SUMMARY:

A dedicated Business System Programmer Analyst with 20 years’ experience in Lawson application support. Major strengths in organization, planning, self - starter and training. Additional skills design/development and installation of software. A dependable, thorough and well-organized planner who communicates effectively.

TECHNICAL SKILLS:

Lawson Experience: Financials 7.x 8.x 9.x, 10.x Human Resource/Payroll 7.x 9.x, 10x Procurement 8.x, 10.x

Platform Experience: Windows, UNIX

Functional: End User training, Upgrades, Setup new Processes

Technical: Lawson CASE/4GL, Lawson Add-Ins, Program Modification, Custom Reporting, Quick Paint, Technical Production Support, Lawson Security Administration LSF9, Active Directory, MHC, BSI and LDAP

PROFESSIONAL EXPERIENCE:

Confidential, Ontario, CA

IT Application Analyst

Responsibilities:

• Leaded projects with off shore to develop 4GL programs interfacing Lawson data to outside vendors.
• Provide production support and implement new companies in MHC software for check printing and positive pay file for Accounts Payable and Payroll.
• Serving as the Lawson Security expert in designing roles and assigning appropriate security classes per system code.
• Added new company in Lawson Financials to a hospital group in Kansas. Coordinated with other team members installing new company for SCM and HCM. Coordinated testing and data validation with end users.
• Member of the installation team to install Lawson applications for all new hospital.
• Primary contact to resolve all application issues for Payroll, Accounts Payable, MHC, BSI and Assets.
• Develop, test and maintain custom Lawson program.
• Create Quick paint programs to revolve data issues.
• Provide training documentation and training for technical and functional support.
• Support and maintain the BSI Tax Factory software and update the cyclic, tax factory and tax locator.
• Coordinate year end Lawson patch installation for AP and Payroll.
• Provide production and technical support for the W2 and 1099 Lawson processing and MHC form printing.
• Trouble shoot BSI payroll issues with employees employed in PA local taxes.
• Implemented AP ACH payment processing from Payroll system.
• Lead meetings with controllers and bank representatives to test Positive Pay and ACH file testing.

Confidential, City of Commerce, CA

Lawson System Analyst

Responsibilities:

• Create custom forms using Lawson case tools 4GL
• Supporting Lawson User Security
• Provide software and process support to the end-users
• Train and coach business staff on usage of applications. Make recommendations based on business needs.
• Trouble Shoot and provide solutions to processes or program bugs with GSC
• Support all third party interface software 1mage, Ceridian, MHC and BSI Tax Factory
• Implemented Bank change for AP and Payroll automated Positive Pay, ACH, Credit Card, Virtual Card and Acknowledgement as a result this reduced the annual bank cost.
• Created Asset templates to streamline Add-in uploads. This process reduced the hours in manually adding new assets.
• Provided desktop procedures and trained users the 1099 and Escheatment process.
• Created SOP instructions to the System Support staff procedures in identifying and resolving application issues.
• Primary support in the rebooting Lawson Application, Database and Web Servers
• Apply application patches and coordinate QA testing
• Supported Lawson User security
• Provide nighttime and weekend support to resolve system issues, user support and upgrades.
• Provide technical leadership for Lawson Enterprise Procurement and Financials.
• Team member of all Environment and Applications upgrades
• Currently reviewing for the Project Management Professional (PMP) certificate
• Maintained Job Scheduler and setup printers.
• Provided SOX quarterly reports

Confidential, Los Angeles, CA

Principal Admin Programmer Analyst II

Responsibilities:

• Test patches by creating test transaction from creating purchase order, receive lines, matching invoice, check run process and month close (IC, PO, AP, CB, AM and GL). Document test result for User sign off and Auditor inquiry.
• Create custom reports using Lawson case tools 4GL and provide program documentation.
• Create hoc reports by extracting data using SQL, Access or Report Smith.
• Converted ad hoc reports for check reconciliation to custom Lawson.
• Provide 1099 support to the AP manager. .
• Trained and support end-users during Month End close (AP, CB, and GL) and AP check process.
• Created task list instructions to users for month end reconciliation to the General Ledger Trade Accounts.
• Provide training and document training documents as new processes are established such as AP check weekly run, Month end (AP, CB and GL), Zero and Patient Refund check processes.
• Provide programming staff with program specification. Review code and coordinate with users to test program.
• Created detail check report for outside vendors that contained Invoice and Purchase Order Line information. (Owens-Minor and Use tax reporting).
• EDI support technical and end user.
• Supported Lawson user security analysis and assessment using laua.
• Applied Application Patches.

Confidential, Burbank, CA

Senior Programmer Analyst

Responsibilities:

• Project Leader in upgrading Lawson from 6.1.11 to 7.0.6 (Universe and applications).
• Implemented a Disaster Recovery Plan for the Lawson Payroll system.
• Converted data from HP3000 to Lawson’s Fixed Assets system.
• Upgraded two separate product lines (Human Resource 6.1.9 and General Ledger 6.1.4) to 6.1.11.
• Provided Lawson Security support.
• Applied patches to the Lawson software.
• Trouble Shoot and applied logic to programs (Lawson and In-house)
• Installed Payroll Year-end programs to test and production product lines.
• Created reports (batch and update) using Lawson 4GL.
• Support BSI 7.5.1 updates
• Some System Administrations task: Restore data, set up new users, change passwords and maintained scripts.
• Coordinate formal in house Lawson 7.0 Upgrade workshop with users.
• Other Information System responsibility
• Supporting a TDS Patient Accounting System on a IBM 3090 MVS platform (Batch and Online - CICS)
• DKD Patient Historic Information System on R/S 6000 AIX 4.0 Unix - Batch interfaces
• Supporting a Patient statistical program on the HP3000 platform using MPEX.

Confidential, Glendale, CA

Systems Analyst

Responsibilities:

• Responsible for performing all phases of project development, maintenance assignments and support for a CICS/Command Level, VSAM based Sales Expense Reporting and Tracking System.
• Maintained enhanced and supported of a Fixed Assets Budgeting & Reporting System.
• This is a Client/Server application with the front-end written in Access and using a mix of local mdb tables and attached SQL-Server tables. This system produces a Capital expenditure report with data imported from the SAP General Ledger system.
• Primary support in the designing and enhancing tables, queries, forms, modules and reports.

Confidential, Woodland Hills, CA

Lead Systems Analyst

Responsibilities:

• Responsible for performing all phases of project development, maintained assignments and support for a complex CICS/Command Level, VSAM based Commercial Automobile policy issuance system.
• Led a team of 5 programmers in the design and development of a Loss Cost document system. These system eliminated rates that were manually produced and provided the actuarial department with system-generated rates that were 100% accurate. Required extensive interactions with users to develop specifications.
• Supervised programmers in resolving on-line system abends and batch system rejects in a timely manner.
• Supported the nightly batch cycle, job scheduling implementation and special run overrides.