SUMMARY:

• Results - driven Technology Executive with over 20 years of experience in Information Technology with the last 10 years focused on the leadership of large technology organizations and the development of strategic vision in the areas of Product Development, Enterprise Architecture, Software Engineering, and Data Analytics. Demonstrated success through innovative and collaborative leadership with an emphasis on building high performing global technology teams and creating strong partnerships between IT and business stakeholders.
• CEB was acquired by Gartner in 2017. CEB equips senior executives and their teams with insight and actionable solutions to drive corporate performance by combining the practices of member companies with its research methodologies, benchmarking assets and human capital analytics. CEB SHL Talent Measurement provides cloud-based solutions for talent assessment and talent mobility, and decision support, as well as professional services to support those solutions.

Architecture and Governance:

• Enterprise Architecture
• Service Oriented Architecture (SOA)
• Enterprise Service Bus (ESB)
• Data Architecture
• Data Warehousing
• Big Data Technologies
• Enterprise Content Management (ECM)
• Business Process Management (BPM)
• IT Policy Management
• COBIT
• SOX/Regulatory Compliance
• Information Security
• TOGAF
• Architectural Review Board
• ITSM
• Software Configuration Management
• ITIL

• Project Management
• Application Lifecycle Management (ALM)
• DevOps
• Agile/CMMI/Scrum
• JIRA/Team Foundation Server (TFS)
• Software Development Metrics

• Microsoft .NET
• Java/J2EE
• Mobile/Web Applications
• SaaS/PaaS/Cloud
• Distributed Computing

• IT Strategy
• Business Strategy Alignment
• Strategic Planning Roadmaps
• Product Management
• IT Operations and Support
• IT Financial Management
• Budget Forecasting and Planning
• Budget Management
• IT Policy Development
• IT Audit and Compliance
• Vendor Management/SoWs
• Procurement
• RFPs
• Product Selection
• Strategic Sourcing
• Managed Service Agreements
• Distributed Teams
• Outsourcing/Offshore Teams
• Recruiting
• People Management
• Professional Development

• Data Governance
• Business Intelligence
• Data Visualization
• Data Warehousing
• Big Data
• Federated Data
• Data Integration
• Data Privacy
• Data Security

• Technical Leadership
• Product Management
• Software Engineering
• .NET/J2EE
• Application Architecture
• Design Patterns
• Object Oriented Design
• Mobile Applications
• Responsive Design
• Accessibility
• UX/UI Design
• Integration/SOA
• Quality Assurance (QA)
• Testing Automation
• Performance Testing
• Security Testing
• Configuration Management
• Application Performance Management (APM)

• Salesforce.com
• ServiceNow/HPSM
• Microsoft SharePoint
• Microsoft Dynamics CRM
• Informatica
• SQL Server/Oracle
• ERP Systems
• Oracle eBusiness Suite
• Tibco
• Infrastructure Virtualization
• Infrastructure Monitoring

PROFESSIONAL EXPERIENCE:

Head of IT Development

Confidential

Responsibilities:

• Promoted to be responsible for the leadership of US technology teams and initiatives supporting the CEB Talent Management business segment which generates over $200 Million in revenue annually
• Head of Engineering for all of the CEB Talent Management segment’s SaaS, Web, and Data Analytics platforms, responsible for the creation of new products and features, and technology support teams for the Talent Acquisition and Workforce Surveys and Analytics business units
• Accelerated CEB’s product growth by integrating acquired technology and personnel into one CEB Enterprise Technology platform and team, implementing development standards, and ITIL support processes
• Managed a matrixed global team of 75 individuals including architects, software developers, quality assurance engineers, product managers, and project managers working together to create new CEB products and services
• In collaboration with the IT Leadership Team and CEB Business Leaders, defined the Talent Management Technology Strategy and Product Roadmaps to ensure the alignment of technology initiatives with CEB’s strategic commercial objectives
• Key leader in the development and engineering of CEB’s next generation Employee Engagement product, Pulse which launched in Q4 2016 and generated $500,000 in new revenue in the first three months
• Provide technical expertise and guidance to the Strategic Account Sales teams for key accounts throughout the sales and contract negotiation process
• Introduced and championed the adoption of Application Performance Management (APM) to proactively monitor and improve customer satisfaction of CEB Talent Management products and to ensure a positive user experience
• Accountable for implementing SOX, Data Privacy, and Security controls across all applications and databases and ensuring procedures for secure coding, testing, and data privacy practices are implemented
• Recognized as an excellent manager and coach through the annual CEB Manager Excellence Survey three consecutive years in a row
• Judge for 2016 CEB Hackathon where teams from around the world came together to compete and solve challenging technology problems

Vice President Technology

Confidential

Responsibilities:

• Reporting to the CTO, Responsible for Engineering, Technology Operations, and Support for SHL Talent Assessment SaaS products
• Played a key role leading the teams responsible for Engineering, Client Migration, Platform Tools, and Application Support in the development of TalentCentral which is CEB SHL’s next generation Talent Assessment platform
• Created the TalentCentral Integration API for Applicant Tracking Systems (ATS) giving CEB greater market reach by offering Confidential to a broader range of clients through their ATS partners
• Helped to transition the engineering teams from location specific development teams to a global matrixed organization increasing development capacity and reducing costs
• Innovated CEB’s R&D efforts by integrating CEB’s product data into a research Data Warehouse and Data Lake enabling the development of new products and insights for CEB’s clients by leveraging Big Data, Machine Learning, and Data Analytics technologies
• Responsible for championing the Agile Software Development process, closely managing budgets, resources, and quality to ensure that delivery of new features are on time

Confidential

IT Management Consultant

Responsibilities:

• Defined the Strategic Sourcing Strategy for the Application Development and Maintenance organization to reduce Application Maintenance and Development (ADM) costs by $36 million dollars over 3 years utilizing outsourced managed services to improve organizational efficiency and IT scalability based on business demand for services
• Designed the future ADM Target Operating Model to provide the AXIS business community with world class IT services in the most cost effective manner across Plan, Build, and Run activities
• Developed the Strategic Sourcing strategy and plans including the Financial Base Case and Business Case to facilitate executive alignment and rationalization of the strategy
• Developed the RFP for IT services based on the AXIS Application Portfolio and IT Architecture allowing sourcing vendors to respond and to be evaluated in a structured way
• Assisted with the development of the Vendor Management Organization and the governance processes that will support the Strategic Sourcing model
• Provided subject matter expert knowledge into the planned transition of AXIS Run and Build activities across AXIS’ large application portfolio and infrastructure

Confidential

Vice President

Responsibilities:

• Reporting to the CIO, managed a 145+ member technology team comprised of architects, developers, QA engineers, project managers, and business analysts
• Responsible for all Software Development teams supporting Retail Store Systems, Back Office, Integration, and Data Warehouse initiatives
• Collaborated with the Product Management team to define the roadmap and to drive the implementation of a new Point of Sale (POS) system for Confidential ’s 1300+ retail locations
• Redefined the SDLC process to be aligned with Agile practices to deliver value to the business more quickly allowing Confidential to rapidly implement regulatory and compliance changes
• Unlocked the company’s data through implementation of a new Data Warehouse and Business Intelligence Platform.
• Rebuilt the Quality Assurance Department from the ground up to improve quality and keep up with the rapid release cycles
• Defined PMO processes and templates to support Agile development and to provide a rapid and predictable delivery model
• Remediate and maintain legacy back office systems required to support Accounting, Finance, Construction, and HR departments

Confidential

Vice President

Responsibilities:

• Reporting to the CTO, served as Head of the Technology Management Office responsible for providing all IT Application Maintenance and Development (ADM) Services and Business Intelligence solutions to the Insurance, Reinsurance, Accident and Health, Finance, and Corporate business segments
• Responsible for all aspects of the Application Lifecycle Management (ALM) and the SDLC processes including Governance, Metrics, and Standards
• Managed a 100+ member technology team supporting 150+ internally developed, COTS, and SaaS based applications used by the AXIS business community and customers
• Lead the initiative to develop the AXIS i.4 Enterprise Technology Architecture and establishment of the Enterprise Architecture group and governance processes
• Worked in collaboration with the business segment CIOs and the corporate CTO to develop strategic technology roadmaps to improve foundational technology offerings and new solutions aligned with the business strategy
• Implemented strategic initiatives to automate and optimize business processes and functions increasing operational and organizational efficiency significantly reducing operational costs
• Lead the design and implementation of AXIS’ Service Oriented Architecture (SOA) to facilitate application integration and automation of business processes. Moved the enterprise from a monolithic approach to application architecture to an agile service-based architecture that allows services to act as reusable components enabling IT to quickly build applications or processes by orchestrating the interaction between multiple services
• Improved overall code quality and reduced QA testing costs by introducing Test Driven Development (TDD) and Coded User Interfaces to the development process to create automated Unit Tests to be executed prior to delivery to QA. Using this approach, QA testing metrics showed first pass defect rates and retest failure rates improved dramatically and the size of QA teams was able to be reduced by over 80%
• Responsible for leading the implementation of a new Enterprise Operational Data Store (EODS) and Enterprise Data Warehouse (EDW). The EODS consolidates all of the transactions from the key systems within the AXIS value chain and acts as the hub for data integration, data quality, and metadata management. These new data stores have become the foundation for data integration, reporting, KPIs, and forecasting across all of AXIS’ business segments
• Responsible for a large ERP upgrade project moving to Oracle eBusiness Suite to allow the company to keep track of more detailed journal entries, improve journal posting time, and to simplify management and business rule maintenance for the General Ledger. Managed technical teams responsible for the implementation and the integration of transactional systems through Oracle’s Financial Accounting Hub (FAH) into the GL. Bloomberg Foreign Exchange (FX) rate information was integrated into Oracle EBS to support multiple currencies. The upgrade also included all new infrastructure and specific performance tuning to optimize EBS performance
• Oversee the day to day operations and support of all Applications to ensure production uptimes and problem resolutions are within Service Level Agreements (SLAs)

Confidential

Lead Architect

Responsibilities:

• Responsible for leading the design and development of large scale Enterprise Integration and Ecommerce Applications
• Managed and lead software development teams though project life-cycles insuring that project goals were met and following the software development process
• Designed a Service Oriented Architecture (SOA) and Enterprise Service Bus (ESB) to extend the reach and increase the reuse of existing business components. Implementing a Service Oriented Architecture increased the ROI of new and existing development projects by allowing applications to quickly consume and reuse common data and business processes. The Web Services exposed by the Enterprise Service Bus are used to decrease time to market for several types of customer facing applications including Web, IVR, and Interactive Television applications

Confidential

Co-Founder, Principle Consultant

Responsibilities:

• Developed a HIPAA compliant Claims Processing Solution for a healthcare services company based on the .NET platform. This solution includes modules for processing several types of healthcare claims and features such as Electronic Claims Submission, claim form printing, and integration with the existing accounting application. Use of the Microsoft Accelerator for HIPAA 2.0 helped to greatly reduce development time and provide a flexible solution that can quickly adapt to new HIPAA requirements
• Developed a Project Tracking application to be used by customers to view the progress of their projects online. The Project Tracking application provides customers and Project Managers with a quick an easy way to collaborate on project details and stay in contact with each other

Confidential

Senior Software Developer, Team Lead

Responsibilities:

• Designed and built a large-scale .NET Enterprise Integration System designed to consolidate several insurance companies onto one Mainframe. This system provides a web interface for clients to request enterprise services such as uploading or downloading policies, requesting credit information, or agency authorization. This mission critical system was designed for scalability and reliability by incorporating transactional processing, MSMQ, and a modular design
• Lead developer in charge of design, development, and managing the corporate website development project. This website allows customers and agents to access insurance policy information. Customers may request changes to their policy, look up information on their insurance claims, and pay their bill online. This application replaced many legacy applications used by agents and provides new services to the company’s customers while reducing software maintenance and distribution costs
• Designed and developed a web based Software Distribution application to update the software used by insurance agents to quote insurance rates to customers. This application automatically detects when a software update is needed and prompts the user for a download
• Responsible for security of the company’s external Windows web servers. Recommend actions to be taken to ensure secure operation and a priority based schedule for completing security patches. Created customized server security policies based upon each web application’s architecture. Monitored Internet Server logs for signs of intrusion

Confidential

Software Developer/Project Manager

Responsibilities:

• Responsible for developing a trouble ticketing system for the Atlantis Interactive Network Operations Team. Performed functional analysis, architectural design, and hardware and software design. Developed the project plan, testing plan, and technical documentation. Managed change control and implementation of each release
• Developed an online Conference Call Reservation System utilizing web based technologies. Reservations are made over the company Intranet and displayed on an online calendar. Email invitations are sent to the guests with the information they will need to join the conference call

Confidential

Web Developer

Responsibilities:

• Responsible for the AUSC division’s website design and development utilizing Flash, ASP, DHTML, CSS, and HTML. The site displays dynamic interactive project lists that are updated online by the project owners. The site also features an automated request process that emails business-oriented requests to the appropriate contacts
• Created a training web site for displaying results of online Computer Based Training modules to be accessed by the trainers through online. The trainers use the web site to communicate with the employees and track the employees’ training progress
• Designed and implemented an automated administration system that is accessed through a web interface. User information is retrieved from a database allowing users to be added to user groups, create public distribution lists, display and update database content, and send emails