SUMMARY:

• 13 years of Experience in full life cycle Software development and projects following waterfall and agile methodologies.
• Experience working as Business Analyst and Quality Lead in critical fast moving projects with a proven record of accomplishments.
• Experience working with Manhattan WMOS application and configurations
• Assist in the development of logical and physical data models to create and maintain database schemas. Write complex SQL queries for data validation.
• Experience in facilitating Joint Application Design sessions and conducting business sponsor and participant interviews and orientations as part of JAD preparations.
• Translate stakeholder requirements into various documentation deliverables such as functional specifications, use cases, workflow diagrams, Event Response Tables, Activity Diagrams.
• Project estimation, work allocation, follow - ups, recruitment participation and status reporting to higher management.
• Advanced knowledge in Windows, Windows XP, Microsoft Office, MS Word, MS Excel, Visio, Use Cases, UML, HP Quality Center.
• Strong presentation (written and verbal) communication skills. Ability to effectively communicate technical issues and solutions to all levels of business.
• Functional experience in Healthcare, Retail and Insurance.
• Experience guiding a team of business analysts and Quality analysts and managing smooth transition of new development projects to support teams.

TECHNICAL SKILLS:

Types of projects: Full cycle SDLC, re-engineering, Migration, maintenance

Environments: MVS, ESA, OS/390, DOS, Windows, Unix

Packages: Manhattan WMOS 2010

Middleware: TIBCO

Languages: XML, WSDL, JCL, HTML, CICS, JCL, COBOL, NATURAL, Java

Databases: DB2, ORACLE.

Protocols: FTP,HTTP,LDAP

Tools and Skills: HP Quality Center, SOAPUI, XML, Visio, Gliffy, Confluence, Jira, Rational Clear Quest, TeamTrack, MS Word, Excel, Powerpoint, Rally,MS Visio, Test Director.

Domains:: Insurance, Banking, Health Care and Retail

PROFESSIONAL EXPERIENCE:

Confidential, Duluth, GA

Senior System Analyst

Responsibilities:

• Facilitated meetings with stakeholders, business users, and technical team for evolving requirements, discussing issues and demonstrating the features developed in a fast paced agile environment.
• Used event response tables, Process Maps, Use Cases, UML State Diagrams to censure that the requirements are effectively communicated across business and technical teams.
• Worked in both inbound and out bound Manhattan WMS configurations especially Waving, slotting, Task criteria, system codes .
• Worked with Quality Assurance team to ensure smooth testing.
• Worked with technical team in understanding the technical architecture and the implications of using middleware (such as TIBCO, Oracle Golden Gate) for real time data integration and replication in supporting the improved business solution.
• Served as the contact for business users in assisting any post deployment issues, defined key performance indicators and track the performance of application in production environment.
• Participated in 24 *7 control room support during the holiday sale season to research and work on the issues reported .

Technology: Manhattan WMS 2010, Java, Grails, SQL, TIBCO, LDAP, XML, SOAP UI

Documentation tools: JIRA, Confluence, HP QC, MS Visio, MS Project, UML, Gliffy.

Confidential, Alpharetta

Business Analyst

Responsibilities:

• Organized Meetings, Reviews, Estimation
• Studied the existing system and put down the requirements for migration projects in an Agile environment -National Credit File Migration (NCF) and Consumer Disclosure Migration Project.
• Created use cases, business process maps that served as critical input for other project deliverables. Reviewed test scenarios, created requirements documents, flow diagrams and assist end users in UAT testing.
• Served as the first contact for business users in assisting any post deployment issues. Write medium to complex SQL queries to analyze and support users.
• Worked effectively across multiple areas of business and application specialties.
• Worked cooperatively with our customer and project teams to get issues resolved quickly.

Confidential, Atlanta

Lead Business Analyst

Responsibilities:

• Enhancement project for giving for developing custom assortment planning tool that is used by buyer and planners within Macy’s. This helps in making critical decisions when purchasing products from vendors.
• Created business requirements documents involving Event Response Tables, State Diagrams, Use Cases. Prepared mock up screens using Gliffy.
• Worked with planners and technical teams to design the screens and measure the technical feasibility of new changes.
• Assisted end users (buyers and planners) in UAT testing.
• Mentored team members, facilitate sessions and prepare support documents and applications flow diagrams for transition.

Confidential, Atlanta

Development Lead

Responsibilities:

• Interacted with Business Users and Subject Matter Experts to clarify the business requirements and researching existing components and technical feasibility.
• Did the system study by analyzing the existing COBOL code and analyzing the production data by writing SQL queries and prepared the Systems Requirement Specifications (SRS).
• Did the data mapping for fields in the WMS package to the corresponding mainframe application.
• Offshore team management, work allocation, status reporting.

Confidential, Atlanta

Business Analyst

Responsibilities:

• Performed knowledge transfer by communicating with the subject matter experts and preparing the necessary information needed for offshore team. Interacted with different business units to provide the support.
• Prepared the application information documents by researching existing components and interacting with the customer.
• Communicated with offshore to give the necessary application information.

Confidential, New York

Business Analyst

Responsibilities:

• Facilitated Joint Application Design sessions which involves cross functional teams.
• Interacted with Business Users, Subject Matter Experts and stake holders to clarify business requirements, research existing components, impacted user groups in a project which involves reporting of claims submitted by the doctors and hospitals.
• Assigned work to team members (offshore and onsite), follow ups, status updating to senior management.

Confidential, MELBOURNE

Developer

Responsibilities:

• Requirement analysis, Design document preparation, coding in an enhancement project.
• Interacted with different business units / groups providing support.

Environment: MF COBOL, JCL, EZYTRIEVE, DB2, ENDEVOR

Confidential

Developer

Responsibilities:

• Enhancement project which includes modifying, writing medium SQL queries, table manipulation, report modification.

Environment: QMF, JCL, MF COBOL, SDSF, DB2/SQL, and Changeman