SUMMARY:

• Software Test Engineer and Confidential Manager seeking a challenging position with opportunity for professional advancement.
• 5 years of experience and training in software quality assurance, electronics engineering, and project management. Effectively able to communicate complicated concepts in an understandable manner, matching the message to the audience
• Experienced in supervision, training, motivation and evaluation of personnel. Perform root cause analysis to solve problems and make necessary changes through project management and AGILE SCRUM processes
• Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance
• Adept and experienced in problem solving and providing solutions. Excellent qualifications in leadership and interpersonal communications
• Persuasive, with ability to communicate effectively with culturally diverse audience. Public speaking and executive management briefing experience

TECHNICAL SKILLS:

Platforms: Windows 7 / Vista / XP, MAC OS

Mobile Platforms: iOS, Android OS, Windows Phone

Programming: Java Basics

Test Automation: Selenium WebDriver, Soup UI and Rest API

Networking: TCP/IP, FTP, HTTP

Virtualization: VMware Server

Issue Tracking: JIRA, Zendesk and TFS

Team Collaboration Software: Confluence

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Applications: MS Office

Date Query: MySQL

PROFESSIONAL EXPERIENCE:

Software Quality Engineer

Confidential, Alpharetta, Ga

Responsibilities:

• Perform Build Verification Test (BVT) and Regression tests for embedded software functionality and enhanced feature requirements for US EMV project
• Test and validate firmware functionality for Optic devices
• Perform defect and enhancement verification according to firmware release notes and requirements
• Perform negative and regression testing to ensure the firmware behaves as expected
• Design test plans and test cases based on requirements and acceptance criteria from product owner
• Perform quality assurance tests in a developmental environment and in a field production environment
• Run SQL scripts for database management and data verifications
• Follow AGILE SCRUM processes for various sprint testing in software development lifecycle
• Plan and track deliverables and tasks in Team Foundation Server
• Communicate defects and requirements with software developers and product owners
• Document and track defects in JIRA and TFS
• Provide Confidential to other teams in setting up lab environment for EMV tests
• As lead QE, train new hires and lateral team members about new features and troubleshooting guidance

QE

Confidential

Responsibilities:

• Lead test efforts of different Service Packs and Releases - Capturing Risk Analysis & documenting, Test Plans and scrum meetings
• Software testing and verification of various defects related Retail convenient store equipment’s - POS, Pin Pad’s, Gas Pumps and Discount cards. Verification steps involved discussions with key stake holders - product managers and developers. Documented test cases capturing user scenarios.
• Front end functionality testing included configurations changes in Change Management interface, Apache service management, data validation in MySQL and simulation of various scenarios
• Set-up test environment, transmit progress reports, resolve technical issues(ghosting, wiping nodes, re-assembling nodes and troubleshooting)
• Testing includes - Integration Testing, Functional Testing and Regression Testing
• Re-documented obsolete test cases per latest changes in functions and features
• Participated in user requirement gathering and upon minimal direction created test cases for new authentication feature related to Configuration Management

Software Quality Analyst/ Production Confidential Manager

Confidential, Atlanta, Ga

Responsibilities:

• Introduced and established QA process and procedures for the Web-Site redesign project
• Participated in Agile development, including daily stand ups and scrum meetings
• Updated test plans, test cases and test matrices for manual and automation testing
• Traced and reported all the issues discovered during requirement reviews to the Product Managers
• Analyzed and reproduced manually failed test scripts
• Worked closely with Software developers and Product Managers to finalize product design
• Implemented test process - documented test strategies and test cases using Confluence, analyzed test results and reported the defects using Jira
• Developed test scripts to automate process of testing in Selenium WebDriver using Java Basics Language
• Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 7/Vista/ XP) compatibility testing in Virtual machine environment
• Documented and discussed test scenarios and test data with Product Managers and Software developers
• Testing included - Integration, Functional, Regression and User acceptance tests and Web validation.

Production Manager

Confidential

Responsibilities:

• Provide technical Confidential for all the partnering teams within the company and external users
• Implemented new process and procedures to optimize the resources and to track the escalation process
• Co-ordinated meetings with business partners to determine expectations and planned the appropriate procedures to meet them
• Created and implemented training program for the departments new personnel
• Arrange, assign and monitor shifts to have apt coverage
• Regular status report to management and partnering teams about progress
• Prioritize issues raised and resolved on time to meet service level agreements

QA Architect

Confidential

Responsibilities:

• Responsible for Business Requirements, Functional requirements and Design Documents.
• Collaborated with cross-functional teams and business process owners to manage projects that required planning, scheduling, Confidential, and deployment for updating the stores with strategic and site specific changes.
• Communicate weekly and monthly QA defect and status reports to the different stake holders of the design team.
• Extensively involved in writing and developing test plans.
• Identified the test cases and documented in confluence.
• Mentor new team members in acquiring design guidelines, principles and technical skill sets.

Confidential

Property Services Architect

Responsibilities:

• Retail Store Planning and designing for TESCO across UK.
• Coordinate project plans and store guidelines with remote team in UK using email, phone calls and web conferences.
• Consistently met project deadlines by optimal planning and coordination with other project teams with respect to IT Infrastructure setup, facilities and design layout.
• Work with project team delivering assigned task for new store network setup.