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Quality Assurance Test Lead Resume

Cincinnati, OH

  • Over 7 years of IT experience in Software Test Design, Test Planning and Test Implementation for software projects.
  • Hands-on experience in planning, developing, coordinating the testing program policies, procedures and schedules on multiple projects using Manual procedures in a Web based and Client/ Server environments.
  • Exposure on Financial, Healthcare, Insurance and Retail industries.
  • Expertise in QA methodology and Software Development Life Cycle (SDLC).
  • Expertise in analyzing system specifications and business requirements.
  • Proficiency in development, execution and maintenance of Test plans and Test cases.
  • Expertise in testing Web-based and Client-Server applications.
  • Expertise in performing White Box Testing (Glass Box testing), Grey Box Testing (Black Box Testing), User Acceptance Testing (UAT), Database Testing, System Testing, Regression Testing and Integration Testing.
  • Participated in Defect Management and Bug Reporting using bug tracking tools for business software and web applications
  • Certified in TMAP Foundation in Jan 2009.
  • Excellent communication and service oriented skills with added multitasking ability.
  • Excellent interpersonal skills and key team Player.
  • Strong analytical and problem solving skills with the ability to quickly adapt to new environments and learn new technologies.
  • Flexible in working hours to meet the project deadlines.

EDUCATION:

  • Master of Engineering
  • Bachelor of Technology

SKILLS:

Languages:

C, C++, Visual Basic, PL/SQL

Operating Systems:

Microsoft Windows 7, Vista, XP, 2000, 98

Database Systems:

SQL Server 2008, Oracle 10g

Testing Tools:

Mercury Test Director, HP Quality center 9.2

Document Management:

Microsoft Office, Lotus Notes

Office Automation:

Microsoft Office

Industries:

e-Consumer Goods, Insurance, Healthcare

CERTIFICATIONS AND TRAINING:

  • Certified in TMap Foundation
  • Trained on Risk Analysis and Risk Assessment

PROFESSIONAL EXPERIENCE:

Companies Worked For

From - To

Roles

Confidential

December 2005 - Jan 2012

Senior Consultant

Confidential

August 2011 - September 2011

Test Lead

Confidential

June 2011 - July 2011

Test Lead

Confidential

July 2007 - April 2011

Test Lead / Analyst

Confidential

March 2007 - June 2007

Test Analyst

Confidential

December 2005 - December 2006

Siebel Test Analyst

Confidential

March 2005 - December 2005

Software Engineer

Confidential

March 2005 - December 2005

Siebel Test Analyst

Confidential ,Aug'11 to Sep'11 Blue Ash, Cincinnati, OH Quality Assurance Test Lead Ethicon Endo-Surgery, Inc. brings people together from around the world to create innovative surgical products and medical devices that advance surgery and improve lives every day. It does early detection, advanced treatments and faster, easier healing, help patients get back on their feet faster and create positive outcomes for everyone. The latest products and procedures increase efficiency, reduce cost and improve lives.

Responsibilities:

  • Analyzed the Use Cases provided by Business Analysts and write Test Plans, Test Cases for Functional Testing, Regression Testing and Integration Testing in Quality Center.
  • Updated Traceability Matrix with User Requirement Specifications document for Mobile version of testing.
  • Updated UAT test scripts document for mobile version of testing.
  • Responsible for providing the testing team with the required business data, rules and logistics from the business people, architecture and development teams and to inspect final scripts and confirm to laid out standards for Testing.
  • Responsible in testing iTouch, Blackberry along with performing test lead activities.
  • Responsible in guiding the testing team with other mobile devices like Galaxy, HTC, iPad, iPhone, Motorola.
  • Provided the Timelines for Pre UAT, UAT and Post UAT activities.
  • Provided the guidelines for the proper training for all involved in testing activities to the successful planning and execution of the entire test plan
  • Responsible in keeping track of day to day activities of the testing team and provide the daily status to the manager.
  • Used SharePoint for document repository.
  • Tracked all the defects by adding artifacts into defect trackers.
  • Responsible in training testing team and also testing the desktop version vs mobile version of testing.
  • Created and executed Feature Test Cases to verify the functionality of the respective features of the application.
  • Developed Test cases for Functional Testing and Regression Testing based on the Business requirements for both Mobile and Desktop versions of testing.
  • Involved in Functional Design Specifications and Detailed Level Requirements review Meetings.

Confidential ,June'11 to July'11 Blue Ash, Cincinnati, OH Quality Assurance Test Lead Ethicon Endo-Surgery, Inc. brings people together from around the world to create innovative surgical products and medical devices that advance surgery and improve lives every day. It does early detection, advanced treatments and faster, easier healing, help patients get back on their feet faster and create positive outcomes for everyone. The latest products and procedures increase efficiency, reduce cost and improve lives.

Responsibilities:

  • Created UAT Test Strategy / Test Plan for Ethicon Professional Education (GEMS II) Management.
  • Documented the Test Strategy that covered the baseline of Siebel (A+) functionality for all Prof Ed Op Co's currently on-boarded on Siebel (A+).
  • Created Defect Management Process for the defects discovered during test execution and are tracked using defect tracking tools (Quality Center).
  • Responsible for completion of activities and processes in the management plan, appropriate availability and training for staff.
  • Provided the Timelines for Pre UAT, UAT and Post UAT activities.
  • Responsible for providing the testing team with the required business data, rules and logistics from the business people, architecture and development teams and to inspect final scripts and confirm to laid out standards for Testing.
  • Provided the guidelines for the proper training for all involved in testing activities to the successful planning and execution of the entire test plan
  • Responsible for guidance in training of the various testing tools used in the test process. These tools are instrumental in planning, managing, and tracking the progress of testing, communicating defects to the development group, and reporting results throughout the testing life cycle
  • Provided the "Risk Analysis / Risk Assessment ", Dashboard processes for all business users and testing teams.
  • Documented and provided guidance on the V-Model approach used in testing, which emphasizes the need for a testing focus from the earliest interactions through implementation.
  • Documented and provided guidance on entire Testing Life Cycle in order to ensure an efficient test experience, a test plan developed to support each planned test level. This includes Test Planning, Test Execution, and Test Suspension / Resumption criteria, New Development / Configuration Testing.

Confidential ,July'07 to Apr'11 Amelia, OH Quality Assurance Test Lead / Test Analyst American Modern Insurance Group (American Modern) is widely recognized as a leading expert in the specialty insurance business. It is a leading provider of specialty insurance products and services, with a particular focus on short-term, personal lines, property insurance products, including physical damage insurance and related coverage's for manufactured homes, motorcycles, watercraft, recreational vehicles, collectible automobiles and snowmobiles.

Responsibilities:

  • Managed 14 offshore resources, 2 onsite leads and assigned work as per daily, weekly and monthly tasks/releases.
  • Worked as SME, helping onsite and offshore resources as well as fulltime employees.
  • Acted as a single point of contact between client and all the offshore resources.
  • Coordinated and interacted with developers to discuss the issues faced by offshore and onsite in filing activities.
  • Responsible for providing the testing team with the required business data, rules and logistics from the business people, architecture and development teams and to inspect final scripts and confirm to laid out standards for Testing.
  • Managed to conduct and participate in presentations on various testing processes.
  • Conducted seminars on "Risk Analysis / Risk Assessment" processes for all business users and testing teams.
  • Managed in writing and executing test cases in Quality Center on various lines of business.
  • Provided training sessions to onsite, offshore resources and full time employees new to the team.
  • Managed the overall test deliverables by analyzing processes to ensure design and test cases meet functional requirements.
  • Used Quality Center for preparing test strategy plan in the form of tree in Test plan tab, writing Scenarios and Test cases, executing them in Test lab and also logging defects.
  • Tested Mainframes systems through batch processing.
  • Interacted with the developers to resolve the technical issues for the bugs that were being reported in Quality Center.
  • Worked with various lines of business like Manufactured Homes, Water Crafts, Recreational Vehicles, Motor Cycles and their insurance policies.
  • Documented detailed issues and test cases to satisfy the requirements for proof of testing.
  • Performed Regression Test execution according to the Test Strategy.
  • Created Test Plan and Strategy for multiple development projects.
  • Used Swift view to check the print policies.
  • Worked on various projects on Water Craft policies dealing with physical damage insurance and related coverages.
  • Worked on various Reinstatement policies and wrote test cases in Quality Center for issuing those policies.
  • Good Experience in Managing and Interacting with Team Members.

Confidential ,Mar'07 to June'07 Mason, OH Quality Assurance Analyst Corporate Standards System (CSS) in eMatrix Technology is designed to manage P&G technical standards on a global basis, thereby providing GBUs with the capability to create, review, approve, and distribute technical standards. The management of technical standards includes four work processes:

  • Creation of new technical standards and revision of existing technical standards including search capabilities
  • Review of technical standards for comments
  • Approval of technical standards using electronic signatures
  • Distribution and issuance of approved technical standards

Responsibilities:

  • Decomposition of the CSS Functional Specifications into Test Cases.
  • Executing the Tests according to the Test Strategy and recording the results.
  • Testing and Validation according to the Master Validation Plan.
  • Responsible for creating the test data for the End-to-End effort according to the strategy developed in End-to-End Questionnaire decomposition.
  • Issued the data through CRAD (Create, Review, Approve, Distribute) process and verified CSS application to GRDB integration.
  • Used Global Repository Database (GRDB) tool to verify that CSS data is passed successfully to GRDB and is in synch. This is a key tool during Dev testing, QA validation and Production verification.
  • Created the Conversion data in QA to verify that the conversion was properly executed.
  • Performed Regression Test execution according to the Test Strategy.
  • Wrote the Qualification Reports detailing the results of the executed protocols and assembled the Validation records to be archived.
  • Tested the completeness and correctness of processing where combinations of data are the determining factor at decision points.
  • Performed the End-to-End testing to verify that the systems still function as expected after integration and confirm correct transmission of data across systems.
  • Trained and Certified with Web Based Training (method to electronically store and track user training) for all user roles (Reader, Peer Reviewer, Approver, User Approver, Originator, Regulatory & Safety, and Standards Office) to meet the design specifications and business requirements.
  • Trained with Electronic User Training Record related to Rapid LEARN Training and obtained Course Completion Certificates for CSS User Approver, CSS Reader, CSS Peer Reviewer, and CSS Approver Courses.
  • Completed and obtained a Certificate on overview training of Computer Validation.
  • Performed Validation and executed Test cases according to the plan, documented each success and failure, flowed error resolution process, signed and dated Test scripts, reviewed the result process.
  • Logged errors while testing in different environments (QA, Production, and Development).

Confidential ,Mar'05 to Dec'06 Cincinnati, OH Quality Assurance Analyst Integrated Business Planning (IBP) is a Siebel implementation by P&G, using Consumer Goods vertical of Siebel 7.5.3, for proper accrual, disbursement, audit and accounting of P&G's trade funds. Siebel Interfaces with systems like SAP, NASA and NCS to get data related to payments and funds. Interface, acts like an engine, relieving Siebel of the huge processing involved in funds and payments.

Responsibilities:

  • Utilize test scripts to regression test and unit test defect resolutions from Developers.
  • Log steps and findings on defect in Mercury Test Director (Quality Center).
  • Followed quality processes; ensured code meets quality checklist/code optimization guidelines.
  • Ensure reports follow quality checklist.
  • Ensure that all code adheres to the iBP application design documents, and any inconsistencies are resolved.
  • Interacted with business users to explain report logic, understand business processes, and suggest improvements as needed.
  • Interacted with onsite and offshore teams regarding daily updates and helping them understand the requirements.
  • Make recommendations for improvements in testing, defect resolution, and integration performance.
  • Manage the use of automated test scripts for regression testing, test for specific defects.
  • Developed Test Cases, Scripts, and Scenarios according to the iBP application design documents for Manual Testing.
  • Updated Requirements and Test Plans in Test Director as per design documents.
  • Implement reporting metrics on quality from developers, identify opportunity areas.
  • Responsible for testing EIM interface performance issues and optimized code for Interface processes.
  • Involved in importing data from legacy systems like NASA, NCS and SAP using SQL Loader control files into temporary tables.
  • Imported tables like Market Development Funds into Siebel Interface table using PL/SQL packages and procedures and then into Siebel Base tables using Enterprise Integration Manager (EIM).
  • Provided insight and guidance to the defect resolution process to other developers onthe team.
  • Worked on Data mapping and Interface Development using Siebel Tools.

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