SUMMARY:

• Detailed - Oriented professional with diverse industry experience in manufacturing, Assembly, NPI, production, product development, testing, Validation, System integration, application support and quality.
• Managing products from initial phase to completion and release to CM or ODM (Contract Mfg)
• System support, HW and SW troubleshooting, integration, test, validation and QA.
• Product and test engineering experience, supporting manufacturing and Corporate.
• Wireless validation and testing in laptops (HP).
• 6-8 years SW applications support, release and training.

TECHNICAL SKILLS:

• Windows 7
• XP
• Visual basic Knowledge
• Citrix
• CMM Knowledge
• CDMA/GSM/802.11 knowledge
• Web tool “Dream Weaver”
• UNIX
• Oracle
• Perl Knowledge. Smart Start(Drivers test)
• SW Clustering
• WebEx
• Exceed
• Manufacturing Data Collections and System Reports
• Excel
• Word
• Power point
• Norton AV
• Ghost
• Data grinder
• Mfg diagnostics
• Visio
• Engineering database and agile.

PROFESSIONAL EXPERIENCE:

Confidential, MD

IS Application Analyst

• Nextgen Ambulatory application and system analyst. template design and development.
• Excel reports creation and automating reports via VBA per request.
• Documents creation, Crystal reports and SQL work. Analyzing/ Resolving data integrity issues, resolving failed Rosetta Lab results.
• Creating monthly/quarterly provider’s quality of service data reports, charts.
• Developed and automated patient portal enrollment through EPM add-ons. Generating Press Ganey report and modification. Ongoing support of EHR clinical information system, troubleshooting, upgrades and implementation.
• Working on implementing ICD10 within Nextgen system and templates. Working with different dept, clinics and UM for application and reporting support. Resolving issues in bug track system and side projects.

NextGen Application analyst

• Nextgen App support, template/forms development, test verification.
• Supporting clients remotely and some travel. Site upgrades and support.
• Working on bug tracking tickets, Generating crystal report, Resolving data issues, running sql queries and working with developers to build new tools for the EHR.
• Working with IT to upgrade Test dB for clients and working with project manager to support clients.

Application Analyst

• NextGen EHR application support.
• Responsible for custom Template (Interface) build, design and back- end support of EHR.
• Generating monthly reports for providers.
• Reduced manual report time in excel from 5 hr to ½ hr Automating report for providers using VBA.
• Providing resource to IT and clinical staff. Interact with managers, clinicians, Providers, MA’s, referral staff to resolve technical and workflow template issues.
• Providing application support for EHR. Resolving and assisting in day to day issues and problem solving. Completed NextGen certification.

SW Application Engineer

• Managed and Supported ASIC manufacturing yield analysis SW tool (data POWER). Involved in application support,
• Regression and QA. Managed database performance testing. Extensive statistical data analysis and reports from foundries and test houses. Application technical point of contact. Executing manual and automated test and documenting results.
• Developed training material, Test case, functional test plans and Application notes. Reviewed and modified documentation and release notes for accuracy.
• Managed/scheduled and conducted training quarterly across different organizations. Traveled to Asia for onsite training.
• Worked with data engineers to validate data in different production schemas and engineering database for performance and data loading before release to production. Supported IT in data migration to another dB.
• Supporting 300+ data POWER users in QCT and Asia. Providing support via web/ email/phone. After hours and weekend support. Added and managed users in dB using SQL. Managed automated reports weekly and monthly for YMT.
• Debugged issues, Documented, Tracked, submitted and updated bug reports in the system. Worked with PDF to resolve bugs and improve the tool. Gathering information from user for input to enhance the tool and add new features.
• Worked closely with IT and release engineers for SW upgrades, UAT, test and validation. Validated SW packages and SMS deployment to end users. Resolved all login, installation, validation and technical issues.
• Writing/modifying Hyperscript and some Perl for new features and automating data analysis requested by different engineering groups.
• Monitoring SPC for PCM, BIN and Final test for any anomalies and violations and yield improvement.
• Worked with PE’s to resolve their test and data issues minimizing downtime. Supported other projects assigned by director.

Technical support Engineer

• Technical support and training to Staff and students. Upgrading pc’s and resolving HW/SW issues in day-to-day Basis. Ordering computers. Imaging/validating HW/SW installation and repair. Supporting students in lab and Classes. Supporting online course training for military programs. Setting up pc’s for wireless connection. Helped in developing course and technical documentation for classes and labs.

Confidential, San Diego, CA

Application Engineer

• Managed (data conductor ™) software application HTML/Web based tools for wafers and devices. Provided support to customers and Internal Development. Validated new Parsers and Characterization tools.
• Reviewed and Modified Technical Documentations and manuals.
• Partnered with developers in identification of oracle database/technical issues, and incorporated changes into new tool.
• Investigated bugs and defects through bug tracking system (Star team) and provided timely solutions.
• Worked with configuration management team to implement the new codes and release them to servers for test.
• Worked with QA for test plans, reviews, test cases, code fixes in both UNIX and NT environment and released them to production/customer site.
• Technical phone support, simulation and resolving customer’s issues. Logging and tracking issues into database. Supported field application engineers at customer sites and some travel to sites for support.

New Product Introduction Engineer/Manager

• Managed outsourcing of products to contract manufacturing.
• Developed and tracked manufacturing methods and assembly process.
• Implemented SOP, workmanship while meeting customer requirements and quality standards.
• Improved test, assembly, quality and process flow for new and sustaining products.

Product and test Engineer

• New Product introduction for 1U& 2U server, desktops and laptops supporting manufacturing, operations & (Contract Mfg) from development to completion. Wrote engineering technical documentation/specifications/manuals for sustaining/new products. Structured BOMS. Validated proto PCB's and systems. Generated ECN’s, Verification of parts and resolved materials/parts issues. Supported Design, manufacturing for build, test and quality issues. Monitored mfg lines for SPC violations and improvement. Managed special build MVB, (BTO) and (CTO). Supported and validated new PCB’S and systems introduced into manufacturing. Generated/approved EM's/ECN for Diagnostic and product changes. Worked with reliability team to validate systems for shock/vibration. Improved first pass fall out, products QA, process, test and workmanship.

SR. NPI Product Engineer

Responsibilities:

• New Product Introduction Engineer for servers/desktops PCB products. Managed multiple projects from development to completion. Helped develop PE website.
• Provided DFM input and recommendation for new products.
• Assisted process and mfg engineers for improvement of SMT lines, PCA and assembly.
• Directed/Assisted in validation of newly designed prototype boards/components. Performed technical risk assessment for new products. Resolved product-related Quan issues.
• Developed functional test design validation procedure for IFT cassettes and new fixtures.
• Partnered with Test Development Project Team providing test solutions and managed certification of new technology/test equipment.
• Supported TPM/CPM for test/product problems. Coordinated new product "Schmoo" testing for reliability. Some travel to P-site for NPI and support.