TECHNICAL SKILLS:

Protocols:: DOCSIS, TCP/IP

Information Database:: SQL, Oracle, Microsoft Access

Operating System:: Solaris 9, OS X, Windows NT Server, Windows NT Workstation, Windows 95/98, Windows 2000 Professional, Windows XP, UNIX.

Programming Language:: Java, C++

Hardware:: Various Sun hardware platforms, Cable Modems, from various vendors; CMTS s, Cisco uBR7200, uBR7100, uBR10000, Arris Cornerstone 1500, Arris Cadent C3, Arris Cadent C4, Motorola BSR 64000, ADC Cuda 12000; SmartBits traffic generators models 200, 2000 and 10; IXIA traffic generator models 1600 and 400; HP Spectrum Analyzer, Sigtek RF sniffer both 1.x and 2.0 versions;

Software:: Rational Rose Clear Quest, ReqPro, Test Director, Quick Test Pro, Load Runner, Clear Quest, Tripwire, StarOffice, Radiance, CNR, SNMP Managers, Visio 2000, Microsoft Office 2000/XP, Adobe Photoshop, Macromedia Dreamweaver, Antivirus software, Visual C++ and many others.

PROFESSIONAL EXPERIENCE:

Confidential, Aurora, CO

Sr. Test Engineer

Responsibilities:

• Responsible for end - to-end testing and integration of new code at site.
• Work with System engineering to integrate new functionality as necessary.
• Responsible for regression testing of the system for each new software build.
• Responsible for verification of fixes to each new software build.
• Responsible for interfacing with the customer for on-site testing of the new software build.
• Responsible for identifying defects and working with the developers to fix and then verify the new code before it ships to site.
• Helped write the overall test plan and test case.

Test Engineer 2

Responsibilities:

• Responsible for compliance testing of different software products and reporting issues to the software and system engineers.
• Responsible for developing test procedures and test cases.
• Responsible for creating accurate test reports.
• Responsible for reviewing security software requirement specifications for testability.
• Responsible for learning the security requirements and helping make sure the security testing accurately reflected the requirements.
• Responsible for verifying other test engineers’ test plans for the software.
• Responsible for verifying discrepancy reports using Rational Rose Clear Quest for the Mission Control Software.
• Responsible for writing discrepancy reports for the Mission Control System for my own tests.
• Responsible for verifying specific requirements were tested properly and for keeping track of the requirements.

Technical Service Engineer

Responsibilities:

• Responsible for providing telephone and / or web initiated support to Sun customers.
• Responsible for developing and maintaining a technical relationship with many highly visible, strategic customers and partners.
• As a part of the Customer Call Center and Strategic Account Services the TSE's main objective is to provide a high level of technical skill and to achieve the best level of customer satisfaction to all customers.
• The TSE is also responsible for writing technical notes and assisting others within the organization.
• The TSE is expected to analyze, reproduce, and troubleshoot many complex issues. Part of this includes taking ownership of issues and to ensure resolution of customer cases to complete customer satisfaction. Frequent follow-ups, interaction, and communication is essential to customers and backline organizations.
• As part of the night crew the TSE was required to be a generalist and to be able to handle Hardware, Storage, Network, High Availability systems etc.

Manager Broadband Access

Responsibilities:

• Responsible and accountable for: the personnel and processes responsible for the DOCSIS and CableHome certification; the integrity of certification data; Management of vendor interaction with certification personnel.

Engineering Tech III

Responsibilities:

• Responsible for the technical oversight of fourteen engineering technicians in their specific areas of expertise.
• Technical management of Physical Layer testing, MAC/PHY testing, OSS testing, Service Flow testing, Baseline Privacy testing in the DOCSIS certification process.
• Responsible for the accuracy of certification data collected by Engineering Technicians.
• Worked with engineering leads to understand test data
• Responsible for verifying DOCSIS specification changes and ensuring testing reflected those changes.
• Member of the committee that reviewed requested specification changes and assisted in determining which requests would be accepted and integrated.
• Responsible for the presentation of test data for DOCSIS certification to the MSO certification board.
• Performed wireless testing as part of the Physical layer and Customer Interface spec testing.

Engineering Tech II

Responsibilities:

• Lab manager, responsible for overseeing four engineering technicians and their areas of specification expertise.
• Responsible for promotions within my lab
• Presented group ideas to upper management
• Responsible for MAC and Customer Interface testing

Test Tech/Engineering Tech

Responsibilities:

• Performed DOCSIS testing for cable modem certification, tests included MAC/PHY, MAC and Customer Interface Specification testing
• Presented test data to the DOCSIS Certification Board

Network Administrator

Responsibilities:

• Helped build the Computer Science Department’s new NT server
• Responsible for server administration. Included responsibilities: troubleshooting; software installation and maintenance; user administration.

Computer Consultant

Responsibilities:

• Built and provided administration for NT Servers and Windows 95 workstations
• Was responsible for the installation of software for the kids to use (Corel Office Suite, virus protection, etc.)
• Designed and implemented a small local area network for printer sharing, and other resource sharing.