SUMMARY

• Experienced in all disciplines of data processing from managing, design, programming and installing new software and installing the new releases of software. Heavy communication with outside software vendors and clients. Experienced in both mainframe and client server environment. Proficient in all Microsoft products.
• 20 years experience: Extensive experience in full software development life cycle (SDLC) from design, programming, testing through implementation phases. Interfaced with users during designing & programming in many projects. Upon completion of projects wrote procedures for users and trained them. In depth involvement in testing products and technical writing.
• Management experience: Held a project manager position to lead a team of three people to enhance and maintain a collection system. Advise other teams in developing interfaces for the same systems. Involved in setting up goals and deadlines. Developed relationships with a wide variety of clients to support their business needs.

TECHNICAL SKILLS:

HARDWARE: IBM Mainframes, IBM 93XX/8100, HP9000/HP3000, Honeywell DPS6.

SOFTWARE: MS SQL/DS, QMF/SPUFI, CICS/SDF, VSAM, JCL check, TSO/ISPF/ISPFPC, Dialog Manager, Omegamon, Platinum, CA - 7, Endevor, Intertest, Panvalet, Librarian, VBA, Windows 95/98/2000/XP, Microsoft Office/Excel/Word/etc, OS390/MVS, FTP, Visio

DATABASES: DB2, DB2/2, Oracle, IMS DB/DC, DATACOM/IDEAL O/S OS390, MVS/XA, VM/CMS, UNIX, GCOS, MS-DOS

LANGUAGES: COBOL/COBOL II, Visual Basic, ScriptWrite, JCL, PERL/PHP, HTML, REXX, C++, ASSEMLER, FORTRAN IV, Micro Focus COBOL, PL/I, PASCAL, JavaScript, SAS, Easytrieve Plus

PACKAGES: Automated Voice Response (AVR), Recovery Management System (RMS), ALS, FACS, TESSERACT, McCormick & Dodge

INDUSTRIES: Recovery/Collection, Telecommunications, Financial, Frequency Marketing, Insurance/Healthcare, Energy Management

PROFESSIONAL EXPERIENCE:

Confidential, GA

Senior Programmer/Consultant

• Involved in developing & maintaining Automate Voice Response (AVR) programs using ScriptWrite for several states as follows:
• Medicaid & Medicare phone inquiry
• Sending Fax back upon request to providers
• Conformed the programs to new government HIPPA requirements
• Interface ScriptWrite programs with COBOL mainframe programs and CICS
• Document the scripts for users
• Supported the system 24/7 by being on call based on rotation.

Environment: IBM Mainframe, OS390, COBOL II, TSO/ISPF, CICS, VSAM, File-aid, Excel, JCL, Endevor, ScriptWrite, FTP, Client Servers, PC Anywhere.

Senior Programmer/Consultant

• Involved in conversion of a Collection System from ATLAS to Recovery Management System (RMS)
• Produce Easytrieve and Excel sheets for balancing
• Customized the system based on Users requests
• Installed the latest releases of Access Plus software
• Tested ALS batch and online programs
• Wrote the following Interfaces using COBOL II, VSAM, JCL, File-aid:
• Developed new CICS programs and screen for teller access to RMS
• Convert and feed data (Write off & payment files) from ALS & TSYS billing systems to RMS
• Modifying the Credit Bureau reporting program per Credit Bureaus and citizen banks requirement
• Working with collection agencies in installing Bridge link between them and Citizens Bank
• Supported the system 24/7 by being on call.

Environment: IBM Mainframe, OS390, COBOL II, TSO/ISPF, CICS, VSAM, File-aid, Easytrieve Plus, Excel, JCL, Endevor, Access Plus, Atlas, FTP/Bridge Link.

Senior Programmer Analyst/Dialer Administrator

• Supported the Flexible Automated Collection System (FACS) software package. Design the accounting and collection interfaces, program and implement for the clients.
• Provided technical support on a mainframe, DB2, Oracle, CICS, COBOL, JCL, OS390 environment, assisting with implementations of new software versions, and implementing new functionality as clients businesses change.
• Provided support to clients in printing reports at remote sites using JES spools and document IDs.
• Developed Visual Basic programs to receive, send, to clients, and move around the files to different directories in timely manor
• Wrote new programs to extract data from foreign files using C, C++, Visual Basic, PERL/PHP and Windows Interface language. Used HTML Forms in CGI/PERL script to print reports.
• Wrote the procedures for EDI operators.
• Wrote Tactics and logic blocks (programs) in ENABLE/MUMPS programming language.
• Created several Excel daily/weekly reports for accounting department and clients
• Generate Excel documents from the VB front end, using the mainframe stored procedures
• Produce flow chart diagrams.
• Supported the system 24/7 by being on call.

Environment: IBM mainframe, OS390, COBOL/COBOL II, DB2, JCL, CICS, HP9000, UNIX, VSAM, VBA, Excel, FTP, Oracle, Client Servers, Visual Basic, Perl/PHP, EDI, SAS HTML, Java Script, Flowcharting.

Project Manager, Senior Programmer/Consultant

• Involved in Installing and maintaining the (Collection) Recovery Management System (RMS).
• Communicated with Users, Vendor (London Bridge), all outside Collection Agencies, all Credit Bureaus and related Billing departments on daily basis.
• Installed latest releases of RMS, Customize per user requests the following Interfaces using COBOL II, VSAM, REXX, JCL, Fileaid:
• Receive, Convert and feed data (Write off files) from several billing systems to RMS
• Receive, Send and print data to the out side collection agencies through ADVANTIS
• Customize reporting of accounts to the three Credit Bureaus.
• Help collection agencies in installing (ADVANTIS) link between them and Verizon Wireless.
• All programming done in COBOL II using DB2 database and VSAM files controlled by JCL.
• Used Intertest for debugging CICS programs and Expeditor to test batch programs.
• Developed REXX scripts to interact with the data base and execute programs.
• Created Excel reports for monthly payments and commission for collection agencies
• Supported the system 24/7 by being on call.

Environment: IBM Mainframe, IBM 93XX, Client Servers, OS390, COBOL II, Assembler, CICS, VSAM, JCL, DB2, MS Access, CA-7 Utilities & Tools, Visual Basic, ACF2, CA-Scheduler, SAS, REXX, Excel, Endevor, Expeditor, ADVANTIS (IBM/AT&T Global Communication Network)

Sr. Programmer/Consultant

• Involved in developing and maintaining Micro Focus COBOL programs for a Lease Track System for motor vehicles of a major automobile maker.
• Designed and programmed data entry screens.
• Wrote batch COBOL programs to produce monthly statements.
• Performed QA testing for many interfaces to the Lease Track System using Dialog manager
• Wrote the programming specifications for several accounting and billing functions.
• Developed Excel sheets to produce statistics (payment history, delinquencies, fees, adjustments, etc)

Environment: Client Server, Micro Focus COBOL, OS/2, OS390, Excel, Dialog Manager, DB2/2 (PC version of DB2 database), Windows 95

Sr. Programmer/Consultant

• Involved in developing and maintaining the Priority Club system.
• Designed the function of this system to award points to customer when they stay in Holiday Inn hotels, and provide them several choices to use them.
• Develop the detail design, program specifications and programmed in COBOL for following functions:
• Assigning points to the customer’s choice of airline
• Other financial reports
• Activity reports of points assigned, redeemed or switched
• Developed REXX scripts to interact using the Dialog manager to display data for inquiry screens
• Feasibility study on CA-REALIA II Workbench and recommended the software for use.
• Participated in drawing the data flow diagram for several functions of the system using Visio

Environment: IBM 30XX, COBOL II, CICS, VSAM, JCL, DB2, ACF2, Windows 3.1, REXX, Dialog manager, CA-7, CA-REALIA II Workbench, Endevor, CSP, Visio.

Senior Programmer/Consultant

• Involved in developing & maintaining several programs for a reservation system in COBOL II using JCL, CICS, and VSAM files.
• Developed the program specs. Tested the programs.

Environment: IBM 30XX, COBOL II, CICS, VSAM, JCL, SAS, Data dictionary, Intertest.

Senior Programmer/Consultant

• Involved in developing several data conversion programs for a new release of comprehensive Stock and securities system in COBOL II using JCL, CICS, and VSAM files.
• Tested the online programs extensively utilizing Intertest. Developed the test cases and procedures.

Environment: IBM 30XX, COBOL II, CICS, VSAM, JCL, SAS, Data dictionary, Intertest.

Senior Programmer/Consultant

• Involved in developing PL/I programs through implementation phase for (DMOS) Direct Marketing Opportunity System.
• Created data flow diagrams and table definitions.
• Involved in fine-tuning the performance of the system using Omegamon, Platinum and Strobe.
• Constructed PROCS in REXX to interact with the DB2 data base and execute PL/I programs.

Environment: IBM 30XX, PS/2, OS/MVS/XA, OS/2, VM/CMS, PROFS, VSAM, PL/I, REXX, SCLM, DB2/SQL/QMF/SPUFI, Inspect, Omegamon, Platinum, Dialog Manager.

Senior Programmer/Consultant

• Constructed, tested and implemented programs written in COBOL II, CICS, JCL for the online PARIS system for (DOAS) Department of Administration Services.
• Programmed the system to qualify the applicants through an online interactive interview for food stamps and other Government benefits.
• Designed system to provided the convenience to enter full or partial data at multiple locations and as many times as need to complete the information. Debug the online programs using Intertest.

Environment: IBM 30XX, PS/2, OS/MVS/XA, COBOL II, CICS, Intertest, IMS/DB, VSAM, JCL, Netron.

Senior Programmer/Consultant

• Participated in creating new programs using COBOL II/DB2 replacing old DATACOM/DB and VSAM for following packages:
• Accounts Receivable
• Accounts Payable
• Currency Exchange packages.

Environment: IBM 30XX, COBOL II, DB2/SQL/QMF, DATACOM/QUERY, VSAM, Bachman, JCL, Endevor, Assembler.

Senior Programmer/Consultant

• Participated in designing, analysis and programming in COBOL for Fountain Equipment Tracking system. Programmed the system to keep track of location, billing, and repair for all the equipment leased by Coca-Cola to vendors nationwide.
• Conducted Design reviews and written testing procedures.

Environment: IBM 30XX, OS/MVS/XA, COBOL II, DATACOM/DB, IDEAL, VSAM.

Senior Programmer/Consultant

• Participated in developing COBOL IMS DB/DC programs for a Personal Reporting System to interface with TESSERACT payroll Package.
• Constructed programs to produce many VSAM files to feed to other systems.
• COBOL II programs written to produce government reports.
• Used Librarian for file and program management.

Environment: IBM 30XX, COBOL II, IMS DB/DC, VSAM, JCL, Librarian

Senior Programmer/Consultant

• Participated in developing a Budget/Expense and healthcare system.
• Involved in user contact, analysis, specification writing, programming & implementation.
• Programs were written in COBOL II utilizing DATACOM data base.
• Used the IDEAL commands for the online process.

Environment: IBM 30XX, COBOL II, DATACOM/QUERY IDEAL, CICS, VSAM.

Senior Programmer/Consultant

• Involved in the functional design through programming & implementation of the following:
• VIDEOTEX with International online mail system
• Energy Management System for complex buildings, high-rises etc.
• Extensive maintenance and modifications of over 100 transaction processing Assembler programs
• Developed several batch Assembler, FORTRAN, and PASCAL programs used by system operator.

Environment: Honeywell DPS6/L6, GCOS, Assembler, FORTRAN IV, PASCAL.

Senior Programmer/Consultant

• Participated in development an online paperless claim processing system.
• Developed the program specifications and test plans for several modules
• Developed programs utilizing COBOL, & IMS DB/DC database

Environment: IBM 30XX, OS/MVS, COBOL, IMS DB/DC, Panvelet, VSAM, JCL.

Senior Programmer/Consultant

Responsibilities:

• Participated in development and implementation of the following interfaces with McCormick & Dodge accounting packages:
• Financial charges
• Premiums
• Check printing