SUMMARY:

• Over 10 years of total technical experience in Quality Assurance, Testing & Business Analyst role with 7 years at IBM.
• Worked with premier insurance clients Confidential for about 5 years, Confidential for more than 2 years and Confidential for about 3 years.
• Good working knowledge on end to end flow of the Life Insurance, Annuities Applications and Retirement Services.
• Extensive experience as a Systems team member in Scale Agile Framework.
• Certified in Scaled Agile Framework as SAFe practitioner (SP).
• Certified in ISTQB (International Software Testing Qualifications Board) and insurance domain certifications - LOMA & RPF.
• Proficient working in Agile Application Development Testing, including testing various user stories in the form of iterations/sprint & an active team player in scrum meetings. Well versed working in agile methodology testing process.
• Experience in using Scrum, Kanban, and XP in a SAFe environment includes planning program increments and iterations, breaking requirement into user stories, developing incrementally with built in quality, demoing value at a team and program level, and problem solving impediments to drive relentless improvement.
• Documented Use cases and have produced Use Case Models, creating Behavioral diagrams (use case diagrams, Activity diagrams and Sequence diagrams) based on UML Methodology & Business process flow diagrams.
• Building product backlog items (PBI’s), Features and create traceability between backlogs and features. Define acceptance criteria and specifications in Gherkins for all PBI’s.
• Knowledge on setting up repositories in GitHub and making the associated builds in Jenkins, along with artifacts management in Nexus repository.
• Extensive experience in preparing Test Strategy and test case creation and execution using test Management Tool - HP ALM 12.2 & HP Quality Center 9.2.
• Strong knowledge in using test management and bug reporting tools such as Jira and HP ALM.
• Extensive experience in documenting Business and Functional requirements for major initiatives, enhancements and production support requests. Providing the high level estimations for testing based on Business Requirements & Functional requirements.
• Hands on experience with developing, executing and debugging automated test suites using HP QTP and Ranorex.
• Experienced with Object oriented programming and Java.
• Extensive experience in SQL for Database/ETL testing and Web Testing.
• Mobile Testing & Web Service - Experienced in end-to-end Mobile application testing, including Web services, Mobile application, data set up, interface systems & database in iOS & Android OS.
• Experience in Web Services testing on SOAP and Rest API’s using Soap UI.
• Represent QA portfolio in Project Meetings with Business partners to understand application requirement and discuss on test strategy, scope, budget, testing estimates, schedules, test data setup, environment setup, risks conducting Functional, Regression and end to end testing.
• Experience in Quality review process for reviewing business, functional and technical requirements and prepare test scenario and test cases. Prioritize testing tasks and test cases using Risk Based Testing technique.
• Well versed in preparation of GUI/Functional test cases and in different modes of testing like functional testing, system testing, End to End Customer experience testing, Implementation testing, and backend testing and regression testing.

TECHNICAL SKILLS:

Testing Tools: UFT, Soap UI, HP ALM 11, Perfecto MobileProgramming Languages: COBOL, JCL, C, Python and Java

Scripting Languages: HTML, XML, JSON and Javascript.

Databases: SQL/PL SQL, Oracle, My SQL, DB2

IDE: Eclipse

Web Services: REST, SOAP

Test Management Tools: HP ALM 11, Jira, HP Quality Center, Test Link and Trac

Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari

Version Control: GitHub

SD Methodologies: Agile(Scrum/Kanban), SAFe, Waterfall

Other Skills: Ant, Jenkins, Gherkin and Cucumber, CICS, TSO/ISPF, Platinum and SPUFI.

PROFESSIONAL EXPERIENCE:

Test Lead

Confidential, Milwaukee

Responsibilities:

• Create PBI’s in TFS with acceptance criteria and relate to respective features.
• Create development environments for the scrum teams in the agile release trains..
• Analyze features developed by scrum teams and create traceability between scenarios and features.
• Documenting end to end scenarios, test inventory, step by step execution tracker and drive the end to end testing by coordinating with all the cross functional teams
• To perform/lead the End to End integration testing for all the Annuities DOL and CSO releases.
• Active participation in all Agile Ceremonies - PI Planning, Retrospective & Iteration Planning, Refinement, System Demo’s and Solution Demo’s.
• Create Test Strategy, Test Plan and Test Approach documents for all the CSO releases.
• Lead the automation team to develop regression scripts in UFT for the completed features and demo it to the business users.
• Perform/Lead regression testing in the release environment for all agile release trains.
• Create a detailed plan to setup the environment and perform/lead - Smoke Testing/Functional Checkout/Build Verification testing.
• Worked with product owner/scrum master and feature teams to prioritize and resolve impediments during end to end test execution.
• Work with value stream business partners to support UAT/Solution Demo’s in the Innovation and Planning sprint.

Confidential

Responsibilities:

• To perform/lead the End to End testing for all the ACB releases.
• Create Test Strategy, Test Plan and Test Approach documents for all the ACB releases.
• Documenting end to end scenarios, test inventory, step by step execution tracker and drive the end to end testing by coordinating with all the cross functional teams.
• Lead the automation team to develop regression scripts in UFT for the completed features and demo it to the business users.
• Review the execution of test cases and raise/follow up defects with the development and Defect Triage Team.
• Create a detailed plan to setup the environment and perform/lead - Smoke Testing/Functional Checkout/Build Verification testing.
• Worked with project manager and functional teams to prioritize and resolve issues during end to end test execution.
• Providing end to end scenarios/test data required to the Business partners for the UAT/Business checkout.
• Gathering sign off and relevant documentation from cross functional teams and maintaining the same in the Microsoft SharePoint

QA Lead

Confidential, Bloomington, IL

Responsibilities:

• To perform/lead the End to End Customer Experience Testing in the release and pre production environments.
• Provided estimations for testing on each E2ECE Scenarios based on the complexity and functional changes.
• Allocation of Scenarios/Tasks to the Onshore and offshore testing team based on their complexity
• Knowledge transfer sessions to the offshore testing team members in making them understand the functionality of the Business Processes and its complexity to script the test cases
• Review the execution of test cases and raise/follow up defects with the development and Defect Triage Team.
• Create a detailed plan and perform/lead - Smoke Testing/Functional Checkout/Build Verification testing.
• Create a charter to perform/lead the exploratory testing
• Coordinate with all the DC’s (Development Centers/Functional teams) to perform and track the results of Core Regression testing.
• Coordinate with all the DC’s (Development Centers/Functional teams) to perform and track the results of Implementation testing in Pre Production environment.
• Coordinate with the Phase level Implementation testing team to support the Business/Functional checkout and to track the results of the implementation testing.
• Maintaining metrics for all the tasks performed.
• Perform/Lead the mobile applications testing on various mobile devices like Iphone, Android phones and Tablets with various browsers and Operating systems.
• Providing sign off on relevant documentation and maintaining in the Microsoft SharePoint.

QA Lead

Confidential, Scranton, PA

Responsibilities:

• Provided estimations for testing on each program based on the complexity and functional changes
• Involved in Pega workflow management system for keying in various business transactions based on business scenarios & processes.
• Allocation of programs to the offshore testing team based on the complexity of the programs.
• Knowledge transfer sessions to the offshore testing team members in making them understand the functionality of the programs and its complexity to script the test cases.
• Review the test cases scripted by offshore
• Creating the test environment and test strategy
• Provide the test data to the offshore team in keying various transactions depending on the functionality of the program
• Assisting the analyst team in preparing the test data to cover the end to end testing.
• Review the execution of test cases and raise/follow up defects with the development and analyst teams.
• Assisting the UAT team in executing the end to end testing.
• Perform Regression testing by executing the recompiled and remediated programs to test the existing functionality
• Maintaining metrics for all the tasks performed.
• Providing sign off and relevant documentation in the Quality center and DMS.

Business Analyst/QA Analyst

Confidential, Scranton, PA

Responsibilities:

• Interacting with Business Partners/Sponsors and documenting Business/Functional requirements for Initiatives, enhancements and production support requests.
• Conducting walkthroughs with the business sponsors and development teams to obtain sign off on the requirements.
• Document use cases for the complex applications and providing walkthroughs to the testing teams.
• Provided estimations for testing on each program based on the complexity and functional changes
• Allocation of programs/DMS to the offshore testing team based on the requirements complexity.
• Knowledge transfer sessions to the offshore testing team members in making them understand the functionality of the programs and its complexity to script the test cases.
• Review the test cases scripted by offshore
• Creating the Master test plan and test strategy
• Provide the test data to the offshore team in keying various transactions depending on the functionality of the program
• Assisting the UAT team in executing the end to end testing.
• Review the execution of test cases and raise/follow up defects with the development and analyst teams.
• Perform Regression testing by executing the recompiled and remediated programs to test the existing functionality
• Maintaining metrics for all the tasks performed.
• Providing sign off and relevant documentation in the Quality center and DMS.

Business Analyst/Quality Assurance Analyst

Confidential

Responsibilities:

• Estimation of the Changed Requests or Enhancements for testing.
• Functional Requirement Analysis to script test cases.
• Requirement walkthroughs with the Business Analyst
• Preparing System Test Plan
• Execution of test cases
• Logging/Closing/Reopening bugs in the test management tool
• Performing Peer Reviews to ensure defect free release
• Preparing Sign off document for the respective release
• Maintain the Rational Portfolio Manager with respect to staffing, clocking and documenting the respective release

Tester/Quality Assurance Professional

Confidential

Responsibilities:

• Estimation of the Changed Requests or Enhancements for testing.
• Functional Requirement Analysis to script test cases.
• Requirement walkthroughs with the Business Analyst
• Preparing System Test Plan
• Execution of test cases
• Logging/Closing/Reopening bugs in the test management tool
• Performing Peer Reviews to ensure defect free release
• Preparing Sign off document for the respective release
• Maintain the Rational Portfolio Manager with respect to staffing, clocking and documenting the respective release