PROFESSIONAL SUMMARY:

• Expert in manual software testing.
• 11 - year record of proven results.
• A results-focused success driven software professional with over ten years of IT experience.
• Software testing on a variety of platforms ranging from mainframe to web applications.
• Specialized as a Software Engineer in Quality Assurance in various industries, including Utilities, Health Care, and Finance.
• Experienced in all aspects of Software Development Lifecycle (SDLC), including Agile Project Methodology, Product Management, Requirements Analysis, System Design, Development, Testing, and Implementation.
• Excellent communication and presentation skills.
• Excellent time management and organizational skills.
• Exceptional work ethics and team participation.
• Flexibility to work weekends and off-office hours as needed.
• Committed to diversity in the workplace

TECHNICAL SKILLS:

• SQA Testing & Methodologies
• Test Plans, Cases & Processes Functional Requirements
• Scripting & Documentation
• Regression & Negative Testing
• UI & Compatibility Testing
• Data Interface & Migration Testing
• Performance/Load/Stress Testing
• SQL Server querying
• Testing Automation
• Defect/Bug Tracking
• Test Strategies & Coverages
• QA & QC Standards
• Black box testing of web applications
• Process: SDLC, Agile methodology in Project Management, Web integration testing using MS Sharepoint.
• Technology:, C++, C#, XML, SQL Server 2005, SQL, LiveCycle, Adobe Reader, Selenium IDE, MS SharePoint 2010, DB2, COBOL, JCL, Easytrieve, Visual Basic, Team Foundation Server, JIRA, HPQC, IBM Websphere Lombardi Edition.
• Operating Systems: IBM Mainframe OS/390, UNIX, Windows XP/7 and Windows Servers.
• People: Excellent team player, great communication and listening skills, eager to learn and to mentor.

PROFESSIONAL EXPERIENCE:

Software Test Engineer

Confidential

Responsibilities:

• Responsible for testing of project for Vantage annuities interface for Symetra Financial Corporation.
• Responsible for System Test Planning - Creation of System Test Plan, System Test scripts and System Test Estimate.

Software Test Engineer

Confidential

Responsibilities:

• Responsible for testing the Quality Check tool for Vantage annuities interface for Symetra Financial Corporation.
• Responsible for System Test Planning - Creation of System Test Plan, System Test scripts and System Test Estimate.

Lead Software Test Engineer

Confidential

Responsibilities:

• Tested software on a variety of platforms ranging from mainframe to web applications. Responsible for system testing a variety of large projects as well as small maintenance changes.
• Responsible for creating a “Golden Standard” test suite repository on the company intranet website.
• Worked with offshore teams in India on implementation of eCIS+ web-based operating system for Northwestern Energy (client in Butte, MT)
• Took an active part in implementation of Web-CLX project in 2008 designed to assist Puget Sound Energy customer service representatives to log outage reports using web interface.
• Participated in testing of PSE.com website for Puget Sound Energy, built using MS SharePoint 2010.
• Participated in testing Access to Critical Cyber Assets from 2009 to 2011 - a project that ensures Puget Sound Energy was in compliance with North American Electric Reliability Corporation Critical Infrastructure Protocol (NERC CIP) standards. Output of the project yielded a fully usable cyber access security system within the company. No major defects were allowed to go into production as part of the testing effort.
• Responsible for System Test Planning - Creation of System Test Plan, System Test scripts, and System Test Estimate.
• Responsible for Release Deployment - check-off and verification of release implementation activities during deployment.
• User Acceptance Test Support - assisted with user-acceptance testing and defect tracking for three new software releases. Worked with the client to extract test data to support their testing as well as provide them with direction and results conducted in the system test stage of the process.

Programmer/Analyst II

Confidential, Indianapolis, IN

Responsibilities:

• Provided IBM Mainframe software support - release installation, troubleshooting and testing for software packages related to handling of Medicare Part A claims. Packages/Software included but not limited to FISS, SuperOp, ECRS and CWF.
• Helped transition processing for Medicare Part A claims for six additional states in the existing data center since beginning of the assignment at Wellpoint.
• Led a number of successful quarterly release installations into the production environment.
• On-call and weekend support provided 24/7.
• Responsible for implementation and management of software projects related to processing of Medicare claims using the JCL batch processing software. Coded and tested local processes using COBOL and Easytrieve. Additional responsibilities include on-call support, CICS region troubleshooting, generating reports and queries for release testing.
• Closely interacted with Fiscal Intermediary clients to facilitate testing of releases by working through Use cases and performing specific requests related to testing.
• Key member of the Disaster Recovery team.