SUMMARY:

• Extensive QA and Testing experience, both manual, UAT and automated, with multiple product delivery life cycles.
• A strong manager, team lead, thought leader and change agent with proven success.
• I bring coherence to an organization which increases the team's energy, and overall product reliability and quality. Recently move to Raleigh, NC.

TECHNICAL SKILLS:

Business sectors: Software, E - Commerce, Healthcare, Finance, Capital Markets, Banking, Mortgage, Sales Distribution, User Acceptance Testing (UAT)

Management: Excel in managing large teams, aligning goals with business organizations

Offshore: specialize in setting up offshore team and setting execution goals

Metrics and Methodologies: Waterfall, RUP, Iterative, Agile, CMM, TQM, ISO9000-3, Sigma Six, Optimization, Root Cause Analysis, Risk Based Testing, Batch testing, UAT

Automation Architect: Design and build cross platform, enterprise wide, structured automation frameworks

PROFESSIONAL EXPERIENCE:

Confidential

Director and Conversational Analyst

• Creating technology capable of automating the creation of a two-party conversation based on the specification of my patent: “Natural Conversational Technology Systems and Methods.
• The system will have the ability to train an intelligent device how to have a natural conversational interaction that simulates talking with a human being and generate new conversations based on turn-taking and pattern matching algorithms.

Automation Consultant

• Responsible for designing automation frameworks using Certify by Worksoft
• Ensuring the framework is Data Driven and supports One Point maintenance
• Identifying test cases to automate
• Executing the automation suites for User Acceptance Testing (UAT)
• Status Reports and Presentations to upper management

QA Manager / Project Lead

• Premium eLearning solution provider that creates and distributes digital curriculum for grades K-12 students to understand renewable energy while practicing their STEM skills
• Responsible for all manual testing activities for the Schools Power Website, functional, system, regression testing and, User Acceptance Testing (UAT)
• Verification of the storage and distribute of digital content stored in the cloud to ensure easy access and availability as part of our manual testing processes
• Managed an offshore team in India throughout the development and testing lifecycles
• Provided Project Management support that included scheduling, tracking and quality assessment of all releases
• Working directly with the CEO, designed the sites navigation sequence

Senior QA Analyst

• Preventative Maintenance project to support field engineers who inspect and repair equipment
• Manual testing of Samsung (android) mobile devices running proprietary Utility company software, for tracking field engineers schedules, work status and equipment maintenance using GPS location tracking
• Verification of SAP data received from the mobile devices and field inspectors
• Testing Types: Manual, Black box (Ventyx) ; Grey box and Batch Testing of SAP
• Responsible for all manual testing activities, with an emphasis, Functional, System, Regression and, User Acceptance Testing (UAT).
• Jointly managed a team of 8, that include 6 tester and 2 Subject matter experts

Technology: SAP, Ventyx, QTP, Quality Center (ALM), SharePoint, Samsung Android

Test Manager

• eProposal is a pre-award grant administration system being built from scratch
• Responsible for all testing activities, with an emphasis on System, UAT and Performance Testing
• Manual black box testing of the eProposal Grant Writing system
• Responsible for managing a team of 16, that include 6 tester, 4 subject matter experts and 2 project managers and 4 developer
• Guiding and mentoring the team and business users on Manual testing process, Testing life cycles, PLM, strategy and methodologies is a major part of my role

Test Lead / QA Manager

• WLIS is a large Content Management system for storing and managing the lifecycle of all the bank's financial document
• Manual, black and grey box testing of the WLIS Web application
• Responsible managing and coordinating all manual testing activities consisting of six developers, five business users, two performance testers and two manual testers
• Coordination of deployments to SIT, UAT and Production, verifying application readiness
• Organizing releases, triaging defects, status reports and test summaries

Technology: Agile, C#/.NET, Java, html, XML, Oracle, Selenium, Quality Center, QTP,

Founder

Responsibilities:

• Designing Automation Frameworks, hybrid automation systems, and manual testing life cycles for startups in the Bay Area.
• I designed a 'Test Effectiveness' methodology, based on data aggregation and trending metrics to continuously monitor performance and quality levels.
• It dynamically flags risks with mitigation options and acts as an early warning system relative to schedule, resource, budget requirements and, User Acceptance Testing (UAT)

QA Manager

Responsibilities:

• Organized the QA and offshore teams to work more closely in sync with development and marketing
• Responsible for managing a team of 27 that included 20 off shore in Viet Nam; responsible for manual testing and writing Selenium Scripts, along with 4 developers and 3 in-house testers
• Responsible for the Manual Testing, SDLC, UAT, metrics, tools, methods, testing strategies, continuous improvement and website content management
• Tested and verified wine club websites for the New York Times, Williams Sonoma, Visa and high profile companies
• Automation architect is organized around the principles of a hybrid, keyword driven framework that is based on One Point Maintenance, Data Driven, and Test Case Independence that is context sensitive. These principles ensure rapid maintenance, ease of use and the ability to scale and execute 24/7.
• Work closely with all major stakeholders including customer service, sales and marketing.

Confidential, Redmond, WA

VP Test Enterprise Architect - Automation Architect

• Our client, Univar USA, is a large Sales Distribution company that managed over 50,000 products.
• Managed a team consisting of 27; consisting of 2 QA Managers; 10 in -house QA Testers and 15 Off-shore (India)
• Automation Architect: personally, designed and built an enterprise wide, repository based, automation framework for 75% or their regression and batch testing. The architecture is based on a heuristic model and set of principles such as, One Point Maintenance, data driven, test case independence, keywords and a context sensitive error handling feedback loops. (Worksoft/Certify)
• Created their first in-house QA group founded on an Agile methodology and Manual testing processes along with User Acceptance Testing (UAT).
• Designed a repository based automated framework for testing a Lawson ERP system and Information Warehouse.

Technology: DB2, SQL Server, Oracle, Python, Perl, CICS, SOA, Black and Grey box testing, Sharepoint, Automation by Certify (Worksoft)

Confidential, Agoura Hills, CA

QA/Testing - Automation Architect

• Primary goal is to increase product quality, reliability and client confidence by reducing production defects and system downtime
• Responsible for managing a large testing organization: 5 Managers, 45 on site team members and 60 offshore (onsite-offshore model).
• Mentored team member on manual testing processes, User Acceptance Testing and defect tracking
• As the Automation Architect, designed the automation framework and reviewed the code to ensure compliance with our automation standards; Data driven, One point maintenance and test case independence.
• Oversight and governance of bi-monthly release schedules for their primary loan origination applications, web sites, underwriting systems and rules engine that process large revenue streams 24x7.
• Work closely with IT Executives, Upper management and Business units

Technology: Windows environment, QTP, Certify, Performance Center, Quality Center, LoadRunner, SOA, ITKO/Lisa, Python,.Net, XML, SOAP, Agile, Unix, XML, test case management

Confidential, Oakland, CA

Automation Manager & Automation Architect

• Created Kaiser’s first centralized automation organization.
• Managed the automation team (100+); consisting of 5 direct reports, 35 highly technical software automation engineers and over 60 off shore automation resources in India and Russia.
• Designed the automation architect for the system that ran over 3.5 million test cases against EPIC, an electronic medical record system; used across the country
• The automation architecture is based on one point maintenance, test case independence and context sensitive principles, capable of running 24/7.
• Documented a companywide saving of 25 million dollars over a 3.5 years’ period. An audit by a Fortune 500 accounting company confirmed these numbers.
• Mentoring: Educated and mentored a Testing organization of over 400 people on the role and power of automation, Testing and Product life cycles and how to use new technologies to optimize productivity through creativity and innovation

Confidential, San Francisco, CA

Technical Director & Automation Architect

Responsibilities:

• Main responsibility: reduce post production defects, increase system reliability and test effectiveness along with improving UAT testing.
• Automation Architect is based on the principle of one point maintenance, data driven, test cases independence and context sensitive to ensure 24/7 execution.
• Implemented manual and automation tools and processes for all phases of the software testing life cycle.
• Managed financial applications and websites for the Mutual Funds Group and Schwab’s Investment Manager’s organizations
• Maintain close relationships with the Capital Markets group to ensure dynamic testing of equities, mutual funds, bonds, 401k, pension funds, retail and institutional investors
• Key to our success was building a mutually respected working relationship with our business users and the development organization.
• Managed the first off shore automation group responsible for regression testing of web based applications.
• Guided the initiative to adopt the Capability Maturity Model (CMM) for the Mutual Funds Technology Group. This set of metrics was used to measure improvements and map progress across our project lifecycle for achieving higher levels of quality, reliability, productivity and performance.

Technology: Windows, UNIX, .Net, Worksoft/Certify, WinRunner, Testdirector, SOA, CMM, RUP, SDLC’s, Process Improvement methodologies, Automation by Certify