PROFESSIONAL SUMMARY:

• Over 7 years of experience in Software Testing, Analysis and Test Management.
• Substantial experience working with e - commerce and POS applications.
• Working experience testing Terminals with EMV Capabilities
• Good knowledge of conformance testing against PCI guidelines
• Extensive knowledge about SMART ECR payment services and processing.
• Experienced in analyzing EDI requirements and EDI transactions.
• Strong knowledge of SDLC, testing lifecycle, and testing methodologies.
• Managed defects using HP ALM 12.0,QA Complete and Excel based templates.
• Proficient in creating SQL scripts as part of data validation testing.
• Experience in Deployment activities and environment setup for successful deployment .
• Involved in Unit, Systems, Integration,regression and User Acceptance testing of various projects in coherence with several business units.
• Problem solving, Trouble shooting and defect resolution experience.
• Knowledge of retail, telecom and payment processing industries

TECHNICAL SKILLS:

Test Management Tools: HP ALM Quality Center 12.0, QA Complete

Data Bases: Datacom, SQL Server and Oracle

Operating Systems: UNIX and Windows

TIBCO: Designer, EMS, Business Connect, EDISIM, TI Portal and SpotFire

Legacy System: IBM Mainframe

Automation: HP QTP 14.0, Test Complete 12.20

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Analyst

• Involved in Full system development lifecycle, including designing, developing and implementing test plans, test cases and test processes fueling swift actions.
• Experience with POS systems testing with regards to semi integrated and integrated systems.
• Lead the testing efforts for UIC terminal with EMV capabilities using Collis Test Tool
• Experience in Deployment activities such as War file deployment for various web applications.
• Apache Tomcat administration and performance tuning.
• Monitoring, and analyzing machine-generated big data, via SPLUNK
• Experience testing API with regards to Payment Gateway
• Worked closely with the development team with trouble shooting any production issues
• Worked as a part of triage team to resolve technical and functional issues as they arise.
• Analysis of reporting data from the POS systems to integrated web applications.
• Experience creating, recording and running automation scripts using Test Complete for Data-Driven Testing.
• Experience Testing and validating Multi-browser ( using Oracle Virtual Box) compatibility with portal application.

Test Analyst

• Involved in requirements gathering from Business partners from various business units.
• Actively involved in Test planning and documentation
• Involved in Systems, Systems Integration, End to End and User Acceptance Testing
• Worked with cross business units during testing of the various EDI documents
• Worked on processing EDI documents through TIBCO translator to convert internal data format into the EDI standard format.
• Performed conformance testing against ANSI X12 EDI format
• Hands on experience with UAT and answering 3rd party queries
• Involved in TI portal testing and user guide preparation
• Performed Validation of XML translations at various levels of batch processing. That includes translation from Main frame flat file to Internal XML and XML to COBOL Copy book Format.
• Review and analyze Test Results Defects with Business Analysts, development team and prepared Defect analysis report.
• Tracked the testing progress by conducting walk through meetings with internal quality assurance and development teams.

QA Analyst

• Reviewed backend Interface Agreement documents and understand client requirements.
• Designed discussions, review meetings with various teams to understand the complexities of the requirements to create the test case documents
• Reviewed Backend application's interface during their walkthrough.
• Tested TIBCO service flow design to with various downstream depending on the interfaces.
• Tested business requirements against the mapping document
• Tested the error handling process which handle the errors generated during the run time and notify them by Emailing to the EAI Support team.
• Tested the performance using effective ways of data mapping transformation logic.
• Worked with Tibco administrator to generate the ear file for QA deployments.
• Performed system testing in QA environment and raised defects to DEV team to fix issues
• Provide support in QC, End2End through PVT testing.

Environment: HP ALM 11.5, Tibco Business Works, UNIX, Gems, TIBCO EMS.

TIBCO Tester

• Responsible for testing outbound 850 purchase order to Sazerac.
• Created test partners in TIBCO Business Connect to test 810, 850 EDI files.
• Worked with ALPHA team on converting their information from flat files to correct EDI 810 format.
• Worked with ALPHA team to convert inbound 855 documents to flat file format that they needed.
• Validated that 997 responses come back to TIBCO BC from partner
• Managed Releases, Test Scripts and Test results in Quality Center

Environment: TIBCO Designer, TIBCO Business Connect, EDISIM, FileZilla

QA Analyst

• Developed test plans and assisted in creating test scripts to test different PeopleSoft HRMS applications such as ePay, eProfile, eDevelopment, Talent Acquisition Manager and Candidate Gateway.
• Managed Releases, Test Scripts and Test results in Quality Center.
• Managed defects and reported status to the management.
• Reviewed test cases and assisted automation of test cases to conduct regression testing.
• Logged the defects in timely manner in Quality Center and monitor the fixed defects and retest.
• Planed and managed User Acceptance Testing.
• Involved in Smoke Testing, System Testing, integration Testing and Regression Testing
• Generated reports with importance to key performance indicators (Test coverage, Traceability, Progress vs Plan, Test execution).
• Facilitated daily, weekly status meetings with Project manager, Developers and Business Users.
• Performed Integration testing with Enterprise Portal.
• Worked with stakeholders, management and implementation partners to gather, manage, and prioritize requirements, raise issues, identify obstacles, and recommend options, right from inception till maintenance to ensure successful system implementation.
• Participated in Design reviews, ensure design meets Functional and Operational needs.

Environment: PeopleSoft HCM 9.1/8.9 Core HR, Mercury Quality Center/ ALM.

QA Tester

• Analyzed business requirements and functional specification documents to develop System and Integration test scripts.
• Developed comprehensive Test Plan, Master Test Plan and Integration Test Plan for Integration.
• Defined Test strategies and associated scripts for the verification and validation of the application ensuring that it meets all defined business requirements and associated functionality.
• Enhanced and modified the scripts according to the test case scenarios.
• Designed Test Plan and Test cases for Acceptance, Functional and Integration Testing using Quality Center.
• Created test scripts and executed them based on the design documents and User/functional Requirements.
• Prepared test plans and test cases that ensure the product adheres to the application requirements.
• Performed Business Functionality testing, system testing, Integration testing, Regression testing and parallel testing.

Environment: Windows, Internet Explorer, MS Excel

QA Tester

Responsibilities:

• Performed Usability testing manually.
• Performed Negative and Positive testing manually.
• Worked with team for writing test plans, documenting bugs, and communicating with Business Analyst and Development team.
• Involved in Functional Testing, Regression Testing.
• Involved in maintaining test environments with help of support team.
• Tested the website for all the functionalities.
• Involved in defect management activity and logged in using MS Excel.
• Prepared summery report/ daily status report for client and send it to team lead.

Environment: Windows, MS Excel