(Test Director, Quick Test Pro, Winrunner, Load runner)

Highly Qualified Software Professional claiming more than 6 years of experience in IT field with Emphasis on Manual Testing, Automated Testing and Load Testing.

Proven track record in Test Planning, Test strategies, Test case management, Test matrix & bug tracking, Building test lab. Very proficient in the use of testing tools like Test Director, Quick Test Pro, WinRunner. Dynamic team member and mentor, able to support the team cohesion and inspire individuals to strive towards higher levels of achievement. Exceptional client relationship and management skills. Solid background in Mercury Interactive testing tools and manual testing.

Key Testing strengths include:

• Expert Level Knowledge in Automation Testing using Quick Test Pro, WinRunner, Test Director.
• Experience in Manual testing.
• Expertise in writing Test Plan, Test Cases and Test Script formulation.
• Extensive experience in System, User Acceptance, Integration and Volume testing.
• Expertise in Bug reporting using Test Director.
• Experience handling complex projects and participating in the full Software Development Life Cycle(SDLC)
• Experience in SQL.
• Expertise in C/C++ and Java.
• Expertise in Oracle 9i.
• Expertise in Visual Basic 6.0

Testing Tools : Quick Test Pro (QTP), WinRunner, Load Runner.

Test Reporting : Quality Center/Test Director

Test Scripting language : Coding in VB Scripting for QTP, C for Winrunner.

Languages: C, C++, Java, SQL.

Operating Systems: Windows NT/2000/XP, Unix (Sun Solaris).

Internet technologies: HTML, XML, ASP and JavaScript.

RDBMS: Oracle 9i, 8i

Office Tools: MS Office.

Front End: VB, MS Office suite.

Confidential, Atlanta, GA

QA ANALYST / AUTOMATION TESTER

Confidential, provides software to News Paper companies for publishing their content on their websites. The main application that I tested was Escenic Content Studio which is a Content Management System (CMS). I was the only automation tester (Subject Matter Expert) in the company working on automating test cases pertaining to Escenic Content Studio. I worked on two different projects for two of the CoxNet's clients while I worked here.

Responsibilities:

• Worked primarily with Quality Center 9.2 and Quick Test Pro 9.2 (QTP) in Windows XP Environment with application on it.
• Performed Automated testing using Quick Test Pro 9.2 scripts and also performed manual testing.
• Performed Front - End, Functionality, Data driven and Web Based testing using Quick Test Pro 9.2.
• Recorded scripts using Quick Test Pro 9.2, added validations and coding to the scripts. Also used descriptive programming where recording did not work.
• Coded complicated logic in VB scripting (used in Quick Test Pro) for testing difficult and lengthy scenarios.
• Maintained QTP scripts to be compatible for testing updated versions of Escenic Content Studio (application).
• Ran scripts in batches using Quality Center's Test Lab and came up with defects.
• Conducted regression testing using Quick Test Pro 9.2 after deployment of every build in Test Environment.
• Coordinated with developers, business analysts and other departments in bug fixing and re-testing the defects for new build of the application.
• Laid scripting guidelines for Quick Test Pro for smooth and trouble-free automated testing based on the behavior of Escenic Content Studio (application) in relation with Quick Test Pro.

Environment: Quality Center 9.2 (with Test Director), Quick Test Pro 9.2, JIRA (defect tracking tool), Windows XP, MS-Office 2003, Performance Center (Load Runner).

Confidential, Norcross, GA

QA ANALYST

Confidential, is a medical transcription company with internally developed applications to help Medquist Transcriptionists and other clients in this area. My work had primarily been in the area called Document Enterprise Platform (DEP) with two applications, which are DocQmanage (administrative tool) and DocQscribe (transcription tool).

Responsibilities:

• Manually tested change requests and marked them as pass/fail using BorlandStarTeam2005, a defect tracking tool and then later using IBM Rational ClearQuest 7.0.0.1 as the testing team switched its usage.
• Wrote test cases with complete design steps for the change requests that I tested, in the test plan module of Quality Center 9.0, ran them and then marked them as pass/fail in the test lab module. Also wrote test cases from Requirement /Specification Documents.
• Learnt the applications DocQmanage 4.7.0.9 and DocQscribe 5.13.0.161 and constantly worked on increasing my knowledge about them. Also attended DEP training (train the trainer program) for the same purpose which was conducted from Oct 2 to 4, 2007 in Medquist, Inc - Norcross training room.
• Worked on reviewing and copying test cases into the Library folder in Test Plan of Quality Center 9 as part of DEP 4.5, 4.6 and 4.7 test cases.
• Worked on evaluating test cases (total = 75) for Automation using an evaluation spreadsheet which had 6 questions for manual and 6 for automation by answering yes/no to them and then making a decision based on the final score (above 2 = Automation and below 2 = Manual)
• Actively involved in Project Ralph (I can give more details on a personal level to Medquist, Inc. employees who are authorized to know about this project).
• Ran test cases manually in Test Lab of Quality Center 9 for DocQscribe 5.13 regression testing.

Environment: Quality Center 9.2 (with Test Director), Quick Test Pro 9.2, ClearQuest, Windows XP, MS-Office 2003, Performance Center (Load Runner).

Confidential, KENNESAW, GA

SENIOR QA TESTER

The website Confidential, is a huge web based application developed to help the customers of Heidelberg Inc. Heidelberg Inc is a German based company with several branches in USA. It manufactures printing machines of different configuration and capacity, which can be ordered or purchased from Confidential

Responsibilities:

• Maintained test cases consisting of design steps using Quality Center 8.0
• Manually tested several sections and came up with a lot of bugs and made suggestions as to what changes have to be made.
• Executed manual test cases using Quality Center 8.0 and entered defects that were found in the process.
• Developed automated scripts used for testing using Quick Test Pro 9.0
• Performed Front-End, Functionality testing using Quality Center 8.0
• Performed Back-End, Functionality testing manually on TeamSite Interwoven.
• Authored testing documents such as QTP 9.0installation guidelines, QTP 9.0 scripting guidelines and posted on Worksite for all testers to use them.
• Verifying images and links on the home page to make sure that they are loading/working properly.
• Conducted regression testing using Quality Center 8.0
• Performed Load Testing using Performance Center 8.0 (Load Runner).
• As a Senior Software Tester, managed test team at the time of regression testing.

Environment: Quick Test Pro 9.0, Quality Center 8.0 and 9.0 (with Test Director), Windows XP, MS-Office 2003, Performance Center (Load Runner).

Confidential, Cleveland, OH

QA Tester / Automation Analyst

HDDS (Harley Davidson Dealer Systems) is an IT branch of Harley-Davidson, which develops, maintains and improves the application (TALONes) primarily used by Harley-Davidson dealerships. TALONes (TALON Enterprise Solution) has six modules. They are Point of Sale, Inventory, Vehicles, Service, Administration and Reports. TALONes is a huge window based application developed in C#.

Responsibilities:

• Worked primarily with Test Director 8.0 and Quick Test Pro 8.0 (QTP) on Terminal Servers with application on them.
• Performed Automated testing using Quick Test Pro 8.0 scripts and also performed manual testing.
• Performed Front-End, Functionality and Data driven testing using Quick Test Pro 8.0.
• Recorded scripts using Quick Test Pro 8.0, added validations and coding to the scripts.
• Coded complicated logic in VB scripting (used in Quick Test Pro) for testing difficult and lengthy scenarios.
• Maintained QTP scripts to be compatible for testing updated versions of TALONes (application).
• Ran scripts in batches using Multi-Test Manager and came up with defects.
• Conducted regression testing using Quick Test Pro 8.0.
• Logged a total of 117 defects till date (Oct 9th, 2006).
• Coordinated with developers, business analysts and other departments in bug fixing and re-testing the defects for new build of the application.
• Trained 2 new employees in Quick Test Pro 8.0 and helped them record, add validations and coding for scripts.
• Laid scripting guidelines for Quick Test Pro for smooth and trouble-free automated testing based on the behavior of TALONes (application).

Environment: Quick Test Pro 8.0, Test Director 8.0, Windows XP, MS-Office 2000, Visual Source safe (VSS), Terminal Servers, Enterprise Manager (SQL).

Confidential, Ada, MI

QA Tester Responsibilities

• Wrote many test plans consisting of design steps using Test Director 8.0.
• Manually tested several sections and came up with a lot of bugs and made suggestions as to what changes have to be made.
• There were several changes made in their website based on my suggestions.
• Generated many scripts using Quick Test Pro 8.0.
• Did coding in Visual Basic for Quick Test Pro 8.0 scripts.
• Performed Front-End, Functionality and Data driven testing using Quick Test Pro 8.0.
• Verifying the images on the home page to make sure that they are loading properly.
• Involved in a project as a functionality tester and manually tested several sections by generating error messages as the project involved moving of all the error messages which are displayed on the site from SQL database to Interwoven.
• Conducted regression testing using Quick Test Pro 8.0.
• Involved in Load Testing support using Load Runner.
• Used AS-400 as a back end tool and recorded Quick Test Pro 8.0 scripts for the green screen.

Environment: Quick Test Pro 8.0, Test Director 8.0, Windows 2000, UNIX (Sun Solaris), Load Runner, AS-400, MS-Office 2000.

Confidential, Asheville, NC

QA Tester

Confidential, online access enables the firm's customers to access their various accounts through their website. The online application created using JSP, HTML, JavaScript and Oracle, enables the credit cards account holders to enter 'Access Id' to access their various personal and institutional accounts. Customers can track charges and payments before they receive their statements. Pay their bills, review past statements, and check membership rewards points balance.

Responsibilities:

• Involved in writing test plan as per the business requirements.
• Wrote numerous test cases and scripts based on test strategies.
• Created automated test scripts using WinRunner and LoadRunner.
• Performed Front-End, Functionality and Data driven testing using Winrunner.
• Involved in generating Vusers Scripts in LoadRunner for load testing of application.
• Performed Cross Browser Tests (IE 4.x/5.x/6x & Netscape 5.x)
• Conducted regression testing using Winrunner.
• Based on Load Testing made recommendations for performance enhancements.
• Formulated methods to perform positive and negative testing against requirements.
• Conducted Security and Black box Testing.
• Running different performance test scenarios to pinpoint the areas of application with performance issues.
• Conducted integration and system testing.
• Interface with developers to resolve technical issues.
• Also worked in beta testing projects.

Environment: Win Runner, Quick Test Pro 8.0, Test Director 8.0, Win2000, J2EE, Oracle 9i and Solaris.

Confidential, DALLAS, TX

QA Analyst/Tester

Excellence in Process for Enterprise Software Solutions.The express process is the new practice to help standardize process across all Information Technology Services (ITS) groups according to SEI/CMM level framework. Verification Gateway provides electronic access to pre-order information and aids CLECs (Completive Local Exchange Carriers) to submit accurate Local Service Requests in SBC region.

Responsibilities:

• Analyzed SBC DSL Requirements and developed Test Scripts.
• Performed Complete Manual and Automation Testing using Test Director and Winrunner.
• Executed all the Test Cases for 10 Releases.
• Attended several Application Walkthroughs along with Developers, DBA's, System Administrators, Team Leads and Managers.
• Created User defined functions and Callable test scripts to use for different scripts.
• Created Winrunner scripts to validate the expected and actual results.
• Complete Test Data was prepared for the Test Environment for every release.
• Developed, compiled, and executed Oracle Stored Procedures for Preparing the Test Data for Data Conversion Testing.
• Extensively used SQL PLUS for Database Testing and to get Data for new releases.
• Coordinated SBC's performance team (EIT) and provided Performance testing services for multiple clients within SBC.
• Responsible for preparing Service Level Agreements (SLA) and Test Plans.
• Responsible for collecting performance requirements and goals from the clients
• Experienced in determine the test strategy, designing test scenarios based on clients requirements and system architecture.
• Identified performance issues with Load Balancer configuration and Settings, memory leaks, Web Sphere configuration, Web Server session management, deadlock conditions, database connectivity and hardware profiling.
• Created and coded a very flexible LoadRunner scripts that allowed for fast configuration changes during testing.

Environment: J2EE, Load Runner 7.8, Test Director 8.0, Winrunner, Oracle 9i.

Confidential, HARTFORD, CT

QA Analyst

Confidential, is a web based Accounts receivable application, which consists of several processes New and changed plan sponsors (Customers), Billing Invoice Transactions, Adjustments, Collections, Payments received from: Credit Cards, EFT and wires, Reports are generated with End of period Processing for paid and Adjustment data. And the application is intended to handle 1 million invoices per month.

Responsibilities

• Participated in writing Test plans, Test scenarios and Test cases, software documentation from business, technical and functional requirement

  Analyzed the testing objectives and strategies.

• Evaluated system requirements.
• Provided Support in Requirements Analysis.
• Design, Development and Testing of the application software developed using Visual Basic as the front-end.
• Oracle Server as the backend database
• Generated Test Plan, Test Cases and Test Procedure as per users Business requirements
• Responsible for writing test cases for Inbound and out bound Invoices, General Ledger, Customer Updates, Capturing key business transactions to verify Key components of applications Such as response from database tables, links, Images.
• Verifying the images to make sure that they are loading properly.
• Involved in system, integration, regression, testing.
• Tracking and reporting defects to the Test Director (Web Defect Manager 6.02), which facilitates workflow issues and helped resolving technical issues with developers.

Confidential, DETROIT, MI

Programmer

Libraries of Wayne State University needed a web site developed to maintain the records of books and also student records. I along with another 4 programmers developed a package which will enable the front desk persons to check in and check out the books, maintain the records for the students who check out the books, calculate the fine amount for late returns.

Responsibilities:

• Involved in the full SDLC.
• Planned the entire project and developed the work distribution matrix.
• Programmed some parts of the package in Java 2.
• Played a vital role in the groups working in a harmonious manner.
• Interacted with front desk workers to collect information about what are their needs to be met by the software
• Coordinated with some students to find out what conveniences they need regarding checking out the books and checking them in.
• Completely met all the project specifications.
• Developed a package integrating Java and Oracle.
• At the end of the project development, tested the entire package for bugs, and corrected most of them.

Environment: Java 2, Oracle 8i, SQL, Windows 2000, Microsoft Office.