SUMMARY:

• Test Engineering Process Improvement Quality Initiatives Project Cost Reduction
• Collaborative QA & Testing Manager, Lead, or QA Analyst ideally seeks a full - time position in the Atlanta metro area.
• Has proven track record of test engineering and process improvement for development and support of all size enterprise efforts and commercial software from inception to delivery.
• Highly valuable player having performed duties in every phase of software lifecycle from requirements elicitation to technical builds through to documentation and release planning. Industries include: banking, accounting, airlines, credit card processing, Big 4 consulting, retail, utilities, and healthcare.

TECHNICAL SKILLS:

Test Planning and Execution Skills: Planning and documenting test plans, test cases, designing data or test harnesses to collect data for test execution, detailed reporting and executive metric dashboards, working bugs until closure for component, integration, functional, regression and end-to-end testing, automation design, mobile testing, business process testing, user acceptance testing, and API testing

Project Management throughout SDLC: Schedule and budget creation and maintenance PMP Certification in progress Certified MS Project 2003 Visio Proficiency - Intermediate Six Sigma Trained

Managerial Skills: Direct Report Teams as large as 21 Full End to End testing managed 100

Business Analysis Skills: JAD sessions and requirements elicitation Requirements Documentation Business Process Mapping

Development Skills: HP Quality Center / ALM versions, VersionOne for Agile, Jira Enterprise Edition, MS Team Foundation Server, Microsoft Test Manager and Test RunnerFunctional Automated Test Tools: HP Quick Test Pro up to version, SQL, HP LoadRunner, Selenium - self taught

Additional tools and platforms: Web, client/server, and Legacy Mainframe, Team Foundation Server, Visual Studio 2008, Windows up to 10, .NET framework, CICS, MVS, Teradata, DB2, SSL, VisaNet, SaaS, ETL, Visio 10, IE, Firefox, Chrome, Java, VB Script, XML, SoapUI, HP Quality Center, Jira Enterprise Edition, Unix, POS, Oracle 11

PROFESSIONAL EXPERIENCE:

Testing Manager

Confidential

Responsibilities:

• Utility Billing Systems - originally 4 month contract
• Led UAT team of 25 bi-located testers through a two phase upgrade of the billing system CC&B including mobility and IVR testing. Created schedule and tracked resources with MS Project 10. Used TFS/ Microsoft Test Manager to warehouse manual test scripts and defects
• Facilitated daily defect call and followed defects to closure
• Made a tester toolkit on SharePoint which identified certain scenarios like Shut Off, account numbers, and localization

IT QA Consultant

Confidential

Responsibilities:

• Software Division - 4 month contract
• Worked with DevOps on testing opening and closing firewalls with the separation of HP into HP Enterprises and HP Inc.
• Used HP ALM 12 and Excel and Pivot Tables
• Prepared readiness template for testing

Project Director

Confidential

Responsibilities:

• IT Solutions and Consultancy
• Produced pilot portion for STEP (Solutions Testing Enhancement Program) to standardize testing across the company globally. Solution based on ISTQB body of knowledge. Chose pilot groups based on questionnaires and previous project data.
• Performed business analysis and produced swim lane charts and training
• Created and maintained MS Project schedule and updated risks, issues, dependencies

Director

Confidential

Responsibilities:

• Increased Testing team from 1 to 5 direct reports. Also managed 2 business analysts
• Managed 8 major releases, 7 minor, and hot patches. Each release also rolled out a piece of the new SDLC process thereby letting each group integrate with full efficiency at the end
• Configured JIRA defect tracking workflows custom fit to Powerplan’s needs
• Set up measures and metrics and distributed every week to stakeholders
• Used SQL, Jira, and HP Quality Center

IT QA Lead

Confidential

Responsibilities:

• Tech Ops Data Migration from Northwest legacy system to Delta SAP system for aircraft parts
• One of five QA professionals organizing, guiding, and driving all testing activities for cutovers from old NW Airlines Systems to SAP
• Co-authored Master Test Plan for all of the data loads and cutover events
• Organized SAP Inventory and Warehouse Management testing
• Used Quality Center 10 for test planning, QTP for functional testing; LoadRunner for performance

Sr. QA Engineer

Confidential

Responsibilities:

• Part of SCRUM development team adapting heavier waterfall testing processes like traditional Test Plans into light footprint documents without sacrificing quality. Lead a team of 2 other QA/BA Engineers to ensure testing procedures were consistent across development teams. Included functional testing, load testing, and end-to-end testing
• Responsible for collecting quotes, purchasing, and identifying training opportunities for acquiring HP’s QuickTest Pro 10.0 for both US and South African team. Used QTP to write regression scripts. Used TFS for backlog items and defects. Visual Studio for performance testing
• On shore/off-shore model with South Africa

Quality Assurance Manager

Confidential

Responsibilities:

• Prepaid Cards Software
• Managed a team of 7 test analysts for major and maintenance releases of chip card reading to both US and European clients. Quickly revolutionized third party development and internal testing strategies to reduce defects for major health care provider.
• Used JIRA for defect tracking.
• Organize testing training to expand breadth and depth of team’s knowledge

QA Tester/QA Specialist/QA

Confidential

Responsibilities:

• Solely responsible for introduction of SEI/IEEE standards and procedures for testing at both the Business Unit and Enterprise levels
• Enterprise SME on testing and process improvement initiator of Peer Reviews and Unit Testing which reduced development time by 75%
• Significant contribution in establishing an industry standard Project Management Office (PMO) and introduced concepts such as Six Sigma and CMMI to measure initiative improvements
• Mentored and managed team of 21 (FTE), planning and distributing education for all testers within the enterprise
• Used as an internal consultant for other business units needing testing/QA solutions or test crisis management such as Logistics, Warehouse Management Systems, and Macy’s consumer website
• Performed ETL testing scrubbing and loading 4 databases into 1
• Responsible for a virtual savings in excess of $8M dollars in 4.5 years
• Taught business analysts how to write industry standard requirements documents
• Designed, tested, and marketed in-house bug tracking system used by the whole enterprise
• Started and maintained off-shore development efforts with SPI Atlanta and Mysore, India; other projects outsourced to Ukraine and UK