SUMMARY:

• Energetic, self - directed, detailed orientated problem solver experienced in Sarbanes-Oxley (SOX) change management compliance audits; project management and quality assurance testing; and working through all aspects of the Software Development Life Cycle (SDLC) with the flexibility to adapt to both Waterfall and Agile methodologies.
• Seamlessly partner with all levels of management, peers and technical specialists to expedite and ensure project success.
• Possess strong blend of business and technical acumen to effectively align resources to achieve project objectives within demanding deadlines.
• Excellent written and verbal communication skills when reporting issues impacting compliance; test planning and execution.
• Created Compliance Audit Request Checklist and job aid that was used to train new Audit Team members to check for ensuring adherence to regulatory change control procedures.
• Created a manually MS Excel report process to analyze audit data and results and report findings and recommendations to management.
• Helped two Green Belt candidates with certifications, by attending meetings to discuss process flow documentation; analyze audit result data and review process improvement recommendations.
• Nominated and selected to train and work on special 4 week Capability Maturity Model Integration (CMMI) Assessment assignment. Completed CMMI for Development and SCAMPI (Standard CMMI Appraisal Method for Process Improvement) training classes and qualified to be a CMMI-DEV SCAMPI Appraisal Team Member (ATM) who supported the CMMI Lead Appraiser (LA) during the CMMI Assessment Initiative for a major Confidential (UHG) Application. Met with Project Managers; Release Managers and other impacted team members to interview and gather evidence needed for the Assessment. Reviewed evidenced and collaborated with LA and fellow ATMs to determine that the in scope Application successfully met the CMMI Level 3 requirements.
• As IT Quality Project Manager, on multiple occasions, completed concurrent projects, each with specific tasks/deliverables that differed from project to project by working overtime hours.
• Oversaw Confidential remote and global resources in the execution of complex cross-application testing of a multi deployment release project related to phasing out of the provider medical payments processing on a legacy system. There was a significant amount of testing needed during System, Integration, Migration & Contingency, User Acceptance and Parallel Testing phases.

PROFESSIONAL EXPERIENCE:

Confidential, Basking Ridge, NJ

Senior IT Systems Analyst

Responsibilities:

• Collaborated with the Information Technology (IT) community and internal/external audit teams on change management compliance audit regulatory activities for various Service Organization Controls (SOC1/SOC2) Applications and non SOC1/SOC2 Applications, as needed.
• Performed ad hoc audits for Applications to ensure that Change Management deliverables comply with applicable written standards and regulations (e.g. United Development Process (UDP) and OPTUM Scalable AGILE Method (OSAM). Identified root causes of substandard document findings and communicated results and recommendations to document owners; Release Managers and Project Managers for evaluations and discussion with other stakeholders.
• Point of contact for Applications to help them understand compliance documents needed as the result of the transformation effort from Waterfall (UDP) to AGILE.
• Investigated; gathered and reported on samples requested by the external audit team: Change Management documents and approvals; Job Scheduled Changes; Incident/Problem Management tickets; Backup-Recovery procedures and documentation; Security Administrator Entitlement/System Administrator Entitlement documentation and Segregation of Duties procedures and documentation.
• Actively participated in formal audit walkthroughs with internal team members and external audit representatives ( Confidential ) to review sample adherence to the change management policy. All supported Applications that participated in ad hoc audits, did not have any document findings during the external audit review process.
• Ensured that all documents were store on the appropriate SharePoint site.

Confidential

IT Quality Project Manager

Responsibilities:

• Accountable for test management governance/leadership and being single point of contact for testing activities across large cross application enterprise efforts, with an emphasis on System, Integration and User Acceptance testing. Utilized HP ALM/Test Director/Quality Center to analyze and report test-script metrics and defects.
• Developed test approach/strategy documents outlining impacted applications, requirements to be tested and important milestone dates.
• Diligently coordinated cross application Software Development Life Cycle (SDLC) milestone dates to ensure testing and deployment dates are aligned.
• Worked closely with remote and global IT and business teams to complete testing efforts and troubleshooting unexpected test results.
• Created and distributed daily test status reports to stakeholders detailing test metrics; defects and Issues, Risks, Actions, Assumptions & Decisions (IRAADs).

Confidential

IT Quality Consultant

Responsibilities:

• Provided application subject matter expertise and project management support to offshore IT testing teams that were responsible for System and Integration of cross application software development efforts.
• Participated in test plans walkthroughs and user group meeting to review and fine tune test-scripts, test data and expected results
• Attended daily meetings to review testing status; metrics and troubleshot unexpected test results.

Confidential

Quality Test Analyst

Responsibilities:

• Completed testing assignments for a high profile Mainframe/COBOL Application that summarized medical insurance claim data and produced paper communications and payment checks for members and providers.
• Participated in system analyst walkthroughs to identify test cases, test data and expected results.
• As needed, followed HIPPA privacy guidelines when handling and analyzing production data to be used to create test cases/test scripts; input test data and expected results.
• Manually executed test-cases/test-scripts and utilized HP ALM/Test Director/Quality Center to document test cases/test scripts, test results and defects.