QA Engineer Resume San Ramon, CA - Hire IT People

OBJECTIVE

Senior QA engineer seeking a challenging position in a growing technology environment.

SKILLSET HIGHLIGHTS:

Over 11 years experience in Software Quality Assurance with thorough knowledge of mobile platforms/applications.
Extensive experience in performing day-to -day Quality Assurance tasks such as testing, writing test plans, designing and implementing test cases, discovering software defects, logging them into a defect tracking system and pursuing them through resolution.
Prolific bug finder, reporting bugs quickly and accurately.
Proficient in Software Testing at all the stages of Software Development Life Cycle.
Customer-focused, reliable and detail-oriented under tight schedules and rapidly changing priorities.
Experienced in setup and managing outsourced offshore QA teams.
Excellent communication skills.
Proven to excel and thrive in fast paced and ever evolving work environment.
Work well individually or as part of a team to accomplish business objectives.
Languages: French (native), English and Spanish.
Platforms: Windows, Mac OS, and Ubuntu.

EXPERIENCE:

Sr. Software QA Engineer, 2006 - Present
Confidential, Sunnyvale, CA

In-depth testing of communication (Phone, SMS/MMS, IM, Email) and media (Camera/Camcorder, Photos, Video player/streaming) applications for webOS-enabled smartphones and tablet projects (Pre/Pre Plus, Pixi/Pixi Plus, HP Touchpad) as well as PalmOS devices. (Treo, Pro and Centro)
Developer of build acceptance test procedures, documentation and test requirements for team components.
Early-stage build webOS grey box and automation testing (TilIpcTest, QPST, QXDM, Trooper 3.2, Python)
Responsible for testing Bluetooth functionality and compatibility (HFP, A2DP, PAN).
Perform localization testing in French and Spanish.
Chair bug scrubs to ensure the highest priority issues get attention and to mitigate load on developers, effectively increasing efficiency.
Identify issues and drive engineering to fix issues for Sprint, AT & T, and Verizon variants across multiple smartphone platforms.
Collaborate with cross functional teams to ensure project goals are met and issues are resolved.
Lead the QA effort for Visual Voicemail for major carriers (SFR & Verizon), working with each of the engineers who were making the phone app changes and creating the new subscription app and low level service:
Project manage carrier compliance matrices and develop test plan and test cases.
Negotiate and provide alternative solutions to adapt carrier requirements on WebOS platform.
Lead the bug resolution effort along with Project manager and development team.
Host weekly meeting with the carrier and internal development team to review progress and bug implementation.
Lead a team of 5 QA Engineers internally and 3 external QA Engineers.
Work with developers located offshore.

Hardware/Device prototype troubleshooting and repair

Increased responsibilities by being selected as the main contact for reworking and repairing preproduction devices based on demonstrated ability to diagnose both hardware and software problems..
Prevented disruption of development efforts by ensuring developers always had working units.
Significant monetary savings for the company through ability to repair instead of replace internal units.
Provided invaluable feedback to hardware and software departments based on systematic and centralized analysis of failures.
Provided metrics to multiple groups and cross-functional management regarding number of repairs.
Established relationships and contacts throughout the company and was regarded a critical team member.

Software Test Engineer, 2000-2006
Confidential, Pleasanton, CA

Palm OS:
Functional and stress testing on US English and localized versions of Palm OS.
Executed automated API level tests for Palm OS based PDAs.
3rd party application compatibility testing across supported handheld devices.
Functional testing of PDA accessories and USB compatibility testing.
Executed PalmSource certification for the following PalmOS devices: Acer, Sony and Handspring.
Test case creation, editing and execution and bug reporting/regression.

Other Mobile/Wireless:

Assisted in the development of test cases for mobile phone applications.
Executed application compatibility testing for third party applications for Motorola and Kyocera phones.
Executed 3rd party BREW application compatibility and functionality testing on various target handsets.
Performed VCAST Music On Demand Catalog Client/Server network reliability testing.

EDUCATION

Degree in Microbiology

REFERENCES

Available upon request.

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Qa Engineer Resume

San Ramon, CA

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