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Information Technology Specialist Resume

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Washington, DC

SUMMARY:

  • More than twenty years of experience in the information and technology field, including implementation and testing in an open systems and mainframe environment.
  • Experience in configuration and execution of batch systems using Automic/UC4. Strong background in technical system support including analysis and debugging.
  • Experience includes maintaining and supporting enterprise - wide systems in a multi-tier environment with a strong background in batch analysis; planning; management of application processing; customer support; job flow analysis; troubleshooting; implementation and execution of batch processing; incident investigation; problem solving skills in developing acceptable solutions to customer problem; and test case/script development. Systems experience covers multiple functions including financial systems.

PROFESSIONAL EXPERIENCE:

Information Technology Specialist

Confidential, Washington, DC

Responsibilities:

  • Responsible for the Architecture, Design and Implementation of High Availability robust Automic's Automation Engine - SE (UC4) infrastructure. Experience in Installing and configuring Automation Engine, Utilities, Service Manager, Automic Deployment Nodes - Unix/Linus, FTP Agent, Business Objects Agent, Informatica Agent, PeopleSoft Agent, Mainframe Agent, Administrative task setup & configuration.
  • Excellent knowledge on Application Integrations and security setup for roles and responsibilities of users within UC4. Responsible for creating Jobs and define Job properties for Informatica, Business Objects, Web Services, FTP thru UC4, calendars, schedules, dependency and orchestrate workflows Develop requirements, user test cases, job orchestration process and related documents.
  • Setup process / procedures for batch job notifications, alerts and monitoring / escalation. Excellent knowledge of Unix/Linux and Windows operating systems Manage and close issues across the integrated landscape Excellent communication and documentation skills.

Production Control Analyst III / Shift Supervisor

Confidential, Reston, Virginia

Responsibilities:

  • Responsible for all aspects for scheduling, submitting client's request, reviewing and modifying JCL, and maintaining the production job streams and libraries.
  • Participated in the planning for new and enhanced applications.
  • Created parallel applications for testing. Performed Program Product Upgrade testing for OPC. Actively maintained and modified the OPC scheduler for the UNITY to CLASS conversions, which resulted in the transfer of over $300 million dollars in assets to Sallie Mae’s CLASS system.
  • Supported the Software QA and Programmer Development teams through the change process and provide a clear understanding of how new and old programming changes affect the critical path during the nightly batch cycle.
  • Participated in the Change Management meetings, which covered all IT environmental changes and their potential impact to one another. Implementing and developing training documentation for cross training within the data center.
  • Planned and provided support for the biannual Disaster Recovery exercises.

Computer Operator I to Shift Supervisor

Confidential, Herndon, Virginia

Responsibilities:

  • Performed mainframe analytical, diagnostic and incident resolution processes for IBM System/390 computer equipment and peripherals to guarantee the proper functioning of hardware and system software. Performed nightly backups for the Client Servers, Tandem, AS/400 and Production Control. Established goals and objectives, enhance policies and procedures, recruited and trained staff. Generated successful.
  • Developed and implemented monitoring methods, operation standard procedures, daily operation log, and procedures including project reports to ensure efficient use for data center. With extensive knowledge of the OS/390 operation procedures, systems software, production flow, operational standards and documentation, and security procedures, I have trained and counsel employees on Mainframe and Helpdesk techniques and end users on applications. Monitor employee productivity and develop recommendations for improvement; Performed day to day job functions in a qualitative manner while at the same time worked to complete integration objectives supportive of the corporation

Data Processing Associate

Confidential, Oakton, Virginia

Responsibilities:

  • Operated, monitored and controlled interactive IBM System/390 computer equipment and peripherals Management of AT&T File Transfer System (AFT)
  • Operated channel attached printers, inserters and magnetic cartridge and reel tape drives through interpretation of computer generated messages
  • Maintain tape Library integrity using TMS or RMM.
  • Performed administration activities in support of AT&T 3B2 servers System 5 UNIX

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