Team Leader / Senior Software Engineer Resume
Sacramento, CA
SUMMARY:
- 12 Years of Mainframe Application Design, Development, Maintenance and Support with PL/1, COBOL, JCL, CICS, IMS DB, DB2, and VSAM
- Proficient in end - to-end development of software products from requirement analysis to system study, designing, testing, de-bugging, documentation and implementation
- Distinction of working with global teams in an onsite-offshore delivery model
- Strong analytical, problem solving & organizational abilities
- Implementing project plans within deadlines
- Defining best practices for project support and documentation
- Understanding the technical & functional specifications
- Provide post-implementation, enhancement and maintenance support to client for application
- Resolving all the concerned issues upon getting approval from concerned authorities
- Aware of the processes needed to be followed in a CMM level 5 company. Aware of the process to be followed in any project life cycle
- Superior proficiency with mainframe application built with JCL, PL/I, COBOL, VSAM and IMSDB.
- Extending high-end technical support on Mainframe server and ensuring high customer satisfaction levels through prompt redressal of their problems
- Analyzing and fixing defects with in short time.
- Developing technical designs that will meet system objectives and minimize the impact on operations
- Have total responsibility for the creation, migration, and ownership of the schedules, JCL and PROC's in CA 7 and OPC scheduling tools.
- Ability to follow recovery procedures to restart a batch workload that was interrupted by a system failure
- Provided support for the daily batch production cycle which included JCL changes, restart and recovery procedures and notification of the appropriate application programmer to resolve batch abends
- Preparing Abend Logs, Monitoring Test and Production cycles
- Point of contact to maintain the Web applications used by users for DB2 stored procedures
- Have good Knowledge on Healthcare and Financial Domain
TECHNICAL SKILLS:
Programming Languages: PL/1, Cobol, JCL, SQL, basics of Easytrieve and Rexx
Databases: DB2, IMSDB, VSAM
Scheduling Tools: CA-7, OPC
Tools: & Utilities: TSO/ISPF, SPUFI, QMF, FILE-AID, Endevor, SDSF, File Manager, BTS (Batch terminal simulator), DB2PM (DB2 Performance Monitor), DB2QM (DB2 Query Monitor), IBM Debugger tool, IDCAMS, ICETOOL, IEBGENER and Syncsort.
Other Skills: IBM Datastage, Datawarehouse, Data Model Concepts
Operating Systems: Z/OS, Windows XP/2000/NT, Unix, Linux
Software Lifecycle: Agile methodology, Water Fall
PROFESSIONAL EXPERIENCE:
Confidential, Sacramento, CA
Team Leader / Senior Software Engineer
Responsibilities:
- Handled critical modules that required direct interaction with client and collaboration with multiple internal teams.
- Have analyzed, designed, documented, reviewed, coded, tested and resolved the incident tickets (production issues) on SLA basis.
- Worked in cost saving efforts saving significant amount of dollars by tuning DB2 queries, eliminating redundant processes and jobs, optimizing DASD and TAPE storage by defining correct GDG limits
- Requirement gathering from Business Users and Creation of High level and detailed level flow diagrams for programs.
- Created data mapping documents by looking into the source & target file layouts, data dictionary, file specification documents.
- Have worked on updating of table when there were new forms introduced
- Worked on jobs with connects to Pre-quote application which work on UNIX environment, Created the Labels to transfer the files from Mainframe to UNIX server.
- Proactively analyzed and fixed reoccurring bugs and Performed User Acceptance and Beta testing.
- Created EZTRIEVE programs for comparison and extracting data for faster analysis, handled all JCL and Procedures required for executing programs.
- Have designed update and inquiry on Provider Master Database screen menu, which is very complex screen changes in CA-MMIS system.
- Provided on call support to resolve the issue which could lead to critical issue
- Working as independent and mentoring juniors, thus playing role of developer as well as lead
- Involved in effective and immediate bug fixes for Production job abend analysis using ABENDAID
- Weekly status updates to project team
- Provided daily 24/7 support for applications; isolated technical issues, resolved failures, and followed through with end users/stakeholders to ensure proper resolution.
Environment: COBOL, IBM Mainframe, JCL, VSAM, CICS, DB2, SharePoint, Endeavor, File Manager, IBM Debugger tool, FTP, SFTP, Easytrieve and UNIX Shell Scripts.
Confidential, Armonk, NY
Technical Team Leader/ System Engineer
Responsibilities:
- Involved in full project life cycle involving Requirement Analysis, Design, Coding, Testing and Implementation phases
- Lead the work activities on Local Canada system and Work with the team closely to close the IUR's before target date.
- Coordinate with the all team fulfill the requirement on Canada systems (Build team, Task 42 team and Change management team)
- Monitor the Year end canada batch closely to make sure met SLA’s and if any changes made in the production regions
- Make sure to Confidential end all kind of meetings and share the information to all team members, and doing the documentation on all kind of work which i am did for future reference
- Deliver new and complex high quality solutions to clients in response to business requirements
- Responsible for planning, tracking and assign the mails to team members
- Responsible for effective communication to the users and customers.
- Key projects handled so far include Release 9.1 to 9.4, Germany Conversion and Local Canada new package releases.
- Used QMF for executing Sql Queries and doing the SPUFIs, with using the DB2PM (DB2 Performance Monitor) tune the Sql Queries.
- Giving KT (Knowledge Transition) to newer team members
- Received appreciation from Client for timely delivery of fixes
- Working as independent and mentoring juniors, thus playing role of developer as well as lead
- Weekly status updates to project team
- Provided Application Support for the changes implemented
Environment: PL/I, COBOL, IBM Mainframe, JCL, CICS, DB2, Endeavor, BTS (Batch terminal simulator), DB2PM (DB2 Performance Monitor), DB2QM (DB2 Query Monitor)
Confidential
Software Engineer /PL/1 Developer
Responsibilities:
- Prepare detail design, unit test plan for the new PL/1 programs, JCLs, FTP processes
- Provided on call support to resolve the issue which could lead to critical issue
- Create JCL ‘PROCs’ (cataloged procedures)
- Created JCL, PROCS, and Control Cards in Test environment
- Create Documentation and run instructions
- Monitor and ABEND resolution of MVS OPC batch processing
- Handled critical abends that required direct interaction with client and collaboration with multiple internal teams
- Daily status updates to project team
- Responsible to guide new team members and resolve the production problems in time and Provide the guides to user’s in function way and provide the production support and year end support.
- Translate formal requirements in to technical design documents, establish specific solutions
- Deliver new and complex high quality solutions to clients in response to business requirements
- Responsible for planning, tracking and assign the mails to team members
- Responsible for effective communication to the users and customers.
- Key projects handled so far include ZUMA W2, SLS, CEMA W2 and PTF 5
- Communicate activities/progress to Team leads, project managers, business development, Business analysts.
- Worked on scheduling jobs using OPC, monitored the batch cycles as per the schedule
- Updated the log with the new abends and information so that the next occurrence can be resolved easily
- Involved in analysis, design, coding and testing of automation of HCA project
- To provide on call support
- Identifying the defects in the developed applications and resolving them within the SLAs
- To analyze the production abends and fix the same
- Worked on various Change requests (Enhancements)
- Design, Coding and testing of the Diseases product project
- Testing of HEALTH batch modules
- Participate in cross-functional meetings to get relevant information of the work
- Developed test scenarios, test strategy for different conditions using the Test Plan and Business
Environment: PLI, JCL, OPC, IMS DB, DB2, Endeavor, SQL, BTS (Batch terminal simulator), DB2PM (DB2 Performance Monitor), DB2QM (DB2 Query Monitor)
Confidential
Software Engineer
Responsibilities:
- Manually validate the credit card statements (CITI) from spread sheet to TSYS systems.
- Coordinate and communicate with Onsite coordinator about the defects
- Develop the new code for automation of statement Validation is to validate whole set of statements for each cycle day and to find the out exceptions in account wise
- Confidential end the Status meeting with onsite coordinator and discuss the status of project and future actions.
- Upon project completion, document the learning and best practices
Environment: SAS, JCL, MVS, OS/390 and TSYS systems
