SUMMARY:

• Outstanding leadership qualifications in multinational Product Quality, Reliability, Supplier Quality, Management, Engineering and Manufacturing; acquired through formal education, specialized training; 15 years of practical applications in Telecom, Wireless, Consumer/Aerospace industry. Specialties: NPI, NPD, QMS, SPC, APQP, Strategic Quality & Reliability leadership
• Managed small & large teams with focus on efficiency, cost & schedules in electronics high volume manufacturing environments
• Promoted growth through functional matrix organization, achieving goals ahead of schedules, on target and within tight budget
• Saved in triple digits in $Millions in field returns rate, a reduction of 30% in cost of returns, a direct impact on bottom line
• Strong global supplier quality management, contract management skills with balanced Engineering, Operations, P&L experience
• Reduced manufacturing cost by 40% by improving quality and reliability of components and streamlining supplier processes
• Managed, maintained and controlled budget for a test lab, Manufacturing, Reliability Engineering and Components Engineering
• Excellent influencing & communication skills. Well - traveled. Familiar with Asian & South American cultures & business models

PROFESSIONAL EXPERIENCE:

Confidential, Plantation, FL

Principal Reliability Engineer

Responsibilities:

• Created & implemented new reliability test cases, test plans and processes based on product requirements document (PRD), Customer use case scenarios, warranty and product life time calculations, using statistical analysis tools, such as Weibull analysis, JMP and Reliasoft software
• Managed, scheduled and directed reliability lab team on purchase of new equipment, testing, execution, logging of defects in JIRA, analysis and reporting in JAMA, and charts and status in Tableau tools
• Directed lab team in devising automated tests and fixtures using Zaber technologies controls, Lab View and Python software for automation. Conducted reliability tests while product is operational, verified by pre and post reliability test software
• Reviewed reliability results from every build, initiated build to build progress reports, shared with cross-functional teams, engineering and to upper management, compared build progress to goals and KPIs, attended design reviews, milestone reliability validation reviews and weekly team meetings

Confidential, San Mateo, CA

Manager

Responsibilities:

• Developed & deployed a new reliability process that helped identify product design & weaknesses early in the development cycle
• Initiated development of a reliability software that automated real time reliability test reporting from anywhere in the world
• Implemented QMS, Voice of Customer, QFD, DFMEA, PPAP, PQP. Lead projects from concept to development to sustaining
• Attended supplier selection reviews for critical to quality CTQ components, quality business reviews and quarterly supplier audits

Confidential, San Diego, CA

Senior Manager

Responsibilities:

• Managed North America customers and carrier issues relating to pre/post launch hardware Quality, Reliability and field failures
• Designed an innovative reliability testing procedure that has resulted in product quality return rate reduction of 25% to date
• Developed a prelaunch hardware design testing process that detects early design issues during the development process
• Managed the implementation of a new reliability process with a team of two, with an aggressive schedule and a tight budget
• Attended carrier requirements meetings such as Confidential & Confidential ’s 10776, 13340 reviews, LE, FE, Technical Approval time line and Road Maps; Supplier Quality requirements and DFS (Design for Serviceability and repair/care)
• Worked closely with TAM, R&D, production teams on Quality and prelaunch NPI hardware Reliability corrective actions (CAPA), ECR/ECO, QMS, and held review meetings with the customers

Confidential, Redmond, WA

Manager

Responsibilities:

• Formed device Integrity & reliability test team (DI&RT) within the Confidential & Confidential advanced device technology organization
• Conceived, designed and implemented Reliability Accelerated Stress Screening (RASS) requirements and DI&RT test process
• Projected triple digit annual savings in $Millions as a result of 30% reduction in returns rate. Improved reliability Confidential post launch
• Managed reliability risks, chaired reliability approval reviews on various suppliers of mobile devices.
• Received SVP Excellence Award & an invitation for a luncheon with Confidential & Confidential top executives for recognition of team innovation
• Audited various Asian & South American supplier/manufacturing sites.

Confidential, San Diego, CA

Program Component Supplier Quality Engineer

Responsibilities:

• Managed supplier quality for 6 programs Confidential various international manufacturing sites.
• Held component quality, supplier selection, reliability design reviews, coordinated actions for suppliers with a design team of six
• Trained for ROHS, PPAP, APQP, SPC, 8D, D OE, DFMEA, FTA, TQM, ISO-9000 Certified Lead auditor, Six Sigma Green Belt

Confidential, San Diego, CA

Sr. Reliability Engineer

Responsibilities:

• Lead a team of three, managed regulatory and safety tests. Developed procedures for HALT, DFR / DFX and DFMEA

Confidential, Irvine, CA

Sr. Lead Reliability Engineer

Responsibilities:

• Formed a team of 15, three Engineers & 12 technicians in three shifts, running activities for ten product lines with 600K budget
• Developed, designed & performed HALT, POS & HASS. Managed reliability analysis, MTBF, MTTF, FMEA using RELEX