Senior Testing Analyst Resume
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Washington, DC
SUMMARY:
- Highly accomplished software QA analyst with 16 years’ experience leading high - caliber quality testing, engineering, and assurance across the entire software testing life cycle (STLC). Outstanding business, systems, and data analysis acumen, demonstrating expertise in requirements decomposition.
- Adept in system, integration, regression, functional, white / black box, and front- / back-end testing; leverage best-practice defect management methodologies to manage bugs and validate fixes. Deliver high-caliber training and mentoring to junior QA analysts.
HIGHLIGHTS OF EXPERTISE:
- Test Strategies & Plans
- Scenarios, Cases & Data
- Test Lab Architecture
- Infrastructure Administration
- Database Design & Admin
- Defect Management
- Bug Fix Validation
- Developer Collaboration
- Test Result Reporting
- Troubleshooting / Resolution
- Test Process Automation
- Multi-Tier Applications
- Test Lab Documentation
- End-User Training
- Production System Support
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Senior Testing Analyst
Responsibilities:
- Engaged in support of FAA contract for HIRMT—a modified ETQ COTS application—performing project-level user acceptance testing (UAT) quality assurance (QA) procedure design and setup.
- Created and maintained project’s QA Test Plan.
- Authored, managed, and executed user story test case matrix supporting regression, functional, and UAT testing processes; developed test cases for every sprint.
- Established testing process reporting framework and forms for stakeholder communications.
- Worked in multiple environments, including DEV, Test, UAT, Training, and Production; executed full regression testing suite within UAT, Training, and Production environments.
- Developed test case result and bug / defect tracking tools; presented results weekly to project team and stakeholders.
- Leveraged JIRA for any array of tasks: created or utilized filters, test cases, and business user stories, as well as reported bugs.
- Provided UAT authorization for each sprint, verifying stability of new code and environment.
- Contributed to monthly interactive user meetings.
- Played instrumental role in optimizing user experience (UX), developing and documenting UX improvement recommendations.
Confidential, Beltsville, Maryland
Software Quality Assurance (QA) Analyst
Responsibilities:
- Performed testing for the full application suite—using the same code base—including Public Relations (PR), Government Relations (GR) / PAC Compliance, Online Press Release Distribution Service (PRWeb), Email Marketing (iContact Pro), Help a Reporter Out (HARO), Customer Relationship Management (CRM), and Vocus Marketing Suite / Social Media Application (VMS).
- Following acquisition of Vocus, spearheaded software development life cycle (SDLC) transition from Waterfall to Scrum framework, leveraging expertise as Certified Scrum Developer (PSD) and Scrum Master (PSM).
- Test Lab: Held responsibility for testing lab infrastructure architecture, build, and management efforts within Vocus, working in close collaboration with Site Operations team:
- Installed, configured, and administered servers; implemented software updates; and synced lab with production environment.
- Created and restored databases.
- Developed and maintained testing lab architecture documentation.
- Assisted with testing lab backup, archival, and validation processes.
- Modified and maintained News gateway source test samples from original XML or TXT formats for an array of gateways, including AAP, ANP, BCC, Burrell News Alert, Burrell’s Typhoon, Catchpole, Clipit, Critical Mention, Cyber Alert, Data Hub, Durrants, Ebiquity, Ewatch, Factiva.com, Factiva FTP, Generic FTP, Generic XML, Global, Google, Insight, Kantar, Lexis Email, Lexis Nexis, Media Watch, News Edge, Precise, Press Index, Profnet, Shadow TV, TVeyes, and VMS.
- Performed ongoing manual software testing and produced automated testing solutions via Selenium / Java.
- Led quarterly compliance auditing efforts across large data sets.
- Served on diverse Scrum Teams responsible for software packaging, features, administration, data exchange, regulatory compliance, and “Help Out a Reporter” (HARO) programs.
- Core Technologies: SQL Server Management Studio, JIRA, Confluence, Zephyr, Selenium, Java, Fogbugz, Firebug, Raygun, Jing, Postman, Git, IntelliJ, Visual Studio, Stash, XML, HTML, Thunderbird
