SUMMARY:

• Over 9 years of professional IT experience with the emphasis on Quality Assurance, Testing, support activities and leading teams.
• Performed integration testing, black box testing, functional testing, system testing, end - to-end testing, sanity testing, regression testing, user acceptance testing (UAT), load testing, performance testing, usability testing.
• Expertise in automation testing using Unified Functional Test (UFT)/ Quick Test Professional (QTP)
• HPE Unified Functional Testing 12.x software certified tester
• Experience in e-commerce Testing
• Experience in Mobile Testing using IOS and Android devices.
• Experienced in developing and executing Hybrid and Data Driven Automation Framework using VBScript in QTP
• Experience in backend testing using SQL queries with TOAD and MS SQL Server Management Studio.
• Expertise in SDLC Methodologies for both waterfall and agile modules from project definition to post-deployment.
• Experience in Manual, Automated and Test Management tools such as Quality Center, JIRA, Bugzilla, Quick Test Professional (QTP), Soap UI, Parasoft SOA Test on applications developed in VB.Net, ASP, UNIX, SQL Server, J2EE, Mainframe, Oracle and Siebel.
• Experience on various industrial domains such as Retail (eCommerce), Telecom, Health Care, Banking, and Service.
• Documented and tracked software issues (bugs, defects, or problems) using Quality Center, JIRA, Bugzilla, and MS Excel.
• Worked on Requirement Traceability Matrix and Test report.
• Estimation of QA effort and schedules.
• Knowledge in Performance Testing using Load Runner
• Worked in formalized and ad-hoc QA process environments.
• Worked with software developers, business analysts and business users.
• Easily adaptable to new technologies and business environments.
• Good Communication & Interpersonal skills.
• Played a key role in implementing various process improvements and quality standards in Quality Center from Quality assurance perspective.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Tester

Responsibilities:

• Gather inputs, provide direction, and make strategic decisions in co-ordination with client Manager
• Closely partner with different groups within IT as well as business customers in order to clearly understand their requirements
• Provide QA effort estimates, maintain test schedules and seek timely escalation
• Identify test scenarios for both UI and REST API testing and write detailed test cases
• Execute test cases for both GUI and API and provide testing results and status
• Establish quality standards for test scripts and documentation including defects
• Work closely with production team during P1 issues to replicate the issues reported
• Manage assigned project individually along with above PROD support tasks
• Educate/communicate with offshore team
• Conduct defect review meetings, follow up on defect fixes, and manage defect life cycle
• Manage regression testing for all application updates and launches
• Co-ordinate across different teams to perform end to end testing
• Perform detailed promotions and discount testing using for ATG webstore
• Perform mobile testing and ensure that application is responsive in all in scope mobile devices (iPhones, iPad, Samsung devices) and browsers
• Provide timely defect and test status reports to project management and development team
• Follow agile methodologies and participated in scrum meeting
• Communicate effectively across different teams

Environment: Oracle ITG Commerce, Oracle, Jira v1001.0.0-SNAPSHOT, Postman

Confidential

QA Lead

Responsibilities:

• Translate Business priorities and risks in QA Test Strategy and test Plan
• Ensure that products, applications, and systems are in compliance with established quality standards, and meet the Business requirements
• Provide QA effort estimates, maintain test schedules and seek timely escalation
• Work closely with business and project management team to deliver quality launches
• Lead both manual and automation qa teams, assign work to team members and track the progress
• Establish quality standards for test scripts and documentation including defects
• Guide team members throughout the testing process
• Develop detailed test cases encompassing all possible product requirements
• Establish UFT testing framework
• Conduct defect review meetings, follow up on defect fixes, and manage defect life cycle
• Manage regression testing for all application updates and launches
• Co-ordinate across different teams to perform end to end testing
• Ensure that the Quality Center is effectively harnessed for test management activities
• Create, maintain and manage testing
• Perform detailed promotions and discount testing using IBM Management Center
• Perform mobile testing and ensure that application is responsive in all in scope mobile devices (iPhones, iPad, Samsung devices) and browsers
• Assist the QA Performance Testing team with test validation activities pertaining to the application
• Production support testing during crucial go live time
• Provide timely defect and test status reports to project management and development team
• Ensure that all documentation accurately reflects the current status of changes and outstanding issues to reflect most current application features and functions
• Followed agile methodologies and participated in scrum meeting
• Communicate effectively across different teams

Environment: IBM WebSphere Commerce, MS SQL Server, HP ALM 11.52, Jira v6.3, UFT 12.02, Load Runner 12

Confidential

Senior QA Tester

Responsibilities:

• Analyzed Equipment Rental Business Requirements and their existing Siebel implementation
• Estimated of QA effort and schedules and Prepared Test plan, Test Scenarios, Test cases and Traceability Matrix.
• Created regression test suite for Siebel Upgrade from v7.7 to v8.1
• Executed test scripts to ensure quality product delivery
• Used SQL queries to test data in backend using TOAD
• Managed Defect Life Cycle to effectively communicate testing results using JIRA
• Developed and presented Test Execution status and Defect Status in front of projects managers and IT director.
• Analyzed areas to be impacted by Change Request, estimate test efforts for CR and update test efforts
• Created test cases for Siebel Mobile implementation and performed mobile testing on Apple devices
• Interacted with end users to constantly improve application
• Created and updated Business Requirement document based on meetings with users and developers
• Involved in Technical Requirement document review created by development team
• Performed User Acceptance testing (UAT) and Provided testing Sign-Off for software applications
• Worked in parallel with development for meeting stringent project timelines
• Deployed migration scripts in QA environments
• Created user guides and videos using BSR Recorder for changes made in application and update accordingly
• Performed Smoke Testing and Regression Testing
• Use of “harvest” for proper version control of project documents
• Interacted with IT director and other stakeholders to provide testing progress and issues

Environment: Siebel CRM Application V8.1, Platform - UNIX, AS400, Database - Oracle 10g, JIRA 5.2

Confidential

QA Tester

Responsibilities:

• Reviewed project requirements using business requirement documents, functional specifications, and Use Case documents in different QA assignments
• Analyzed business requirement with offshore team and onsite team lead
• Prepared and continuously maintained query document regarding understanding of complex business functionalities and project implementations
• Prepared Test plan, Test Scenarios, and Test cases
• Prepared and maintained Requirement traceability matrix.
• Implemented Modular Test Approach in two different assignments
• Trained team members to create reusable test cases for Modular Test Approach.
• Identified Test Data for both positive and negative testing
• Executed manual test cases in quality center
• Prepared and developed Web Service test cases.
• Prepared Web service Data seeding suite
• Executed automated web service/API test cases and analyzed result using Para soft- SOA test tool and SOAP UI in two different projects
• Identified the Manual and Automation Regression Suite
• Preparation of automation scripts using Quick Test Professional
• Implemented data-driven Automation Framework
• Peer reviewed scripts to verify adherence to framework standards
• Executed automated scripts and provided execution report to testing team lead
• Performed backend testing using SQL queries
• Worked on performance test design
• Reviewed the business requirements for Non-functional specifications of the application
• Responsible for Scripts implementation, execution and analysis reports using LoadRunner 9.0
• Documented all defects and issues using Quality Center, Bugzilla and communicated with the development team on periodic basis
• Followed defect template to maintain consistency
• Conducted defect status meetings with other teams-Developers, QA, implementation
• Retested defects and followed defect management life cycle
• Worked closely with Business Analysts and Developers to isolate and troubleshoot defects and monitored until resolved
• Reviewed change request and updated test efforts accordingly
• Involved OBIE reporting test
• Presented Test efforts and execution status to key project stakeholders
• Used Microsoft Visual Studio Team System for presentation

Environment: Quality Center V10.0, Bugzilla, SOATest, SOAP UI, LoadRunner 9.0, Siebel Application V8.1, Oracle 11g, COINS Mainframe Application, DB Visualizer, ASP .Net and J2EE

Confidential

Technical Writer

Responsibilities:

• Responsible for System requirement analysis and understanding business flow of online stock exchange application.
• Analyze the software implementation to have more understanding of business process before documenting
• Write technical help document for all system users.
• Interact with business analysts and developers
• Efficiently communicate with the client to insure quality delivery.
• Responsible for product functional analysis.
• Identify commonly used software scenarios
• Write detailed instructions about how to use different software functionality
• Write technical help document.
• Efficiently communicate with the client to insure quality delivery.