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Quality Assurance Analyst Resume

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Huber Heights, OH

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OBJECTIVE

A leadership position in Quality Assurance in the Telecom Industry where my proven record for identifying critical problems and completing testing activities in a record time will be valued.

SUMMARY OF QUALIFICATIONS

  • Over 12 years experience in quality assurance testing
  • Excellent test planning and execution skills
  • Reliable and dependable
  • Ability to prioritize and complete multiple tasks
  • Knowledge of Mercury Win Runner and Silk Performer test tools

ACCOMPLISHMENTS

  • Handpicked to attend Ensemble product training at company headquarters in Israel; then, asked to train home office associates in its use
  • Chosen for special assignments to support key customers that included Canada Bell and User Acceptance Testing
  • Earned special thank you from the FALCONS Project Developer and the NLIS Project’s Quality Assurance Manager for zero errors and a job well done
  • Identified all critical problems and the applications ran with zero defects for users
  • Received the Outstanding Performance Award for supporting Strategic Marketing Acquisition Systems for Project WINBACK
  • Earned a formal congratulatory letter from the Contact History Project developer for zero defects and completing all activities in record time

TECHNICAL SKILLS

Hardware / Equipment:

UNIX Solaris V4.0;IBM Mainframe 3090 & AS/400; HP Sun Solaris; HP UNIX AIX; Legacy; Ampy and Smart meter card readers

Software Tools:

Mercury Test Director & Win Runner; Silk Performer 8.0; PVCS Tracker; ISPF; IOF; TSO, VSAM, Plan View 9.0

Languages:

Java & .Net

Operating Systems:

Wintel Platforms; MVS; MS DOS

Editors:

File Aid & TOAD;VI Editor, Web Billing Tool, SEISINT Billing and Integration, Endeavor

Databases:

DB2, Oracle & Informix

WORK HISTORY

2009 Confidential, Huber Heights, OH
Contractor for the following short term Information Technology modernization projects, as a Quality Assurance Analyst, from 2004 to 2007.

Confidential, Phoenix, AZ

  • Performed data mining efforts for the Phoenix Test Team for Ampy and Smart meter card readers
  • Revised and manually ran test plans for the Plan View project

Confidential,Miamisburg, OH

  • Used Silk automation to execute automation test scripts for SEISINT Billing and Integration
  • Verified SEISINT bill records using Web Billing Tool

Confidential,, Columbus, OH

  • Configured a Windows NT operational system for testing standard-based and diebold ATM’s

Confidential,Columbus, OH

  • Created a functional test plan to uncover fraudulent transactions on the Legacy project

2000 to 2004 Confidential, Champaign, IL

  • Key tester for production support changes on the Ensemble project.
  • Selected to train test team the Ensemble CSM & Inventory applications.

1998 to 1999 Confidential, Columbus, OH

  • Lead a small test group on the Y2K project

1995 to 1998 Confidential, Colorado Springs, CO

  • Tester for the Traffic 2000, SAMS, Winback, NLIS, Contact History & Falcon projects

1994 to 1995 Confidential, Colorado Springs, CO

1991 to 1992 Confidential, Cincinnati, OH

1990 to 1991 Confidential, Fairborn, OH

1985 to 1990 Confidential,Wright Patterson Air Force Base, OH

EDUCATION

Bachelor of Science, Computer Science

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