OBJECTIVE:

To pursue a challenging and rewarding career in the field of Software Delivery and Testing, where I can contribute my best and excel in this field by experience and core competencies. With superior soft skills in communication and teamwork, I will deliver and exceed the team and organisational goals and objectives in a consistent and timely manner.

SUMMARY:

• A logical and analytical thinker with 7.8 years’ experience in Requirement and Solution Analysis and various testing methodologies (manual and automation) working on Telecom BSS product line.
• Preparing Test Plans, Test Cases (used for module, integration and system testing), Test environment/Test Data preparation and executing and reporting them in various testing tools to ensure the stability of the application.
• Converting the user stories/use cases/business and technical requirements into test requirements for Systems, System Integration, User Acceptance and Regression Testing.
• Extensive experience in functional and non - functional testing including smoke, sanity, system, integration, regression and user-acceptance testing.
• 2+ years of experience in Developing scripts using bash and performing regression test scenarios using Automation tools like UTS .
• Extensive experience in carrying out UAT testing with client’s business team and acquiring UAT signoff.
• Updating Defects and Capture Requirement in HPQC/ALM, CLM and Bugzilla.
• Extensive experience in databases including SQL queries for selecting, updating and inserting data. Hands on experience in tools like SQL Developer, Toad.
• A proactive trouble-shooter and can rapidly identify problems, formulate tactical plans, initiate change and implement effective programs in a challenging environment.
• Experience in testing large scale commercial and complex telecom charging software and integrating it over various interfaces following Agile and Waterfall methodologies.
• Proficient in migrating business config across various environment.
• Experience in web services testing using Soap UI and ability to read and understand HTML codes along with testing large scale complex and commercial telecom charging applications.

PROFESSIONAL EXPERIENCE:

Test Analyst/ Integration Engineer

Confidential

Responsibilities:

• Consultant for solution analysis and provide most optimized and cost effective solution to suit client business.
• Requirement gathering from telecom clients and providing them customized solutions based on Ericsson Portfolio.
• Installation and customization of Ericsson Multi Mediation on Client environment on Linux and Solaris systems and integrating it with various 3rd party upstream and down streams.
• Preparing Test Plans, Test Cases (used for module, integration and system testing), Test environment/Test Data preparation and executing and reporting them in various testing tools to ensure the stability of the application.
• Work with client’s business team and stakeholders to carry out acceptance testing, obtain UAT signoff and then finally handover the system to client after proper documentation.
• Develop automated scripts using UNIX shell script which slashed one of the client’s operations cost several times and also helped them in saving cost in product customizations.
• Hardware and product customization to Optus Australia (which helped them increase their subscriber base to around 40%).
• Conducting workshops with client’s operations team to give them an understanding of Ericsson products and how the system’s core functionality work.
• Develop customised SQL query for customized reporting by extracting data directly from database tables.

Senior Test Analyst / Senior Subject Matter Expert

Confidential

Responsibilities:

• Deployment to Telenor Denmark, Alborg onsite for dedicated product support and client handling on behalf of Amdocs.
• Responsible for testing product defects which required product level fixes as part of third level support
• Responsible in preparation of test cases, installing test environment, preparing test data and executing them whenever there is a new defect raised in product and hot fix is given.
• Simulated various call charging scenarios using manual and automation scripts to test Amdocs charging product.
• Responsible in coordination with the development team for timely fixing the defects and maintaining the defect status using various testing tools like ALM, Bugzilla .
• Responsible in performing functional and non-functional testing of customer adaptations or product customizations.
• Development of various test scenarios in Amdocs automation tool (UTS) using shell scripts to perform regression testing across various product versions.
• Write SQL/PLSQL queries for generating test data and analysing database entries.
• Provide enhancements after study and analysis of design documents related to the internal functionality of Amdocs Charging System.
• Prepare test cases and test data for testing a new Change request.
• Create dummy customers/accounts/subscribers for testing purposes using Soap UI for testing purpose. Good knowledge in Weblogic testing.

Technical Associate / Test Analyst

Confidential

Responsibilities:

• Provide consultation and advice in hardware or software upgrade or Change request in case the new change is unable to cater the incoming transactions for call traffic.
• Analyse Design Docs, identify major functional requirements and prepare test case/test data to test them thoroughly.
• Installing development patch and configuring test environment as per MOP provided by the developer and executing the test data prepared and reporting in various tools in case a bug is found.
• Carrying out sanity and regression tests to check the integrity of the system after new changes.
• Responsible for integrating Mediation node with other BSS nodes and carrying out the IVVT and Integration test activities.
• Carrying out non-functional and load testing to verify the new code changes don’t break the existing performance.
• Coordinating with the development and IVVT teams in carrying out test activities and also maintaining the status of the bugs using various tools.