SUMMARY:

• 18+ years’ experience as IS/IT professional with strong background in Project Mgmt., SQA Testing and Mgmt. of Test teams, Requirements Gathering & Assessment and Mgmt. of Requirements, Technical Support and Network Mgmt. 12+ years’ experience with CMMI (Capability Maturity Model Integration) and taught CMM classes.

TECHNICAL SKILLS:

Hardware/Software: SUN, HPUX, SOLARIS, ORACLE, SQA TEAM TEST, SQA ROBOT, CLEARCASE, PVCS, LOADRUNNER, WINRUNNER, MICROSOFT PROJECT,RATIONAL UNIFIED PROCESS, SILK, HARVEST, WEB SERVER, POWER BUILDER, DOCUMENTUM 4I, DHCP, MS ODBC, RATIONAL SUITE TESTSTUDIO, SIX SIGMA,TIBCO, BUSINESS WORKS, SERVICE - ORIENTED ARCHITECTURE, .NET, CMMI, .NETFRAMEWORK, APACHE / TOMCAT, ISS

Languages: C, C++, DCL, SQL, ADA, REXX, XML, FLASH, UML, JAVA, J2EE, HTML, PERL, TCL, C#, VB

PROFESSIONAL EXPERIENCE:

Confidential,Salt Lake City, UT

Program Test Manager

Responsibilities:

• Accountable for delivering the Integration capabilities that drive business results on one or more large size, moderate to high complex IT projects from initialization through project close
• Create detailed project plans for approved integration projects
• Developed/Implemented test scripts for security testing in reference to POS testing
• Manage business and technical risks / Issues for the integration areas
• Prepare and manage the project testing schedule and quality of deliverables
• Determine testing scope, prepare test design, planning activities and tasks
• Manage defects in test environment and perform root cause analysis when required
• Asses risk to schedule, cost or quality on project and testing engagement
• Trace requirements through Test Scripts and results
• Provide an auditable record of test activities

Environment: JAVA, J2EE, PL/SQL, XML, Agile, Business Analyst, WEB Portal, Data Warehouse Confidential Rational Suite of Tools, DB2 and Oracle

Confidential,Glenn Allen, VA

Program Test Manager

Responsibilities:

• Serve as a hands-on technical test manager with development staff and business groups
• Monitoring QA team involved in Financial and Reinsurance environment
• Developed testing approaches, strategies, plan for monthly and quarterly releases
• Determine testing scope, prepare test design, planning activities and tasks
• Prepare and manage the project testing schedule and quality of deliverables
• Manage defects in test environment and perform root cause analysis when required
• Asses risk to schedule, cost or quality on project and testing engagement
• Trace requirements through Test Scripts and results
• Provide an auditable record of test activities

Environment: JAVA, J2EE, PL/SQL, XML, Agile, Business Analyst, WEB Portal, Data Warehouse HP( Mercury) Suite (QC, QTP..), and Oracle

Confidential,Richmond, VA

Sr Program/Project Test QA Manager

Responsibilities:

• Serve as a hands-on technical test manager with development staff and business groups
• Oversee multiple test projects across all phases of development
• Developed status report, cost estimates, and resource plans
• Supported development and quality assurance to ensure optimal progress and product stability for end users
• Collaborated with development and quality assurance to plan project sprints
• Coordinate and communicate with EDM project managers and staff to coordinate testing work tasks and resourcing
• Define test objectives, design test plans and test cases for assigned projects
• Define and measure testing progress with metrics
• Made vital decisions and drive decision-making across projects
• Conduct Triage Meetings across various parties from ITD staff to vendors and business partners. Report progress to Project Manager
• Continuously improve speed, quality and ease of testing
• Provide an auditable record of test activities

Environment: JAVA, J2EE, PL/SQL, JUNIT, Windows 7, XML, WEB Portal, CLOUDS and Oracle

Confidential,Raleigh, NC

Project Test Manager SIT/UAT

Responsibilities:

• Lead and managed 20 to 30 managers/testers
• Define the strategic direction for testing SIT and UAT projects
• Acted as UAT Manager for Confidential X86 Bohemia project
• Ensure the quality of the product was aligned with SOW
• Review test estimates/schedules for completeness and accuracy

Environment: JAVA, J2EE, Agile, Windows 7 and HPQC

Confidential,Kansas City, Kansas

Program/Project Test Manager

Responsibilities:

• Lead and managed seven to eight testers
• Define the strategic direction for testing on Fraud Data and Voice projects
• Acted as Defect Manager for Service Trender project
• Ensure projects are completed on time and own responsibility for the quality of the product
• Effectively define and utilize metrics and reports to manage test efforts
• Automation tools used were QTP and Selenium
• Review test estimates/schedules for completeness and accuracy and work with Project Management to align expectations on schedules and effort

Environment: JAVA, J2EE, PL/SQL, Agile, Aginity, Windows 7, Lotus Notes Test Cases, Amdocs, ETL, Selenium, QTP and Bug Tracker Database

Confidential,Chicago, IL

System Integration Test Manager

Responsibilities:

• Participated and ran defect call meeting
• Participant in daily team calls, attend customer facing calls and client meeting when required
• Provide weekly status update on test management to project manager.
• Automation tools used were QTP and Selenium
• Managed test scripts execution
• Documented test results

Environment: JAVA, J2EE, Agile, WEB Portal, HP( Mercury) Suite (QC, QTP), Selenium and Oracle

Confidential, Ontario, Canada

Sr. Test Consultant

Responsibilities:

• Execute test scripts
• Document test scripts
• Participate in bug fix (were required)
• Participant in daily team calls, attend customer facing calls or meeting if and when required
• Provide weekly status update on test management to the VDI project manager.
• Utilize the project team tools (Notes Team rooms, RPM issue, risks) to control test management events and scope

Environment: JAVA, J2EE, Agile and WEB Portal

Confidential,Richmond, VA

Project Management/Sr. Engagement Manager

Responsibilities:

• Act as a liaison between Confidential leadership and client leadership
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
• Estimate the resources and participants needed to achieve project goals
• Delegate tasks and responsibilities to appropriate personnel
• Developed/Implemented test script for security testing in reference to POS testing
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Ensure QA projects are completed on time and own responsibility for the quality of the product
• Effectively define and utilize metrics and reports to manage QA efforts
• Provide effort estimates for project schedules for QA team
• Review test estimates/schedules for completeness and accuracy and work with Project Management to align expectations on schedules and effort
• Automation tools used were QTP and Selenium
• Team size across Digital QS is from 90 to 110 testers
• Reporting and Managing Risks/Issues across the QS program

Environment: JAVA, J2EE, PL/SQL, Windows XP, XML, Agile, Business Analyst, WEB Portal, HP( Mercury) Suite (QC, QTP..), Selenium, MS Project and Oracle

Confidential,Dallas, TX

Project Manager/ Test Practice/BA

Responsibilities:

• Worked with senior management to put in place an appropriate team structure and test team
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Plan and schedule project timelines and milestones using appropriate tools
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Manage and escalate risks appropriately
• Maintain project documentation and facilitate project meetings
• Defining appropriate test processes, differentiating between types of work as required
• Creating templates for key test artifacts (e.g. Test Reports)
• Creating guidance notes, and instructions/checklists
• Providing training on testing best practice
• T est models and Test Reports
• Ensuring effective processes are followed for test scripting, recording test results, defect triage, management of defect tracking tools

Environment: JAVA, J2EE, PL/SQL, Windows XP, XML, Agile, Business Analyst, WEB Portal, HP( Mercury) Suite (QC, QTP..), MS Project and Oracle

Confidential,Lewisville, TX

Project Manager /Test Architect

Responsibilities:

• Lead Quality Assurance function to support quality system design and implementation for compliance with standards, government regulations, and company standards requirements
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Manage and escalate risks appropriately
• Participate in development and reporting of SQA project metrics
• Communicated to development teams and map concepts to test cases and test scenarios
• Managed a small team of test engineers
• Process used in testing was Scrum and Agile methodology
• Interact with Customer Support, Business Analysts, Development,, Technical Confidential, and management to ensure verification & validation on issues and avoid misinterpretations
• HIPPA Certification

Environment: JAVA, JAVA SEAM, J2EE, PL/SQL, JUNIT, Windows XP, XML, WEB Portal, CLOUDS and MS Project

Confidential,Irving,TX

Project Management/QA Consultant

Responsibilities:

• Overall accountability for quality of our software products and Confidential, including functionality, usability and performance
• Lead our Quality Assurance staff, including direct and indirect responsibility for hiring, training, staff development, appraisals, and retention
• Oversees development and implementation of standards, methods and procedures for testing and evaluating the precision, accuracy and reliability of products using a defect free methodology
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
• Estimate the resources and participants needed to achieve project goals
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Manage and escalate risks appropriately
• Develop and improve quality systems to facilitate business and quality objectives and compliance review; ensure that the organization is alerted to issues in time to resolve potential adverse effects on the customer, company or business
• Support product development and change management documentation through the effective management of documentation systems
• Participate in development and reporting of SQA project metrics
• Managed a team of 8- 10 test engineers
• Process used in testing was agile methodology

Environment: JAVA, J2EE, AJAX, PL/SQL, JUNIT, NT, Windows XP, XML, WEB Portal, AIX, IIS, APACHE / TOMCAT, BADBOY, TESTLOG, FLASH and MS Project

Confidential,Austin, TX

Project Management/QA Consultant

Responsibilities:

• Develop and maintain high level understanding of the Quality Assurance Process
• Meets deadlines of quality deliverables and recommendation of Process Improvements
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Plan and schedule project timelines and milestones using appropriate tools
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Estimate the resources and participants needed to achieve project goals
• Coordinate recruitment with the IT Resource Managers
• Delegate tasks and responsibilities to appropriate personnel
• Effectively communicate project expectations to team members and stakeholders in a timely manner
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Managed a team of 35- 40 test engineers
• QA budget of 18 million dollar but for the SQA project I was responsible for -- 8 million dollar
• Process used in testing was RUP, Scrum, and Agile Methodology
• Define, document, and implement a comprehensive set of formal methods and procedures that support the business and operational requirements

Environment: JAVA, J2EE, EAI, PL/SQL, JUNIT, NT, Windows XP, XML, RUP, UNIX, TIBCO, Business Works, SOA,WEB Portal, AIX, IIS, APACHE / TOMCAT, .NET, NETFRAMEWORK HP(Mercury) Suite, QTP, MS Project and Oracle

Confidential,Pittsburgh, PA

Director, Development QA/Program/Project Management

Responsibilities:

• Manage the day-to-day tactical activities of the Development QA team to ensure that defined objectives are met and operations within the team exceed the expectations of the Director, IT Implementation and the Confidential delivered through this team exceed the expectations of the business.
• Manage personnel within team including hiring, performance evaluations, and termination (when necessary) to ensure appropriate levels of staffing and required skill sets and productivity are maintained within the team.
• Lead, train, mentor team members as required, ensuring that overall team relationships and performance are maximized.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Estimate the resources and participants needed to achieve project goals
• Delegate tasks and responsibilities to appropriate personnel
• Effectively communicate project expectations to team members and stakeholders in a timely manner
• Manage and escalate risks appropriately
• Managed a team of 50 test engineers onshore and 50 -70 test engineers offshore
• Maintain budget of 7 million dollar

Environment: Java, J2EE, EAI, PL/SQL, NT, Windows XP, TOAD, RUP, UNIX, TIBCO, Business Works, SOA, WEB Portal, Rational Suite, QTP, MS Project and Oracle

Confidential, Lewisville, TX

QA Test Lead/ Consultant

Responsibilities:

• Participates in early phases of development projects to provide an end-user and QA perspectives.
• Serves as a technical expert for product qualification and development processes.
• Develops and carries out quality assurance and test plans to ensure that requirements and quality objectives are satisfied.
• Project Planning and Test Planning
• Perform Database and Backend testing
• Evaluates, and reports test results.
• Process used in testing was RUP and Agile Methodology
• Customer Status Reporting and Communication
• Identifies, analyzes, and reports product defects and assists with resolution.
• Verifies that corrective actions meet quality objectives.
• Provides Quality Engineering support to multiple teams within Systems and/or end users groups as necessary.

Environment: Java, PL/SQL, NT, Windows XP, TOAD, PLSQL Developer, UNIX, PeopleSoft, and Oracle

Confidential,Austin, TX

QA Test Lead/ Consultant

Responsibilities:

• Serves as a technical expert for product qualification and development processes.
• Evaluates product specifications for testability.
• Agile environment, training, mentoring, development and quality assurance
• Evaluates, and reports test results.
• Developed test scripts security testing
• Process used in testing was RUP and agile methodology
• Identifies, analyzes, and reports product defects and assists with resolution.
• Verifies that corrective actions meet quality objectives.
• Requirement validation and map process elements to technical solutions

Environment: Java, PL/SQL, NT, Windows XP, TOAD, Rational Suite Tools, (TestManager, ClearCase, ClearQuest), Unix and Oracle

Confidential,Dallas, TX

QA Manager/ Consultant

Responsibilities:

• Helped in the execution with testing scenarios and test scripts
• Documented all test results in logs and reports
• Verified and validated resolutions to problems
• Testing and Test Planning
• Process used in testing was agile methodology
• Reported software problems and verifying fixes
• Presented, as required, regular status reports of progress and issues against the project schedule
• Determined validity of final system with respect to user needs and requirements.

Environment: Java, PL/SQL, NT, Windows XP, TOAD, NT Navigator, RMI (Remote Method Invokation Utility), TestDirector and Oracle

Confidential,Dallas,TX

Test Manager

Responsibilities:

• Designed and developed test scripts/procedures for performance testing helping in identify issues
• Performed risk analysis, as needed, along with proposed mitigation strategies
• Process used in testing was agile methodology
• Ensured all inadequacies in product, process and/or standards are brought to management’s attention providing input and making recommendations where product usability and problem areas can be improved
• Identified, analyzed and documented all programming errors and operational characteristics that are inconsistent with stated requirements and design specification goals for the given program, application or set of applications
• Coordinated multiple test team members in a virtual teaming environment
• Developed test scripts for POS testing
• Determined validity of system with respect to user needs and requirements
• Provided, as required, the distribution of technical status, information and documentation to the test team
• Presented, as required, regular status reports of progress and issues against the project schedule

Environment: Java, PL/SQL, NT, Windows XP and TOAD

Confidential,San Jose, CA

Software Quality Assurance Testing and Requirements Director

Responsibilities:

• Product deliverable commitments, and project scheduling and management.
• Development SQA (software Quality Assurance) strategy, schedules, and resource plans
• Establish quality metrics for measuring product quality and release readiness.
• Managed a team of 15 engineers
• Process used in testing was Agile methodology
• Responsible for producing business process flows, software requirements and specifications.
• Designed, documented, implemented and maintained new business process.
• Established and tracking relevant software engineering processes with functional groups (Software Development, Software Configuration Management, Project Management, and System Engineering)
• Agile environment, training, mentoring, development and quality assurance
• Developed an in-depth, detailed understanding of product architecture and processes in order to provide direction for effective SEI/CMM Level III and Level IV using the Rational Unified Process

Environment: C, C++,Unix, NT, Windows 98, Access and Oracle

Confidential,Palo Alto, CA

SQA Testing Manager and Requirements /Consultant

Responsibilities:

• Hiring, performance management, appropriate staffing and deployment of resources
• Product deliverable commitments, project scheduling and management.
• Developed SQA strategy, schedules and resource plans
• Established quality metrics for measuring product quality and release readiness.
• Implemented automated and manual test cases with a focus on functional, performance, capacity and regression testing; conduct interactive testing
• Reported software problems and verifying fixes; reviewing user documentation and tutorials
• Ensured SQA participation in design, prototyping, building and testing
• Provided input in reviews, attending design meetings for all features, reviewing functional specifications.
• Established and tracking relevant software engineering processes with other functional groups (Software Development, Product Management, Product Design, and Project Management
• Coordinated software testing events, including leveraging test automation, outside resources such as users, contractors and interns and report status of product testing and release readiness to management team
• Communicated to concept development teams and map concepts to test cases
• Developed an in-depth, detailed understanding of product architecture in order to provide direction for effective and efficient testing

Environment: NT, Windows 98, C++ and Oracle