SUMMARY:

• Network associate/engineer, systems engineer, systems admin, backup admin and vendor management experience. I have the ability to work in a fast - paced, intense environment and ability to work independently. Self-motivated, dedicated, adaptable and quick learner
• VMware ESXi Virtual Servers and Microsoft Hyper-V servers’ administration
• WSUS/Print/File, DC, Exchange, BES, Imaging, Apache Server on such as Dell & IBM rack and PowerEdge servers, PowerShell and VBScripts
• Certified in internet networking connectivity technologies including firewalls, TCP/IP, DNS, DHCP, SSL, SNMP, SMTP, POP3, routers and switches including KVM, network management protocols (CDP, TFTP, SNMP) and security protocols (SSH, https, AAA, IPsec).
• Certified Cisco routers, switches and networking protocols: OSPF, Frame Relay, EIGRP, VSS, VRRP, HSRP, GLBP, SLB, LACP, PAGP, BGP, STP, MPLS, RIP2, VPN and routing/forwarding. Advance knowledge of IEEE 802.x standards and Cisco series, deep knowledge of configuration of VLANS, ASR, Nexus Linksys and etc
• Installation and configuration & support of Windows, Active Directory, FTP, IIS, Terminal Server, RMS, SharePoint, virtualization, Group Policy, ACLs, forest structure, forest & domain functional levels
• Over 12 years’ management experience of home/hosted Servers/network. Still designing, managing websites/servers for PHP, ODBC, MySQL, scripts installation & working with IIS, PhpMyadmin, sever configurations including Apache configuration/installation and etc
• Experienced network associate, IT support using ManageEngine, Connect-wise, Help DeskAuthority, HPSD etc ticketing system, printers/scanners solving problems experience, troubleshooting software, network connections, LAN/WLAN, protocol analyzer
• Migration of MS Exchange to Google email and later to Office 365 email
• Vendor management within U.S. & Europe team to work together on infrastructure
• Network redundancy - configuring HRSP/EtherChannel & FWs rules config on ASA/Palo Alto/CheckPoint
• Cisco ASA; Palo Alto, Cyberoam, CheckPoint FW rule creating, VPN issues, Cisco WLC management
• Support government contracts (IRS, USPTO, DHA, CMS, USPTO, NLRB and many others) at network level in our HQ and remote sites

TECHNICAL SKILLS:

• Installation and configuration & support of Windows, Active Directory, FTP, IIS, Terminal Server, RMS, SharePoint, virtualization, Group Policy, ACLs, forest structure, forest & domain functional levels
• Over 12 years’ management experience of home/hosted Servers/network. Still designing, managing websites/servers for PHP, ODBC, MySQL, scripts installation & working with IIS, PhpMyadmin, sever configurations including Apache configuration/installation and etc
• Experienced network associate, IT support using ManageEngine, Connect-wise, Help DeskAuthority, HPSD etc ticketing system, printers/scanners solving problems experience, troubleshooting software, network connections, LAN/WLAN, protocol analyzer
• Migration of MS Exchange to Google email and later to Office 365 email
• Vendor management within U.S. & Europe team to work together on infrastructure
• Network redundancy - configuring HRSP/EtherChannel & FWs rules config on ASA/Palo Alto/CheckPoint
• Cisco ASA; Palo Alto, Cyberoam, CheckPoint FW rule creating, VPN issues, Cisco WLC management
• Support government contracts (IRS, USPTO, DHA, CMS, USPTO, NLRB and many others) at network level in our HQ and remote sites

PROFESSIONAL EXPERIENCE:

Confidential, Falls Church, VA

Systems Engineer

Responsibilities:

• Administer Cisco, Dell switches and routers. Also, good understanding and management of Juniper switches and FWs.
• Tier II-III support for network devices i.e. FW, DMZ, Switches, routers, Windows servers and VMware
• Cisco - CUCM/CUC administrator; Cisco WLAN administration
• Deployment of network hardware such as switches/FWs/servers in HQ and remote sites
• Installs, configures and maintain Cisco ASA; Cisco/Dell switches/routers; ESXI and Windows servers
• Handling Windows AD DC servers’ GPO, DNS, DHCP other issues; managing MS 365 & SharePoint & Exchange server administration
• Responsible for updating legacy Acentia’ s IIS based websites and maintenance
• Work with other network engineers and assist them in resolving technical problems.
• Support VPN devices and have a solid understanding of IPSec, IKEv1, IKEv2, RSA-ENCR, SSL and other encryption technologies.
• Enterprise Cisco design and implementation experience with ASAs, FWSMs, routers and switches.
• Ability to configure EIGRP and BGP. Expertise in GRE and IPSec tunnels. installing and configuring new network components, implementation of network management (monitoring and alerting) solutions, and support of network services
• Interface with vendors for network and security products.
• Respond to network and systems failures as needed.

Confidential, Leesburg, VA

System Engineer

Responsibilities:

• Manage Cisco switches, routers and ASA FW at HQ
• Working with LAN/WAN infrastructure and administration
• Active Directory GPO, File Servers Permissions, DNS, DHCP management & working with vendor deploying ADFS/SSO, Configuration/installation of Windows Deployment Services etc
• WSUS patch management; building & deployment of WSUS Servers for different environment
• Installed/configured Cisco C220-M3 several servers into racks, installed of ESXI 5.5 on each, created new VCenter on existing VMWare environment, then connected the newly created ESXI 5.5. Also, Cisco switch installation into rack and configurations at Equinix Datacenter
• Intermediate handling of VMware ESXi/vCenter, building VM servers, user VMs, Clusters, Datacenters, HA & DRs, live migration, physical to virtual machine migrations & etc
• Symantec Backup Exec, Cloud Backup (Zmanda) and NetBackup
• Monitoring connectivity across WAN for files servers, print servers and local share servers
• Exchange performing the day to day administration of mailboxes, accounts, and mail groups, for both mail 365 and exchange including spam filtering and management
• Work with vendors to monitor SAN on VM environment, switches, routers and VOIP
• Supporting Level II-III technical issues, work with team to troubleshooting of LAN, WAN of branch offices and HQ
• Intermediate to advance skills of Shell Scripts and VBScripts
• Symantec Anti-Virus; Symantec End Point Protection; ESET antivirus administration
• File Server, BES, Imaging Server, Print Server, ESET Server full support and administration
• Managing KMS and MAIK licensing and activations
• Mobile devices management through MobileIron, Blackberry BES, Exchange, Office 365 and Google Apps and also managing InterCall accounts
• Actively monitor, create, prioritize and drive tickets to resolution
• Works with vendor to coordinate deployment and outages
• Maintains and monitors system inventory for accuracy and provide support for IT needs within U.S. and our branch offices around the world
• Cisco IP Phone system management (M6): swap MACS, assign DIDs and extension and etc

Freelance Managing home-based/hosted

Responsibilities:

• Managing several websites, installation and configuration of Windows Sever, Apache Server, SMTP, Firewall, Pop3, Remote access, Virtualization, Remote desktop, active directory and etc
• Managing Windows Server 2008r2 Group Policy, DNS, Permissions, delegation, replication and site replication
• Exchange server management/installation/configuration, user’s account management, spam control and virus protection, retention policies etc
• Home network lab, LAN, configuration of Cisco switches and usage at home based servers
• Optimize and Tweak High-Traffic Servers & server deployment. Setting defense mechanism to protect servers against Denial of Service (DoS) and TCP SYN attack
• Installation of PHP/ASP scripts, Zend, phpMyadmin, MySql and managing database and implementing websites Captcha and Web designing using HTML, PHP, ASP, Dreamweaver
• OsTicket Implementation and usage for the three different websites to solve java or any plugin issues
• Website administration of Apache, ProFTPd, Plesk, cPanel, and web control panels
• SAN’s fundamental knowledge. Using tape backup solution for disaster recovery and storage
• ESXi/vCenter installation/configuration and intermediate handling of vSwitches and storage
• Monitor network usage and security, using tools Watchdog, Netcool, Nagios and internetSeer
• (I am starting my own home-based networking consultation and PC repair and business)

FEDERAL CONTRACTOR

Responsibilities:

• Linguist and cultural advising U.S.army, serving as interpreter and translator to translate documents for the army and role play meetings among locals and US army unit
• Cultural advisor to U.S. Army units in Louisiana helping the U.S. new deployment soldiers to Afghanistan to show and teach them about custom, tradition and culture and how to have a better communication with the Afghan People

System admin/Network Suppor

Responsibilities:

• Windows Server group policy, DNS, WSUS, Exchange support
• Troubleshooting CAN involving Cisco routers and switches
• Troubleshooting software, network connections- wired and wireless, printers/scanners
• Completed project of installation/configuration of Wi-Fi on CAN
• Configuration of NAS and implementing net security on Windows Servers
• VMware cloning, creating VMs converting VMs and troubleshooting
• Knowledge of vBlock fundamentals in CAN environment and brief usage
• Citrix server installation, support, troubleshoot, and optimization experience

Linguist DoD contractor

Responsibilities:

• Provided comprehensive interpreter services in support of Operations Enduring and Afghanistan Freedom
• Provided language expertise and situational awareness to on the ground military
• Provided translation support. Communicated war-fighter views to local populace; assessed local conditions based on knowledge of ethnic, religious, and facilitate interactions between U.S. Army and local Nationals
• Worked with army as linguist to translated slideshows, documents and booklets

Customer Care Representative

Responsibilities:

• Helping customer with EVDO Air-card, configuring and installation, configuring firewall to allow EVDO Air-cards to have access to the internet and network security and configurations.
• Configuring Blackberry for Web Client, BlackBerry Desktop Redirector and for BlackBerry Enterprise Server. Also, configuring PDA devices and desktop software and Q/A.
• As customer service representative, I was explaining wireless bills and price plan to customers, solving billing issues, warranty issues, solving technical issues

Lead Software Consultant/System Analyst

Responsibilities:

• Consult customer to software products meeting their needs, Configuration of mobile computing, configuring backup and recovery options
• Windows Server 2000, Domain Controller, DNS, AD and group policy management
• Provide support to end users on a variety of issues and installing, upgrading, imaging, migrating and deploying Windows, documents, tracks, and monitors problems and incidents
• WSUS management, Exchange management,
• Troubleshoot hardware issues and OS issues on customer servers and client devices to confirm root cause and Identify, researches, and resolves technical problems

Computer Lab Supervisor/Technical Support Lead

Responsibilities:

• Windows NT Server, managing domains, users, computers, and groups permission and installation of Windows NT and Apache http servers’ installation and configuration of directives
• Technical support to students, staff and faculty in computer lab settings and throughout the campus
• IT infrastructure planning, staging and deployments
• Desktop and laptop hardware/software support and additional computer peripheral and implemented upgrades
• Northern Ghost as a tool for workstation deployment
• Member of technology committee at Andrew College