SUMMARY:

• A Senior QA Test Lead and Senior Systems Analyst with 10+ years of experience working with various testing methodologies, automated test tools, black box and white box testing, and testing for numerous application types.
• Around 4 years of experience as test Lead
• Extensive experience in Agile management, scrum master, taking care of impediments, managing sprints and retrospective.
• Good functional domain experience in Insurance, Financial, Home Mortgage, Banking, Telecom, and Health - Care applications.
• Expertise in testing web services with XML based protocols such as SOAP and WSDL.
• Extensive experience in Developing Test Automations using C# and VB script and implementing test cases. Developed test automation using Selenium framework and internal tools of Confidential .
• Expertise in Test Development, Black Box Testing, Security, Regression testing, UAT testing, Stress testing, Performance testing, Web testing, Server Application Testing, QA & Test Activities.
• Independently Managed and Lead projects, provided test estimates and schedules and have experience in Project Management, Designing Test Plans and Software Quality Processes.
• Expertise in developing and executing xml files.
• Experience in Web Testing, Application Compatibility Testing, Virtualization and Packaging Tools.
• Strong experience in TDD and approaches.
• Experience with working and implementing Hyper-V VM.
• Experience in Testing iPad, Blackberry’s and IPhones and respective apps.
• Provides subject matter expertise in testing methodology and processes.
• Excellent Trouble-Shooting, Debugging skills and tenacity in problem solving.
• Experience in interacting with Clients both at onsite and offshore, cross group collaborations and meeting tight schedules.
• Strong experience in working with End Users and possess good listening and negotiation skills.
• Excellent work ethic - incredibly motivated, able to be proactive and strong self-starter. Decisive, action-oriented and result-focused Architect.
• Driven by new challenges and desire to be successful in all endeavors. Immensely enjoys navigating all aspects of complex projects.

TECHNICAL SKILLS:

Software Programming: C#

Operating Systems: Windows 7,Windows Server 2008, Vista, Server 2003/2000/XP/NT

Web Technologies: HTML, XML,CSS.

Databases: MS SQL Server

Software Testing: Unit, Web testing Functional, Compatibility, Integration, Regression, Performance, Load (Stress), User Acceptance Testing, White Box Testing, Black Box Testing, Smoke test.

Testing Tools: TFS, WTT, Change Base, LocStudo, AuthorIT, QTP, WARP

Bug logging tools: PS, JIRA, Quality Center, WTT, ALM

Defect Tracking Tools: Quality Center, TFS, Jira, Product Studio, ALM

PROFESSIONAL EXPERIENCE:

Confidential

Senior Test Engineer

• Assist in the identification of resource needs to deliver against plan.
• Perform Test plan and Test Cases reviews and participating in design reviews
• Documenting test cases and traceability matrix for System Testing and Regression Testing
• Execute Test Cases for new requirements and documenting the test results in ALM.
• Validating different types of SWAP reports using SQL queries according to the requirement.
• Responsible for performing regression testing on environments to ensure it is complete and provides acceptable coverage of business critical functionality.
• Coordinating UAT testing.
• Point of contact for testing issues that arise during test execution time.
• Validating and reviewing Production support tickets.
• Giving support to the end users in Warranty period by answering them with resolution.
• Provide testing status and progress updates to the Project Manager.
• Reviewed Business Requirements and functional specification document.
• Worked with Development team and requirements team to resolve issues in testing.
• Lead analysis to identify, evaluate and resolve complex problems during testing.
• Attending and presenting ideas for daily stand up meetings and weekly team meetings.

Environment: Win7, SQL Server, XML, JAVA, J2E, ALM, JIRA Confluence

Confidential

Systems QA Automation Analyst

• Writing and modifying the automation test scripts according to requirement changes for every release using Selenium and C#.
• Running the scripts for validation and Stabilization, analyzing the errors and issues.
• Running performance timings on environments and reporting about the time laggings based on log reports using WARP tool.
• Trouble shooting the automation scenario issues and updating the script.
• Verifying Gaip, PPO, Credit, ECBS, GRD services while running smoke tests for each new build.
• Running and updating manual comments in Scenario Builder.
• Working on manual testing and Build verification testing.
• Reviewed Business Requirements and functional specification document.
• Responsible for performing regression testing on environments to ensure it is complete and provides acceptable coverage of business critical functionality.

Environment: Win7, Selenium, C#, SQL Server, Oracle, XML, JAVA, J2E, JIRA, WARP, Visual Studio2010

Confidential, CA

Test Lead

• Design and handle Test plans, Software Quality Processes and Procedures along with Leading the team and resource-balance.
• Acts as a Scrum Master for the Sprints. This project used agile methodology where I acted as a scrum master planning for sprints(2weeks) taking care of impediments and completing QA tasks along with conducting retrospective meeting at the end of every sprint.
• Testing Web and Desktop applications.
• Testing Ipad, IPhone and Blackberry’s and the respective applications.
• Performance testing on migrated applications and reporting about the time laggings based on log reports using Load Runner.
• Participating in Compatibility testing and Security testing.
• Actively participated in Vendor demo sessions, vendor management and played major role in evaluation of the tools and in requesting new feature requests.
• Point of contact for testing and delivering Test Results.
• Automate test cases using Selenium.
• Verifying the compatibility of both Web and Desktop apps using Change Base.
• Packaging all the necessary applications along with building the image.
• Virtualizing and verifying the compatibility of the applications and analyzing the results.
• Preparation of Test estimates and schedules for Major Releases.
• Review Detailed Design Specifications (DDS) and prepare Test cases.
• Coordinating UAT testing.
• Detailed Study of the Customer requests on the logged issues and understand the criticality of the issues.
• Analysis of new enhancements and Requirements followed by creation of test plan, test cases and testing them along with Automating and modifying the Test cases.
• Scheduled vendor calls and in troubleshooting of the tool.

Environment: Quality Center and TFS for Defect Logging and Ticket Tracking, Load Runner, SOAP UI, Test Case Management and Project Management. Change base for App Compatibility, C#, VB script for automating the test scripts.

Confidential

Test Lead

• Planning and scheduling the test activities.
• Performing Test Scoping & Estimation. Create high level Test Estimation
• Authoring test plan and test cases during various test sprints.
• Understanding the test requirements and preparing Master Test Plan/Strategy.
• Preparing Test design specifications and test cases for different features.
• Planning for Test Automation and designing the Test Automation Framework.
• Participating in weekly scrum and triage calls with onsite team to discuss on status, upcoming work items and issues.
• Preparing and communicating status reports.
• This project used agile methodology where I was completing QA tasks with in the sprint (2weeks) and attending daily meetings along with retrospective meetings at the end of every sprint.

Environment: Windows Server 2008, Win7, SQL Server 2008, Exchange Server 2010, Confidential ’s internal tools, VSTS 2010, Coded UI, Product Studio,C#.Net, XML,HTTP, Author-IT

Confidential

Engineering Lead

• Processing and managing localization handoffs and handbacks for various languages (East Asian
• And European) across multiple releases.
• Collaborating with build, development team members to trouble-shoot Localization issues,
• Resource ID shifts and other Locver problems.
• Facilitating communication regarding software localization and tools strategy with related
• Localization teams and vendors.
• Facilitated training process by drafting detailed documentation on the localization handoff/handback processes and other procedures involved in the LocKit.
• Reduced handoff process time by 30% by automating manual steps with scripts in order to expedite solving localization problems which proved useful in processing further FLKs.
• Involved in preparation of bug fixing plan at each phase of the handoff.
• Coordinating with developers regarding the flow of changes and provided support to Loc vendors during handoffs/handbacks.
• Running performance timings on modules and reporting about the time laggings based on log reports using WTT tool.

Environment: Loc Studio, Product Studio, RDM, Rainbow Exchange Server,C#.Net, Windows 7, Vista, Rainbow Exchange server and Source Depot.

Confidential,Redwood City, CA

Senior QA Engineer

• Design and handle Test plans, Software Quality Processes and Procedures along with Leading the team and resource-balance
• Point of contact for testing and delivering Hot fixes.
• Preparation of Test estimates and schedules for Major Releases, Service Packs and Patch releases.
• Test and qualify the product for major releases including fix packs and Hot fix, Regressions, upgrade, performance, Sanity Adhoc and XOG (XML OPEN GATEWAY) testing.
• Web service testing using SOAP UI.
• Review Detailed Design Specifications (DDS) and prepare Test cases.
• Detailed Study of the Customer requests on the logged issues and understand the criticality of the issues.
• Analysis of new enhancements and testing them along with Automating and modifying the Test cases.
• Ensuring timely delivery of the Deliverables.
• Preparing Status Reports for Management perusal.

Environment: JIRA for Bug Logging, Tracking, SOAP UI, Test Case Management and Project Management.

Confidential,Seattle, WA

SDET

• Test Requirement Analysis: Detailed Study of the Client’s request on the logged issues and understand the criticality of the issues supported the bug fixes throughout the project.
• Develop and modify automation test cases and Automation frame work using C# for better quality and improve coverage of given features.
• Packaging and building an image using tools.
• Review the test results, Automation Code of the team members and submit the reviewed reports along with prioritizing the issues, Leading the team and resource-balance.
• Automating video testing for Windows Media Center.
• Worked on Regression, Migration and Adhoc testing.
• Debugging the system in both user and kernel mode.
• Writing Test cases by analyzing the impacted areas of the Operating System and also by understanding the functionality of the components..
• Identify, Investigate, reproduce and Triage the issues. Debug the system and narrow down problems and identify possible mitigation strategy.
• Make recommendations on increasing test coverage and/or shortening execution time.

Environment: Quality Center for Test Case Management, Test Plan, Bug Logging and Tracking.