Programmer/analyst Resume
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Belcamp, MD
SUMMARY:
- Analytical, highly adaptable professional with extensive experience developing, programming, deploying and evaluating systems aimed at improving quality and efficiency.
- Skilled in aligning end - user needs with long-term resolutions to complex analytical challenges.
- Proficient troubleshooter continually focused on identifying, isolating and resolving technical issues.
- Strong knowledge and comfort within Microsoft-based server environments, SAS and SPSS, along with all peripheral processes.
- Articulate communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.
- Played essential role in testing new reporting system for the Maryland Higher Education Commission (MHEC) - one of the only Community Colleges involved in this process.
- Recognized for streamlining/creating a programming process for connecting students with advisors, which saved the advisors administrative time and allowed more time for assisting students.
- Recognized for creating a report process to reduce development times and increase reutilization of existing programming.
- Conducted a detail-focused review and analysis of data specifications for the Maryland Higher Education Commission (MHEC) - using findings to design customized programs fulfilling 100% of MHEC requirements.
- Played essential role in transitioning key educational application to SAS programming standards.
TECHNICAL SKILLS:
- Cobol
- Fortran
- DEC Debug
- FMS
- MMS
- CMS
- RDB/VMS
- SMG
- UDMS
- Datatrieve
- DISC Insurance System
- Collier Jackson's packages (Payroll
- General Ledger
- Personnel and Accounts Payable)
- CADB generator
- Oracle
- KnowledgeWare Case Tools
- SAS
- SPSS
- Microsoft Excel
- Microsoft Word
- Microsoft Access
- Banner
PROFESSIONAL EXPERIENCE:
Confidential, Belcamp, MD
Programmer/Analyst
Responsibilities:- Providing SAS and SPSS programming to Confidential .
- Supporting Institutional Research Department remotely.
Confidential, Bel Air, MD
Programmer/Analyst
Responsibilities:- Created and modified customized reports utilizing SAS and SPSS programming - providing valuable data for decision key stakeholders on a daily basis.
- Supported functions of the IRPE office by extracting and analyzing relevant data using SAS - translating existing processes into business requirements.
- Provided technical support to work study students - preparing task from modifying data in previous research briefs and creating new trend charts in Excel.
- Modified SAS programs for the creation of customized reports, retrieval of data and to identify and correct program errors.
- Utilized Excel, SPSS and Word daily for analysis of data and creation of reports.
- Supported multiple functions - including the Quick Facts and President’s Facts and Figures report, and student level data from Banner using Microsoft Access for analysis to address data requests from across the campus.
- Served as the coordinator of the Performance Accountability Report (PAR) and Middle States Annual Institutional Profile.
- Addressed data requests utilizing Microsoft Access for analysis - retrieving student level data from Banner.
- Trained and assigned tasks to work study students from modifying data in previous research briefs - creating new trend charts in Excel.
Confidential, Dundalk, MD
Management Information Systems
Responsibilities:- Planned, scheduled, and coordinated the Center for Adult and Family Literacy’s (CAFL) adult education data collection and reporting, data analysis, and management of the CAFL Literacy Works Information System (LWIS).
- Supervised and trained data entry personnel - monitored entry of LWIS data and the downloading of reports - ensured accessibility for key stakeholders.
- Monitored compliance with policies and procedures.
