SUMMARY:

• Lead Software Test Engineer with 8.5 years of QA experience in Vendor Management, Telecom, Financial, Health Care domains.
• Very good experience in testing Web Based Applications & Web Services.
• Strong experience in Data warehouse testing.
• Experience in working with reporting tools like Hyperion Brio.
• Knowledge about VOIP telephony business.
• Excellent people management skills, including staff development, coaching and client relations.
• Experience with Service Oriented Architecture (SOA) architecture.
• Thorough knowledge of SQL programming and ETL processes.
• Very good experience with both Automated and manual testing processes.
• Expertise in Mercury tools like Quality Center & QTP
• Strong Experience in defect tracking tools like SalesForce & Rally
• Worked on QA tools like Rational Test manager, robot, clear quest & clear case.
• Expertise in complete Software Testing Life Cycle (STLC).
• Strong experience with functionality, regression, integration and UAT testing.
• Maintained traceability matrix and problem report list with their correct status.
• Performed detail documentation of test cases and test scripts
• Excellent Analytical and Problem Solving Skills.
• Comfortable working solo and in a team environment.
• Expertise in software testing theories and procedures.
• Developed documentation, status reports, meeting minutes, logging test issues, in accordance to comply with CMM.

TECHNICAL SKILLS:

Testing Tools: Quality Center 9.0, Win Runner, QTP, Rally, Soap UI

Database: Oracle 10g, 9i, 8X

Languages: SQL

Reporting Tools/ ETL: BRIO - Hyperion Performance Suite 8.3/9, Informatica

ORACLE Tools: SQL*Plus, Toad, SQL Developer, PL/SQL Developer.

Web/Application (Java): Web Logic 10g, 9.22, Apache, Jboss. (For testing purpose only)

Platforms/Severs: Windows NT/9x/2000/2003, UNIX.

Hardware: IBM PC, HP, DELL.

Defect tracking tool: Star team, QC, Clear Quest, Soft Track, Sales force

PROFESSIONAL EXPERIENCE:

Confidential

Lead Software Test Engineer

• Worked as a senior Test Lead in the end to end STLC process for IQ Navigator’s web based procurement and payment automation solution system
• Tested and validated the migration of entire data warehouse from Teradata to Oracle - 3 years of historical data.
• Analyzed user requirements, attended periodic meetings for changes in the application requirements and documents; implemented procedures for test changes.
• Analyzed Functional requirement documents and developed Test plans, Test cases for IQ Navigator GUI, Security, Performance and functional requirements of the application.
• Ensured traceability of Test Cases back to the Business Requirements.
• Defects were tracked, captured, managed and communicated through defect reports, changes and project issues using SALESFORCE & Rally.
• Used ftp & ssh for transferring data to and from client server.
• Checked the system behavior with multiple values of data for regression testing and enhanced the scripts for Re usability and Modularity.
• Performed Functional testing, Performance testing, back ends Testing, User Acceptance Testing, and System Integration testing and end to end testing.
• Prepared Test Plans for various projects and assisted Management for various activities like resource allocation, training, and interview process.

Confidential, Lakewood, CO

Senior Software Tester

Responsibilities:

• Prepared Test cases based on SRS (Software requirement specifications) using Quality Center.
• Wrote Automation scripts using QTP.
• Ran test cases using QC and tracked bugs using Track Web.
• Worked with Toad to create/ Execute Queries.
• Wrote and executed various database queries to make sure the changes have made better performance in oracle from Teradata.
• Attend system reviews presented by Development and Analysis Team members.
• Create and maintain a detailed System Test Project Plan, Ensure the System Test Plan is reviewed by appropriate parties (Development and Quality Assurance).
• Identified any problems that are encountered or where the actual results do not agree with the defined expected results and complete a Problem Report.

Confidential, Lakewood, CO

BCT Software QA

• Involved in the execution of test runs for medical hardware systems.
• Tracked and analyzed bugs using the Track Web software
• Worked In embedded System environment.
• Created test scenarios and executed them with the embedded software in Unix environment.
• Used ftp & ssh for transferring test results from the device to the test server.
• Review all requirements and design documents.
• Attend system reviews presented by Development and Analysis Team members.
• Conducted the test as specified in the test cases.
• Identified any problems that are encountered or where the actual results do not agree with the defined expected results and complete a Problem Report.

Confidential, Boulder, CO

Integration Test Engine er

• Test case preparation - based on SRS (Software requirement specifications)
• Analyzed user requirement and design document to develop test cases.
• Created scenarios and executed them according to the documentation of test plan
• Performed cross browser testing to verify the compatibility of the application to support different web browsers like Fire fox, IE used by HIS.
• Performed automation testing on GUI using the QTP scripts.
• Tested the GUI for data input validations and performed GUI testing by inserting GUI Check Points
• Used Data Driven Testing technique to test the functionality with multiple set of data
• Preparation of Test cases based on the manual test plans i.e. Writing test scripts, writing simple test scripts to avoid bugs in the test scripts
• Worked on various documents to comply with CMM level standards.
• Did regression testing to take care of bug fixes and enhancements,
• Integration testing at various stages to ensure that the application as a whole works correctly
• Facilitated ASAP team meetings to review code, to walk through functional and technical and other specific system documents including’ Usability' and 'Acceptance criteria'; communications between IT and the business.
• Proofread system documentation: specifications, implementation plan development document for the new on line Quote facility to manage health insurance quote details
• Interaction with developers for helping bug fix, Verification of bug fixes
• Did Client server testing /web application testing.
• Used QTP for automation testing.

Confidential

Software Test Engineer

• Involved in the end to end testing for Sun Tec’s VOIP Mediation system for Cable One.
• Experience in working with the VOIP cable & telephony business.
• Expertise in testing various Call Details Records (Cisco, EMI etc) for mediation systems.
• Involved in system testing for the web based VOIP billing system.
• Experience in working with SOA (service Oriented Architecture) environment.
• Involved in the testing of web services using soap UI tool.
• Involved in the backend testing in oracle9i.
• Wrote various complex SQL queries to perform backend testing
• Tested the Call detail monitoring Systems for the Legal department.
• Analyzed user requirements, attended periodic meetings for changes in the application requirements and documents; implemented procedures for test changes.
• Analyzed Functional requirements documents and developed Test cases to test GUI, Security, Performance and functional requirements of the application.
• Wrote test case and ran in written in QC.
• Ensured traceability of Test Cases back to the Business Requirements using QC.
• Worked closely with developers in off shore and updated them with the tests results.

Confidential

Lead Software Test Engineer

• Tested and validated the migrated the entire data warehouse from Teradata to Oracle - 3 years of historical data.
• Designed and developed new ETL processes to read from and load into Teradata and to process data required by the new management.
• Analyzed user requirements, attended periodic meetings for changes in the application requirements and documents; implemented procedures for test changes.
• Lead a group of 5 for a major project
• Analyzed Functional requirements documents and developed Test cases to test GUI, Security, Performance and functional requirements of the application.
• Ensured traceability of Test Cases back to the Business Requirements using QC.
• Manually checked the important features of the application before performing automation testing.
• Used Quality Center as the test management tool and QTP as the automation tool for the scripts.
• Defects were tracked, captured, managed and communicated through defect reports, changes and project issues using STARTEAM.
• Comprehensive understanding of adjudication and claims processing functional areas (people, processes and technology) including implementation of new processes and procedures.
• Checked the system behavior with multiple values of data for regression testing and enhanced the scripts for Re usability and Modularity.
• Performed end to end testing.
• Assisted technical documentation to formulate user support manuals and given live demonstration of the functionality to the users.

Confidential

Quality Assurance Engineer

• Manages all corporate financial functions including general accounting, internal reporting and controls, planning, budgeting, forecasting and variance analysis.
• Monitors and analyzes the organization’s financial condition and performance and works closely with the Manager and account manager to ensure continuous financial improvement.
• Ensures compliance with Corporate governmental regulations for all financial tax and treasury activities, prepares and presents financial reports to the Board of Directors and reviews and implements financial information systems
• Created testing script with Win Runner and performed GUI Configuration, GUI Map Editing.
• Extensively involved in discussions and meetings with Project Manager, Team Manager and other team members regarding the test procedures, test result analysis and test script inspection.
• Used Quality Center for Defect Tracking, Defect Reporting and also documented the test processes.
• Involved in all levels of testing from unit level of testing to integration testing and took care that the final product is delivered with good quality and efficiency to project manager and thereby to customers.