SUMMARY:

• Extensive experience in Full Life Cycle Testing, Business Analysis, Requirements gathering and troubleshooting.
• 2 years of experience in Project Analysis using Andersen Consulting's Method 1, 2 years of SRA’s Elite development life cycle methodology and 3 years of DHS - USCIS, Systems Engineering Life Cycle (SELC). Worked under various types of Software/System Development Life Cycles (SDLC) such as Iterative process like RUP, Waterfall, Agile-SCRUM, ITLM and SELC
• 3 ½ years experience managing over 140 different applications at DHS-USCIS, Department of Homeland Security-US Citizens and Immigration Services
• Involved with multiple projects using CMMI methodology, 7 years in CMM level 3 and 4 years in CCM level 2 environments.
• At the USDA, incorporated a testing methodology into their SDLC, System Development Life Cycle.
• Served as a Test Lead/Manager for 9 government projects and managed other testers for various corporations.
• At Marriott International, was a key contributor in the creation of a testing process for the newly created Enterprise Test Center, (ETC)
• At the NASD was responsible for the resolution of product maintenance issues, including the creation and inspection of user requirements for the Central Registration Depository, (CRD).
• Developed technical documents such as concepts of operations manuals, requirement documents, TEMP, test plans, test scripts, test cases, test matrix, RTM, software release notices and user manuals.
• Over 23 years of business analysis and testing experience encompasses the entire spectrum of large mainframe applications, workstations, client-server and WEB/Internet environments.

EXPERTISE AREA:

• Test Management
• Software Life Cycle Testing (Blackbox)
• IBM (Rational) TestManager (RQM), Clearcase, Clearquest, Requisite Pro etc. and HP (Mercury) QTP, QC, LoadRunner etc.
• SDLC
• Section 508 Compliance
• Requirements Analysis
• Business Analysis
• Project Analysis
• Quality Assurance and Quality Control
• Peer Review and Inspections
• Technical Writing
• Andersen Consulting, Method 1 & SRA, Elite - methodology
• Joint Capability Assessment (JCA)

TECHNICAL SKILLS:

Operating Systems: Guardian (non stop kernel), DOS, Microsoft Windows (95-2000, NT, XP, Vista), MVS, JES

Data bases: Oracle Net8

Network Environments: Microsoft Windows NT, Novell NetWare BEA Web logic Server v6.1, Sun One Directory Server v5.1, Apache XML-Java processor v2.4.d.1, Castor XML data binding framework, v0.9.3.19, Jakarta Regular Expressions package, v1.2. Oracle DB Server v8.1.7, iPlanet Web server v4.1 SP7, Netscape LDAP server v4.13XML/SOAP based interfaces, J2EE, JDBC drivers and CORBA, JAVA Beans, Java Servlets, JSP and XML, Red Hat Linux Enterprise 2.1. SNAC

Applications: CRD (Central Registration Depository), PC and other in house applications, Basic SQL, ACS, TECS, NCIC, SCompare, TICTOC, CICS, ROSCOE, TPX, JDK, Cygwin, Dbase, Workbench, JCL, TWS Viewer v 1.0 (XML), Excel, Sharepoint, QA-Run, QA Director, Doors, WordPerfect v5.1 & v6.0, Windows 3.0 to Windows Vista, MS DOS v3.0 - v6.20, HP Mercury Test Director 7.6, Winrunner 7.5, Load Runner, PVCS Tracker, IBM Rational Test Tools, Rational TestManager, Clearcase, Clearquest, Requisite Pro, Robot, OPNET tool suite, ITKO LISA, Sec 508 test tools, Watchfire, Narrator, Adobe Acrobat, ACC Verify, JAWS, MS Object Inspector, Java Ferret, CommonLook, Page screamer, Bobby and WAT tool bar, Various communication software applications, PC hardware configurations, diagnostics and repair, Multimedia applications and CD-ROM technology and Internet technology

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

IT Accessibility Coordinator

Responsibilities:

• Supporting the establishment of policies and standards related to Montgomery College by providing accessible IT software systems, online materials and facilities through work with the accessibility advisory committee for compliance.
• Conducting automated, manual, and functional accessibility testing on Montgomery College’s website and related media to ensure compliance with accessibility standards.
• Collaborating with content managers to identify and remediate accessibility errors within web content and web tools.
• Monitoring captioning services, along with Montgomery College Television to track and report costs.
• Ensuring compliance of emerging assistive, information, and instructional technologies and solutions.
• Ensure electronic documents (pdf, word, etc.) being posted on the website are compliant with accessibility standards.
• Provide assistance to remedy electronic documents accessibility issues
• Provide subject matter expertise, knowledge and experience with assistive technology applications
• Assist with the creation of in-house classes on how to create accessible documents
• Provide expertise on short and long term plans for reaching compliance through education and policies
• Collaborate with a diverse group of people, including students, teachers and administrative staff

Confidential, New Carlton, MD

Sr. Business Analyst

Responsibilities:

• Collected system requirements for deliverable of Business System Requirements (BSR). Converted Functional requirements into User Stories for Agile Scrum methodology. Created template for Data Mapping. Collected information for Data Analytics of Affordable Care Act (ACA)
• Matrixx Group, New Carlton, MD. July 2013 to November, Sr. Section 508 Test Engineer
• Internal Revenue Services (IRS) Contract through Koniag (KTS) Inc.
• Short term project until October to work on requisitions and verify Section 508 compliance on various projects for software, services and products. Tasked with testing software for Section 508 and WCAG compliance. Provided accessibility testing best practices and procedures for the System Development Life Cycle (SDLC) called Enterprise Life Cycle (ELC).

Confidential, Merrifield, VA

Test Manager

Responsibilities:

• Managed a team tasked with testing the Next Generation Retail System Software (RSS) Project solution that is being implemented for Confidential and replaces their legacy counter system called Point of Sale System One (POSONE). The RSS solution is composed into two main components: the branch layer, in the form of the counter workstations the central layer, in the form of multiple Correspondence Servers and Agent Servers, arranged in three levels
• Communications between workstations, and between the workstations and the Correspondence Servers, is provided via the Riposte message server. Riposte replication, via the Message Server, provides for the transmission of transaction data from branches to the center, and of reference data from the center to branches.
• Moreover, it handles the sharing and therefore backup of data between workstations, so that each workstation in a Branch has a complete view of the business transactions for that Branch. Riposte is based on a peer-to-peer architecture and therefore is no branch server as such; all machines in a branch are equal and hold all data.
• A subset of machines (usually two but as many as eight) will be designated to manage replication with the Correspondence Servers; however these have identical hardware to other workstations and perform exactly the same functions. Managed and coordinated resources and staff.
• Requested sprint builds as necessary. Provided assistance in building test hardware components and peripherals.
• Assigned and tracked tasks to all testers through AtTask software.
• Utilized Perforce Visual Client (P4V) for project documentations and stories.
• Performed manual testing of stories and data extracts when necessary.

Confidential, Arlington, VA

Test Manager

Responsibilities:

• Interviewed and hired IT&E testing staff using an 8-point character interview assessment matrix.
• Led, managed and supported motivation and resource needs for 6 testers.
• Provided an atmosphere of collaboration and team work.
• Organized brainstorming sessions on a regular basis.
• Provided input to the informal quarterly tester evaluations.
• Provided weekly transition status and updates to the Independent Test and Evaluation (IT&E) team manager.
• Researched and collected infrastructure information on the 147 plus systems which consisted of different SOA (Service Oriented Architecture) technologies from small storage locations such as Personal Computers and NAS to larger legacy systems, COTS products, mainframe, client-server and newer state of the art web-based systems in an ESB (Enterprise Service Bus) framework. Created an Excel spreadsheet of the architecture, hardware and software infrastructures.
• Tracked project statuses and test defects to resolution. Provided support for the planning and creation of IV&V test environment at the various data centers. Provided ports and protocol information to the System Administrators to create access to test environments in the data centers.
• Provided IV&V test support and assistance for Department wide TPO (Transformation Program Office) initiatives.
• Provided support and knowledge for Interoperability and Performance Testing.
• Assisted the System Performance Test Plan Working Group (SAIC, Pragmatics and Cyberdata) with performance capacity planning and problem solving for USCIS.
• Provided Performance Test tools assessments. Conducted and participated in the Performance Test Working Groups, (PTWG) for various projects.
• Assisted the performance test manager with various duties including leading meetings and providing project statuses.
• Assisted with the creation of IV&V process documents such as test plans, test methodology and TEMP.
• Created Development Test Plan for the SPS Functional Quality Test (FQT). Served as Performance test subject matter expert (SME).

Confidential, Bethesda, Md

Sr. Test Engineer

Responsibilities:

• Responsible for supporting the transition of the Independent Validation and Verification (IV&V) tasks for 147 plus United States Citizenship and Immigration Services (USCIS) systems. Provided weekly transition status and updates to Independent Test and Evaluation (IT&E) team manager.
• Conducted research on system architecture, hardware and software infrastructure.
• Assisted with the creation of IV&V process documents such as test plans, test methodology and TEMP.
• Created Development Test Plan for the SPS Functional Quality Test (FQT).
• Obtained knowledge on standard practices and tools for Department of Homeland Security (DHS) Section 508 testing, Systems Engineering Life Cycle (SELC) and ITLM.
• Provided professional support for the planning and creation of IV&V test environment at the TECC.
• Executed Section 508 test on various applications using test tools such as MS Narrator, Adobe Acrobat, ACC Verify, JAWS, MS Object Inspector, Java Ferret, CommonLook and WAT tool bar.
• Provided IV&V support and assistance for Department wide TPO (Transformation Program Office) initiatives.
• Provided support and knowledge for Interoperability and Performance Testing. Interviewed and hired IT&E (Load Runner) Performance testing staff.
• Assisted the System Performance Test Plan Working Group (SAIC, Pragmatics and Cyberdata) with performance capacity planning and problem solving for USCIS.
• Provided direction to the Consolidated Applications Performance Portal (CAPP) team on the creation of a combined test strategy and incorporating new performance test and monitoring tools by OPNET and ITKO-LISA into the System Engineering Life Cycle (SELC) process.
• Conducted a research study of ITKO-LISA and recommended for purchase and use to overcome current infrastructure challenges with testing in an ESB (Enterprise Service Bus) framework.

Confidential, Tysons Corner, VA

Test Lead

Responsibilities:

• Responsible for the development and storage of test documents. Lead a team of 6 test engineers.
• Conducted manual Regression and Acceptance testing of the application and managed the day to day testing operations in IE version 6 browser environments. Provided Daily Test Status and updates.
• Created Requirements Test Matrix (RTM) and conducted requirements analysis using DOORS version 7.1. Utilized IBM Rational Test Tools.
• Rational TestManager was used for the creation and storage of manual test scripts in combination with Word and Excel files.
• Defect change tracking and issues resolutions were managed through Clearquest.
• Utilized ClearCase for document management.
• Traceability was captured through Ring Zero Doors adaptor version 2.3.
• The system infrastructure included Servers - Unix, Weblogic, Windows XP, J2EE, and Java.

Confidential, Arlington, VA

Sr. Test Engineer

Responsibilities:

• Responsible for the development of test documents.
• Conducted manual system Integration testing, (SIT) of the application and managed the day to day testing operations in IE.version 6 browser environments.
• Researched and provided Section 508 Testing tools recommendation for government compliance.
• Conducted requirements analysis.
• Utilized IBM Rational Test Tools.
• Rational TestManager was used for the creation and storage of both automated and manual test scripts in combination with Word and Excel files.
• Defect change tracking and issues resolutions were managed through Clearquest.
• Utilized SharePoint for document management. Conducted user presentations and participated in Joint Capability Assessment (JCA) at client location in O’Fallon, Missouri.

Confidential, Annandale, VA

Sr. Test Analyst, Senior Consultant

Responsibilities:

• Responsible for the development of test documents.
• Conducted manual SIT testing of the application and managed the day-to-day testing operations in various test browser environments.
• Managed the Section 508 Testing for government compliance and conducted requirements analysis for the Phase 2 of the EMMIE Project.
• Created user Manuals and utilized Visual Source Safe for document management. Issues and resolutions of defects were managed through Bugzilla.
• Utilized legally blind resource to conduct manual Sec 508 testing and Watchfire to identify non-compliant web pages.

Confidential, Bethesda, MD

Test Lead, Senior Consultant

Responsibilities:

• Responsible for the development of test documents, test cost estimates, test metrics, test plans, test cases and test scripts.
• Conducted manual Regression and Acceptance testing of the Marriott.com web application and managed the day-to-day testing operations in various test environments.
• Led 2 to 6 testers in verifying system functionality met requirement goals.
• Assigned testers with tasks and assignments on a daily basis and facilitated engagement meetings with the internal clients.
• Provided requirements trace matrix and requirements analysis.
• Utilized IBM Rational Test Tools. Rational TestManager was used for the creation and storage of both automated and manual test scripts.
• Defect change tracking and issues resolutions were managed through Clearquest.
• Metrics were also collected and queried through ClearQuest and document management through ClearCase.