SUMMARY:

• More than 8 years’ experience in Quality Assurance, Performance, Data analysis, Section 508 compliance, Manual and Automation testing.
• Extensive knowledge of Software Development Life Cycle (SDLC), Software Testing Life - Cycle (STLC) and Business Requirement Document (BRD). Special experience on project management, project planning, coordinating the development and execution of web and software solutions.
• Well organized in professional and personal life. Always maintain high professional ethics, ownership and responsibility.
• Experienced in analysis of Software Requirement Specifications, Requirement Traceability matrix, Functional Requirement Specifications, Business Rules and Test Analysis Report.
• Expert in writing, reviewing and executing Test Plan, Test Scenarios, Test Cases, Test Scripts etc.
• Technically resourceful in different types of testing such as Functional, Positive, Negative, Regression, Black Box, System testing, User Acceptance, End-to-End testing, Business Process Testing and JUnit testing.
• Experienced in Quick Test Professional (QTP)/UFT, Quality Center (QC)/ALM, Jmeter, MTM, TFS, Coded UI, Soap UI, JIRA, REST web services and Selenium.
• Expert in writing SQL / PL-SQL Queries for Back End Data base testing.
• Experienced in designing and creating Automation Frameworks using QTP, Selenium (WebDriver and Appium), Coded UI and Test Complete
• Experienced in designing, implementing and maintaining Keyword Driven, Data Driven, Modular Driven and Hybrid Automation frameworks by using QTP.
• Experienced in RDBMS like Oracle, SQL Server, MS Access and Backend Testing.
• Experienced in ETL tools- SAP Data Services, SAP Business Objects and Informatica PowerCenter.
• Experienced in Section-508 compliance accessibility tools like JAWS & NVDA screen reader, Microsoft Narrator, Zoom text, Web Accessibility Tool (WAVE), Color contrast analyzer, Voiceover for iOS, Talkback for Android, Mobile Speak for Windows Mobile, Video Caption creator etc.
• Multitasking, Self-starter, Motivated, good team player and Quick learner. Able to work autonomously and manage time effectively. Also able to work collaboratively with team and internal clients
• Excellent leadership and management skills. Excellent communication (written and oral) and interpersonal skills. Able to sell ideas with strong negotiation skills.
• Adaptable to changes and flexible to learn new technologies in the IT industry towards company’s success.

TECHNICAL SKILLS:

Validation and Testing Tools: HP UFT (Ex. QTP), ALM (Ex. QC), IBM Rational Quality Manager (RQM), Smart Bear’s TestComplete, Testing Anywhere, Microsoft SharePoint, MS Team Foundation Server(TFS), Microsoft Test Manager, MS Visual Studio Coded UI, MS Visual Studio Test Professional, Defect Management Tools (JIRA, Bugzilla, Issue-Tracker etc.), Maven / ANT (Build Tool), SVN / GitHub (Source code repository / Version control tool), Jenkins (Continuous integration tool ), Selenium WebDriver, cucumber, jasmine, Ganib (Open source Project Management Software), firebug, firepath, Fiddler, Sikuli (game automation), Soap UI / Ready API, JAWS, NVDA, Wave, IE Accessibility toolbar, Object Inspector, Acrobat pdf accessibility verifier, PAC 2 ( PDF Accessibility Checker), Microsoft Narrator, Zoom Text, Video Caption creator, Color Contrast Analyzer, Talkback, Voiceover etc.

Performance, Analysis and Customer Satisfaction Management Tools: Keynote (KITE & MITE), Gomez, IBM Tealeaf, HttpWatch, Load Runner, Apache JMeter, Telegence, LoadUIWeb, Business object tool and CSR (Customer Service Representative) tool

Languages: Java (J2EE, ME), JavaScript, JSP, CSS, XML, XPath, DOM, HTML5, XHTML, ASP, SQL, PHP, C++, C#(beginner), Ruby on Rail (beginner), VBA ( Macros), VB Script, JQuery etc.

Data Base: SQL / PL-SQL, SQL Server, Microsoft SQL Server 2008 R2, Oracle, TOAD, MS Access, ETL (Extract, transform, load tool), Derby Database, Mark Logic Database etc.

Graphics: Adobe Photoshop, Image Ready, InDesign, PageMaker, Illustrator, Adobe Flash, Adobe Premiere Pro CS6, Acrobat X Pro, Snagit, Snipping Tool etc.

IDE / Development: Eclipse, MS Visual Studio, FrontPage, MS expression web, Dreamweaver, EditPlus, NotePad++, ColdFusion, Adobe CS5.5 Web Premium, Adobe AIR, Model View ViewModel (MVVM), Model - view - controller (MVC), Ember.js, Google Visualization, Spotfire (business intelligence tool) etc.

OS: Windows, UNIX, Linux Android, Ubuntu, Red hat, Windows server, Microsoft IIS, Apache, Glassfish (Open-source application server) etc.

E-commerce, CMS, Framework: Kartris (ASP, SQL based Ecommerce), DotNetNuke (ASP), Prestashop, WordPress, WooCommerce, Drupal, OpenCart, Abante Cart, Magento, Joomla, Moodle CMS, osCommerce, IBM WebSphere Commerce, Oracle ATG Commerce, Hybris Multichannel Commerce solutions, JavaFX, Ember.js / AngularJS / Backbone (client-side JavaScript web application framework), Salesforce Platform (for connecting everything with apps).

Others: MS Office (Word, Access, Excel, InfoPath Designer, Lync, OneNote, Outlook, PowerPoint, and Publisher), MS Visio, Audacity, Adobe Premiere Pro, Ulead Video Studio, SOAP and REST web services, Q Messenger, Cisco Jabber etc.

Networking: FTP, Telnet, TCP/IP configuration and trouble shooting, VPN, SSL, HTTP, Data Communication, Putty, Linux (Kernel 3.13.5) and Windows Server 2012 R2 installation and configuration.

Troubleshooting: Client and server machine repair, installation and troubleshooting. Scanner, photocopier, Printer and projector troubleshooting. Data recovery, Virus and Malware cleaning, fiber optic cable installation and joining, CCTV installation and maintenance, Networking hardware support and installation, etc.

PROFESSIONAL EXPERIENCE:

Confidential, VA

Compliance Specialist and Automation Test Engineer

Key Responsibilities:

• Working with agile methodology in ESD-CU (Eligibility Support Desktop- Change utility - healthcare.gov), Geolocation Smarty Street API services and Mathematica bulk data conversion team.
• Responsible for performing regular accessibility assessments of enterprise’s responsive websites and applications including mobile apps.
• Researching, analyzing, and interpreting a variety of inputs to conceive and document accessibility requirements
• Responsible for providing critical analysis to the work products of designers and developers.
• Responsible for accessibility / section 508 compliance testing for enterprise websites and applications. For that accessibility testing following guidelines from W3C WAI guidelines & specifications (WCAG, WAI - ARIA, etc.), Section 508 requirements and other relevant standards (section508.gov, hhs.gov, access-board.gov, webaim.org, cms.gov etc.).
• Using both automated and manual accessibility inspection methods and several tools like JAWS & NVDA screen reader, Microsoft Narrator, Zoom text, Web Accessibility Tool (WAVE), Color contrast analyzer, Voiceover for iOS, Talkback for Android, Mobile Speak for Windows Mobile, Video Caption creator etc.
• Helping developers for analyzing accessibility / section 508 compliance code issues, doing unit and white box testing as well.
• Responsible for consulting with the team throughout development and rollout to ensure accessibility concerns are understood, implemented and communicated appropriately.
• Responsible for Mentor team members on accessibility and related topics
• Responsible for participating in scoping and planning of projects
• Working on developing Selenium Framework and Scripts from scratch for Change utility (healthcare.gov) application in web and mobile app version.
• Responsible for uploading and merging selenium codes in GitHub / SVN. Integrating and scheduling batch files in Jenkins for continuous build and integration.
• Responsible for writing test cases, test scenario, test script, test summary report, training document and any other necessary documents.
• Responsible for delivering a high quality product by finding, solving and tracking any bug, defect or issue. Using JIRA ( zephyr), HP ALM, Microsoft MTM (Microsoft Test Manager) / TFS (Team Foundation Server ) for test cases maintenance, execution and bug/issue tracking.
• Developing test scenario and validating Smarty street web services (API) /RESTful Services thoroughly using SOAP UI / Ready API for validating data integrity. Developing automated test suit for API testing using Ready API.
• Responsible for managing team members weekly work status, work progress, team target, KT/ Team improvement etc. report, deliver and discuss those with higher management.

Environment: Selenium WebDriver, Junit/TestNG, MS Visio, JIRA, Splunk, MS Office, Java/JavaScript, CSS, HTML5, XML, firebug, fire path, Agile Scrum, Eclipse, SOAP UI / Ready API, GitHub/SVN, Jenkins, JAWS screen & braille reader, NVDA, Microsoft Narrator, Wave, IE Accessibility toolbar, Color contrast analyzer, Object inspector, Acrobat pdf accessibility verifier, PAC 2 ( PDF Accessibility Checker), Zoom Text, Video Caption creator, Talkback (for android mobile), Voiceover ( IOS Mobile) etc.

Sr. SQA Test Engineer

Key Responsibilities:

• Worked with CAT (Core Application Team) and DOT (Digital Omni-channel Transformation) team.
• Served as a senior quality assurance test engineer in a fast-paced environment, including working with multiple project teams, platforms, architectures and diverse technologies. Assisting the test team and other stakeholders throughout the Software Delivery Lifecycle (SDLC).
• Responsible for designing, implementing and maintaining automation framework using Selenium webdriver with Java for DOT application, and Visual Studio Coded UI with C# for Core application. I am involved with load test & performance test using JMeter. I also perform continuous integration, API testing, Smoke testing, Functional testing and Regression testing which runs on a various devices like Windows, Android, IOS, tablets and smart phones ( using Appium). I am responsible for customizing the reports as required by the clients.
• Performed test automation (data, hybrid and modular driven) for web application using Cucumber (Behavior Driven Development framework) and TestNG framework.
• Used ANT as Build tool, SharePoint, TFS (Team Foundation Server) and GitHub as source code repository and Jenkins as continuous integration tool, also using Selenium Grid for Cross Browser and cross platform Testing.
• Responsible for multitasking work like bug tracking, problem management, troubleshooting, data analyzing, performance monitor and analyzing. Doing final validation of the product before it goes to production.
• Responsible for analyzing and reporting bug/issues using SharePoint, ALM/QC (Quality Centre), MTM (Microsoft Test Manager) and JIRA.
• Experienced using Microsoft SQL Server Management Studio for manipulating backend data.
• Helping developers for finding code issues, doing unit and white box testing.
• Testing web services (API) /RESTful Services thoroughly using SOAP UI to validate data integrity.
• For the Core Application- using MTM and TFS for test case management, Bug reporting and agile methodology management. Using test builder and C# in Visual studio Coded UI for developing automation test scripts from scratch.
• Performed accessibility (Section 508 compliance) testing on full web and mobile following W3C Web Content Accessibility Guidelines (WCAG) and section508.gov. For Section 508 testing using JAWS screen readers, Microsoft Narrator, Natural Reader, Zoom text, VoiceOver for iOS, Talkback for Android, Mobile Speak for Windows Mobile and Video Caption creator.
• Responsible for generating reports using ExtentReports
• Managed resource allocation, reviewed daily and weekly work status reports through agile process and arranged scrum calls. Monitoring and merging all the team member’s daily work report in tracker sheet and updating those in SharePoint.
• Coordinating project with off shore team and conducting daily agile scrum meeting with offshore team in order to improve the process of analysis and discuss the daily status report.

Environment: Selenium WebDriver, Appium, Junit/TestNG, BDD (cucumber), MS Visual Studio Coded UI, Microsoft Test Manager (MTM), MS Team Foundation Server (TFS), JIRA, QC/ALM, Microsoft SQL Server Management Studio, Splunk, JMeter, Unix (Server side), Windows (Client), Microsoft Word / Excel / PowerPoint /Visio/ XMind, Java/JavaScript, C#, CSS, HTML5, XML, firebug, fire path, Agile Scrum, Tealeaf, Adobe analytics, eclipse, SOAP UI / Ready API, Maven/ANT, GitHub/SVN, Jenkins, Microsoft Narrator, JAWS etc.

Sr. Test Engineer Cum Team coordinator

Key Responsibilities:

• Worked with PVT (Production Validation Team) and PMT (Problem Management Team)
• Responsible for develop Test Plans, Test Cases and Test Analysis Reports and ensure project related test deliverables adhere to policy and meet requirements.
• Responsible for multitasking work like problem management and troubleshooting, data analyzing, performance monitor and analyzing, final validation of the product before it goes to production.
• Reviewed test cases for functionality and conducted white box testing, sanity testing, regression testing, integration testing, dirty data testing, negative testing and system testing by manually and using automation tools. Escalate risks and issues related to test.
• Raised and solved SharePoint, ALM/QC (Quality Centre), JIRA and other tickets.
• Used Rational Quality Manager (RQM) to get project’s instant status.
• Worked directly with developers for finding code issues, unit and white box testing.
• Provided customer impacting daily error report, performance management, planning, query and analysis report to the project director level. To complete these task smoothly using multiple tools like SAP Business Objects (BO) / business intelligence (BI) tools, IBM’s Tealeaf etc.
• Used Keynote, Gomez and Load runner for testing, analyzing and improving the performance of websites/applications and services across browsers, networks and mobile devices from the end user perspective. Developed reports and graphs to present the load test and stress test results to the management.
• Used HP Load runner for getting an accurate picture of end-to-end system performance to identify and resolve issues before applications go-live.
• Supported test strategy development and test planning, developed test documentation (test plan, test cases, and test report), execute test cases/activities, analyze, report and track defects and reporting test results. Did manual and automation testing using ALM/Quality Center, QTP and Selenium WebDriver, which covers functional/system test, integration test, regression test, performance test and Section 508 compliance test. Developed, executed and maintained automation test scripts.
• Validated JavaScript framework (Angular JS) consistency and html embedded tag declaration in whitebox testing.
• Managed resource allocation, reviewed daily and weekly work status reports through agile process and arranged scrum calls. Monitoring and merging all the team member’s daily work report in tracker sheet and updating those in SharePoint.
• Responsible for migrating all QTP test cases into Selenium WebDriver. Developed selenium framework from scratch.
• Coordinating project with off shore team and conducting daily agile scrum meeting with offshore team in order to improve the process of analysis and discuss the daily status report.

Environment: QTP/UFT, QC/ALM, JIRA, Selenium WebDriver, Appium, SQL, Load Runner, JMeter, Unix (Server side), Windows (Client), Microsoft Word/Excel/PowerPoint/Project/Access/Visio/ XMind, VB Script, Java, CSS, HTML5, XML, firebug, fire path, Agile Scrum, Keynote(KITE & MITE), Gomez, Tealeaf, OLAM ( On Line Account Management), CSR (Customer Service Representative), IUCLP / SWITT (Inquire Unified Customer Login Profile), EMT(Error management tool), Eclipse, SAP Business Objects BI, SOAP UI/ Ready API, Maven/ANT, GitHub/SVN, Jenkins, Microsoft Narrator, JAWS etc.

Quality assurance and data analyst

Key Responsibilities:

• Worked on web based projects in a cross-functional team following Section 508 compliance & W3C Standards for entire life cycle of projects.
• Collaborated with business analysts, solution architects, subject matter experts and developers to ensure acceptance test criteria are defined.
• Analyzed Business Requirements, Change Requests, Design and GUI Specifications in order to derive test plans, test data, test scenarios and test cases.
• Managed and executed the traceability matrix of requirements to test cases.
• Wrote Test Plans and Test Cases into ALM/Quality Center for Functional and Regression Testing.
• Tracked and reported defect using ALM. Interacted with Developers to follow up on Defects/Issues.
• Conducted Back-end Testing using Stored Procedures and SQL.
• Developed, edited and executed automated tests scripts using Quick Test Professional (QTP)/UFT for functional and regression testing applying data, keyword and hybrid driven automation framework.
• Maintained VBS files, Object repositories and Test data files for Automation test execution.
• Used Check Points, Data Driven, Output Values, Recovery Scenarios, Regular Expressions, Descriptive Programming, File System Object (FSO), Object Repository and Error Handling.
• Conducted GUI testing for ensuring proper functionality of the graphical user interface (GUI) for a given application and made sure it conforms to its written specifications.
• Tested web services thoroughly using SOAP UI to validate the Data Integrity.
• Also worked with problem management team and used Keynote, Gomez, Load runner and IBM Tealeaf for analyzing performance data and for creating repot & recommendation to solve those issues.
• Wrote Java and JQuery scripts from scratch for Gomez and keynote tool.
• Helped back end testing team for integrating data from multiple sources using Informatica - PowerCenter ETL (Extract, transform, load) tool.
• Participated and arranged various meetings and discussed Enhancement and Modification requests.
• Prepared Test Status, Tracking sheet, Presentation reports during Test execution processes.
• Worked in Agile (Scrum and Sprint).

Environment: QTP/UFT,QC(ALM), JIRA, SQL, LoadRunner, Keynote(KITE & MITE), SOASTA, J2EE,CSS, HTML5,XML, MS office, pl/sql, oracle, db2, html, JavaScript, vbscript, Unix/Linux, oracle, sql, Agile Scrum, Soap UI etc.

Quality Assurance Analyst

Key Responsibilities:

• Worked on web/cloud based projects independently, agile self-organized and in cross-functional teams followed ISO 9001:2008, Section 508 compliance & W3C Standards for entire life cycle of projects.
• Collaborated with business analysts, solution architects, subject matter experts and developers to ensure acceptance test criteria are defined. Worked in Agile software development methodologies.
• Attended weekly QA & Daily Agile Scrum meeting.
• Created Customized Automated Test scripts using Java in Selenium.
• Created automation testing framework from scratch using Selenium WebDriver. Also used Selenium IDE, and Selenium Grid for Cross Browser Testing. Tested Web Service/RESTful Service with SoapUI.
• Used Cucumber (Behavior Driven Development framework).
• Used ANT as Build tool, GitHub as source code repository and Jenkins as continuous integration tool.
• Reviewed requirements specification and functional specification in order to create test plan/test script.
• Analyzed user requirements and use cases, developed test scenarios and created test data.
• Reviewed test cases for functionality and conducted smoke testing, regression testing, integration testing and system testing manually.
• Used Quality Center (ALM) for requirements management, planning, scheduling, and running tests and defect tracking and managed the defects and executed the test cases.
• Extensively worked with backend DB log tables and created SQL scripts for Back-end and Front-end Testing and Using standard SQL functions and commands.
• Used Keynote for analyzed the response times of the business transactions under load. Developed reports and graphs to present the load test and stress test results to the management.
• Communicated requirements traceability matrix and tracked requirements status throughout the project.
• Closely worked with developers to ensure proper implementation of tests.
• Wrote and maintained requirement and test documentation as per high level testing standards, attended review meetings and quality control board meeting for continuous improvement of software quality.
• Conducted End-to-End verification for the entire application.
• Worked as a team member in requirements mapping and preparing a Requirements Traceability Matrix.
• Used SharePoint project management portal for maintaining documentations.
• Performing disability (Section 508 compliance) testing on full web and mobile following Web Content Accessibility Guidelines (WCAG) from section508.gov & W3C. For Section 508 testing using JAWS screen readers, Microsoft Narrator, Natural Reader, Zoom text, VoiceOver for iOS, Talkback for Android, Mobile Speak for Windows Mobile and Video Caption creator
• Managed resource allocation, reviewed weekly testers' status reports through agile process and scrum calls.
• Coordinated project with off shore model.

Environment: Selenium WebDriver, Cucumber, Jasmin, UNIX, SQL, JIRA, CSS, HTML, XML, firebug, fire path, Agile Scrum, Soap UI, JAWS, Microsoft Narrator, Natural Reader, Zoom Text etc.

QA Analyst

Key Responsibilities:

• Worked with Agile software development methodologies.
• Based on Software Development Life Cycle (SDLC) designed and implemented Software test plans, Test design specifications and Test cases.
• Used HP Quality Center (ALM) and JIRA for requirement management, planning, scheduling & running tests, also tracking & managing defects in the Defects module.
• Developed Test plans, Trace Metrics & Test Cases for multiple projects.
• Performed Smoke, Integration, Functional, Performance, Regression, and Backend testing.
• Extensively used Quality Center (ALM) for designing and executing test cases and logging the defects.
• Reported issues into the bug reporting system and follow up with the development team until it gets resolved using Quality Center (ALM).
• Performed web based automation testing using Quick Test Pro (QTP) for checking page contents, broken links, web objects, frames and tables.
• Developed Descriptive Programming, used Custom Functions, regular expression and maintained Local and Global Object Repository in QTP
• Parameterized the scripts to run the scripts using excel data sheet.
• Created User Define Function in VB Script and accessed them through Function Library.
• Executed and validated test cases using third parties’ network. (Visa test network & master card network).
• Loaded test data into databases and query executed.
• Worked with the developer to ensure that the testing issues are solved immediately.
• Involved and responsible for creating weekly status reports regarding the progress of testing process.
• Prepared/presented progress reports and attended all meetings as required.

Environment: Agile (Scrum), Windows/NT/ Unix, VCMS (Visa, Master Card Test Network System), HTML, XML, JAVA EE, QTP, QC, TOAD, SQL PLUS etc.

QA Analyst

Responsibilities:

• Involved in creating test strategy document that describes the technical and management approach to be followed for testing of the entire project. Analyzed the requirements of the project. Written test cases with respect to the requirements of the test plan.
• Performed Integration, Functional, System, Regression and End-to-End testing.
• Reported bugs, email notifications to the developers using the Quality Center.
• Participated in User Acceptance Test (UAT), Documented procedures and guiding the users in verifying various transactions on the System.
• Helped build management and release management team for releasing the product smoothly.
• Involved in testing XML files and checked whether data is parsed and loaded to staging tables properly or not.
• Conducted Bug Review meetings for updating defects from development team and re-test for fining the bug.

Environment: IE, Quality Center, JIRA, Java, PHP, VB Script, SQL, MS Office.

Web Developer / Designer

Responsibilities:

• Primary web designer / front-end web developer
• Design and develop prototype designs into fully functional, web sites (standard, hybrid, flash and ecommerce)
• Utilize expertise in front-end development technologies such as HTML, XHTML, CSS, JavaScript and flash to enhance interactivity
• Coordinate domain registrations, DNS changes and registrar transfers
• Setting up and managed accounts on virtual private server (VPS) such as web hosting (FTP) and POP email accounts.
• Provided troubleshooting and client support for websites, hosting and email accounts.
• Create banner ads (static, animated, flash), email advertisements / newsletters, and flash animations
• Graphic design skills include creating and modifying print pieces such as logos, corporate identity packages, advertisements, newsletters and brochures

Environment: HTML, PHP, Java Script, Photo shop, Joomla, WordPress, Presta shop, J2EE, Swings, Hibernate, Spring Framework, Struts, MySQL and Derby database.