SUMMARY:

• Currently, working as a Sr Manager for McDonalds managing Global Enterprise Performance engineering organization improving user experience, reliability and stability of production environments and application availability.
• As a Program Manager for Walgreens, managed large teams, as large as 135 resources, with a budget range of $15MM.
• Managed large projects and teams in fast faced development environments i.e. Agile development.
• Project Management - Plan, WBS (Work Breakdown Structure), and Budget, Risk management, Resource management, Risk and Issue management and Reporting.
• Vendor evaluation and RFP reviews and recommendations.
• Various activities including work breakdown structure, resource allocation, Budget estimation, etc.
• Establish and implementation of Process and resource Optimization
• Establish new hire mentor process for newly hired resource to maximize talent to get up to the speed
• Define and implement Test Strategies, Test Plans, Test metrics, Test procedures, testing techniques.
• Offshore, Offsite and Onsite management and support.
• Identify issues and risks early and develop risk mitigation plans to avoid or minimize impact on projects delivered in budget and timely
• Diversified experience in Unit Testing, System Testing, Integration Testing, Functional Testing, Regression Testing, Performance and Stress Testing.
• Extensive experience in all phases of Data Warehouse projects using ETL Tools, SQL*Loader, PL/SQL, TOAD, SQL Navigator, DBVisualizer etc
• Wide experience in test environment setup and automation of regression testing using Mercury WinRunner, QuickTest Pro, Selenium, Silk Test, TestDirector, LoadRunner and Silk Performer,
• Vast experience in defect management reporting and defect tracking using Rational ClearDDTS, ClearQuest and TestDirector
• Expertise with structured development methodologies Agile, SDM, Capability Maturity Model (CMM), Rational Unified Process (RUP)

TECHNICAL SKILLS:

Administration: Microsoft Office suite, Primavera, Lotus Notes, SharePoint, Clarity, Rally, JIRA

Test Automation Tools: HP (Mercury) tools HP Quality Center, HP Performance Center, JMeter, LoadRunner, VuGen, QuickTest Pro (QTP)

IBM (Rational) tools: Test Manager, Manual Tester, Functional Tester

Segue tools: Silk Test and Silk Performer

Selenium with Java framework:

Tools: IBM Rational tools Rational suite, Rational Test Manager, CleareQuest, Clear DDTS, ClearCase, Doors, Rational Rose, Documentum, TRAC, OPNet, Best/1, HP Diagnosis, HTTP Watch, ServiceNow

Data Warehouse: AbInitio, Informatica, ERwin, TOAD, SQL Navigator, DBvisualizer

Languages: C, C++, Java, J2EE, UML, Shell scripting, PL/SQL, SQL* Plus, Test Script Language (TSL), ASP, HTML

Platforms: J2EE, .Net, SAP, SAP BODS, SalesForce, People Soft, GuideWire, eCommerce

Reporting: Cognos, SAP Business Objects, Crystal Reports

Database: MS SQL server, Oracle, DB2, MySQL and Access

Operating Systems: UNIX, Solaris, HP UX, Windows 2000/NT4.0/98/95, OS/400

PROFESSIONAL EXPERIENCE:

Confidential, Chicago - IL

Sr. Manager Performance Engineering

Responsibilities:

• Define and implement long term Global Enterprise Performance Test Strategy for Global markets involving 120+ countries.
• Built credibility to become Trusted Advisor for McDonalds to be part of Enterprise IT strategy.
• Responsible for Vender Management, assess performance, and SLAs and identify the opportunities for improvements in Cost, time and response.
• Vendor Assessment, RFP reviews, capability assessments and recommendations to identify the right partners to meet the enterprise goals.
• Relationship management with Portfolio and Program managers to strategize and plan for the demands.
• Responsible for Global Infrastructure Lab Vendor, resource and Budget Management.
• Educate and promote the importance of Performance Test and Engineering at Enterprise and Global IT divisions
• Define and establish Enterprise strategy and implement for Global markets for consistency and predictability
• Forecast and plan finances and resources.
• Present dashboards to executive leadership.

Sr. Manager - QA

Responsibilities:

• Define, develop and execute the Program Test strategy, Plan and schedules.
• Identify the test requirements includes resources, test environments, tools and data needs.
• Work with Development, PMO and portfolio management to forecast and plan ahead and provide budget estimations and seek approvals. Manage, Monitor and control the budget.
• Manage and Monitor Plan, Risk and testing schedule at the program level, identify and address issues and schedule conflicts.
• Defect management and triage process, includes creation of reports, metrics and daily status.
• Responsible for System testing, System Integration testing and UAT testing.
• Coach and mentor the testing teams to define test strategies and test plans.
• Forecast for resources, tools, licenses and test lab environment needs.
• Provide support, tools and process to the testing teams and ensure that the teams are using and following the process established.
• Assess process for opportunities to improve efficiencies.
• Prepare program dashboards and present to the leadership.

Program Test Manager

Responsibilities:

• Work with Development, PMO and portfolio management to forecast and plan ahead and provide budget estimations and seek approvals.
• Manage and Monitor Plan, Risk and testing schedule at the program level, identify and address issues and schedule conflicts
• Address competing testing effort issues without or minimum impact.
• Coach and mentor the testing teams to define test strategies and test plans.
• Forecast for resources, tools, licenses and test lab environment needs.
• Provide support, tools and process to the testing teams and ensure that the teams are using and following the process established.
• Estimate and seeks budget approvals. Manage, Monitor and control the budget.
• Assess process for opportunities to improve efficiencies.
• Prepare program dashboards and present to the leadership

Manager Performance test Architect

Responsibilities:

• Worked with stakeholders and technical teams and established the Performance test goals.
• Identified Performance Test Requirements and addressed the needs.
• Established Performance Test framework to be used.
• Built Performance test environment to mimic the production systems for the subsequent test execution.
• Defined and implemented the Performance Test Strategy and approach.
• Trained and mentored the team personally and professionally.
• Assessed the results and identified the performance bottlenecks.
• Created the business case and reports and Presented to Management.

Management Consultant Test

Responsibilities:

• Work with business partners, their environments and identify opportunities for improvements.
• Participate in Engagement activities with sponsors and stakeholders.
• Work with business partners closely, understand and fulfill their needs.
• Plan, develop and execute the test strategy and processes.
• Work with stakeholders, review plans and adjust on a needed basis.
• Organize, Develop and motivate team associated with the effort.
• Define and set objectives and measure the success against the progress made.
• Set expectations with team and provide support to meet the expectation and identify any training needs.
• Track budget versus actual expenses to keep track of profit margins of the effort.

Project Manager QA

Responsibilities:

• Worked with project sponsors, business users, and architects to identity application and infrastructure goals.
• Developed and managed Project Charter, Plan, Schedule, Budget, Risk Management
• Prioritized and Planned user stories from the backlog list, lesson learned through the sprint meetings
• Ran with budget and burn down charts on a weekly basis.
• Proactively identified risks and mitigation plans, monitored and communicated the same to the stakeholders.
• Managed, Mentored and motivated project team.
• Assessed the results and identified the performance bottlenecks.
• Created and Presented reports to Management.

Project Test Manager

Responsibilities:

• Work with project sponsors, business users team, and development team.
• Participate and review in Business and Technical deliverables and proactively identify testing needs and raise testing concerns.
• Define Test Strategy and Test Plans for the Integration, Functional, UAT and Performance testing.
• Provide testing estimates, including time, resources, environment and data needs.
• Manage and Mentor onsite and offshore teams.
• Review daily testing status and prioritize tasks time to time.
• Defect management includes creation of reports, metrics and daily triage.
• Lessons learned from the testing and development of applications.

Test Lead (Manager)

Responsibilities:

• Work with project sponsors to Analyze, understand and write stakeholder specifications, scoping project, defining project objectives, project planning/budget estimation
• Estimation of testing requirements including, man-hours, tools, hardware for test bed/lab and schedule
• Evaluation/assessment of Risk involved in the projects developments and mitigation plan to overcome Risks
• Defect management and triage process, includes creation of reports, metrics and daily status.
• Define and make sure to execute Test Strategies and Test plans to deliver products with high quality and defect free
• Make sure that adequate testing is covered and issues resolved timely basis, by analyzing defect reports
• Coordination of releases with business, plan, build and operate teams to ensure expected product is delivered with adequate quality
• Review and optimize Testing process constantly to tune to emerging technologies and industry standards
• Manage and control of process, resource and cost with the help of various metrics tools like defects and reporting using Primavera and Rational Suite

QA Manager

Responsibilities:

• Establish/implementation of software life cycle for QA process/methodology within GCRM and Credit Risk Information
• Successful estimation of testing requirements including, timeline, man-hours, tools and hardware for test bed/lab
• Evaluation/assessment of Risk involved in the projects developments and mitigation plan to overcome Risks
• Write and review Test plans and Test Strategies with participating teams in formal procedure.
• Host weekly QA Readiness Meetings for scheduled release
• Setup and Configuration of Rational’s ClearQuest, Mercury Interactive’s TestDirector, WinRunner and QuickTestPro
• Developed test plans, test strategies, test cases and test process and implemented automation of regression testing using Mercury WinRunner 7.5, QuickTest Pro 6.0 and TestDirector 7.6
• Setup QA test database on Oracle server to load source data extracts from source database flat files, for Risk Information Data WareHouse project
• Validate mapping documents for data fields and their datatype
• Extensive experience in all phases of Data Warehouse projects using ETL Tools, SQL*Loader, PL/SQL, TOAD, SQL Navigator, DBArtisan etc
• Execution of System Integration Testing, Functional Testing, Regression Testing, Performance and Load Testing and result analysis
• Management of defects and reporting using Rational ClearQuest web based bug-tracking system
• Coordination releases with business, plan, build and operate teams to ensure expected product is delivered with adequate quality
• Make sure that adequate testing is covered and issues resolved timely basis, by analyzing defect reports

Sr. Test Engineer

Responsibilities:

• Developed test plans for the project of Tellabs 6500, which includes EMS (Element Management System), NE (Network Element) and Craft Station for Feature Package Releases of FP1.0 to FP2.2.
• Involved in reviewing Business Requirements and functional Requirements Analysis and documentation
• Developed test plans, test strategies, test cases and test process and implemented automation of regression testing using Mercury WinRunner and TestDirector
• Mentored new hires and junior tester to get up to the speed by developing a new hire mentor process
• Execution of Unit Testing, System Integration Testing, Regression Testing, Performance and Load Testing and verification of functionality during Pre-SIR, SIR and VR test cycles
• Validation of the EMS application on multiple operating systems includes SunOS, Solaris, HPUX, Windows 2000/NT/98/95
• Automated regression test suites using Mercury WinRunner 7.5 and TestDirector 7.6 and performance testing LoadRunner
• Generation of defect reports through the Test Director and Using Rational ClearDDTS bug tracking system for bug reporting and tracking
• Coordinating with development team to ensure testing issues resolved timely basis, using defect reports
• Developed and maintained software packaging project for easy and automatic installation of Tellabs 6500 EMS software and it’s environment using InstallShield 2000 Professional edition software
• Support for application for internal customers and external with customer support teams to resolve customer issues