SUMMARY:

• Over 17 years of evolving experience working for Confidential care, Confidential Express, UPS as a test environment manager, test environment analyst, end to end test manager, QA delivery manager, technical lead & lead programmer with a strong focus on processes in waterfall and Agile methodologies

TECHNICAL SKILLS:

• Mvs/tso windows web services xml micro services cloud
• API
• Uft
• Soap UI
• Jenkins
• Alm12
• Hpsm
• Cobol cics sql jcl db2 ims ps vsam Change man endeavor xpeditor infoman file aid strobe mq series connect direct ndm file aid pkzip ftp jes2
• pc intertest sdsf Qmf spufi iebgener syncsort iebcopy iefbr14 idcams Agile certification agile central
• Cmm level 5 six sigma
• MS project
• MS office applications share point
• ADR

PROFESSIONAL EXPERIENCE:

Confidential

End to end test manager

• Responsible for end to end test delivery for large and complex programs in agile methodology
• Provide direction to the team with test requirements, test planning, test case design, test execution
• Oversee day to day deliverables of the team
• Work closely with IT and business stakeholders to establish the testing requirements spread across value streams like claims, provider, product, enrollment, quote to cash
• Work closely with the environment support team to define the environment requirements and timelines for large and complex programs with resources spread across the globe
• Establish the testing methodology and standards like entrance and exit criteria, Defect triage plan, test data process
• Define and drive the automation requirements for end to end testing working across teams
• Provide status on the progress, defects and impediments to the leadership, program managers, Project managers
• Resolve and triage the issues blocking the test execution progress working with project managers, product owners and scrum teams
• Responsible for the Regression delivery of two critical claim applications. Accountable for the deliverables, status reporting, team representation in daily release management and operations calls, Impact analysis of the restricted sites, review the BRDs, functional, Tech specs, create test strategy and plans, managing ALM test lab and Defects, RCA (Root cause analysis), Maintaining best practice lists, check lists in a highly aggressive environment with a monthly, flex & quarterly release schedule
• Currently working as an end to end test environment manager to the biggest and the most complex program ($250 Million) in the history of united healthcare. This program’s goal is to create new claims adjudication engine along with new supporting apps provider MDM, consumer data base, enrollment, clinical, quote 2 cash, finance, fulfillment etc.
• Provide direction to the team in terms of prioritization to establish the environment connections
• Work with applications teams to establish connectivity and code base in ITE (Integrated test environment) for 100+ apps operating on multiple generations of interconnected systems for variety of business processes like claims, provider, member apps, consumer & broker portals, fulfillment, quote to cash etc.
• Make sure the application connectivity information like Web services, micro services, end points, APIs, cloud info, MQ, ECG, databases, CICS regions, batch job inventory etc. are documented and up to date for each of the application
• Manage schedule conflicts between groups with competing goals working closely with the release management
• Resolve and triage the environment issues like batch job failures, code delays, system outages etc. by closely working with the scrum teams, product owners and leadership
• Attend everyday scrum of scrum calls to report the status and impediments
• Provide daily status on the progress of environment connectivity and address impediments to IT and business leadership
• Facilitated the technical aspects of the application builds in test environments by working with all the applications impacted for an environment build project. Interview the SME’s, research and analyze the different functionalities of an application operating on cutting edge technologies to legacy systems (ETL/Data stage, web services, APIs, Mainframe, MQ, NAS servers, ECG, Windows, Oracle, MDM, DB2 etc.)
• Analyze and Create the technical requirements (batch job flows, databases, app servers, citric servers, MQs, CICS regions, web services, API, ECG) to build a test environment successfully introduced the automation to capture the mainframe batch files and jobs inventory used to debug the batch failures which reduced the manual effort of by 85% with approximately $13M in cost savings per year

Confidential

Lead developer and tester

• OPSYS - International operation systems: International Data Capture system enables users to manually key enter shipment information and performs validations to ensure the data is correct and complete. Interfacing applications rely on International Data Capture to provide accurate shipment and package information. Some of the data is needed for local custom clearing, and timely movement of shipments in and out of the operation hubs.
• As a lead developer & tester for International operation systems, was heavily involved in Impact Analysis, writing functional designs, development of technical specification, coding, creating test plans & test cases, testing (unit, Integration-SIT, UAT),Design reviews, code reviews, Basic Performance tuning, documentation, Production Release, Production support, defect management

Confidential

Development lead/QA lead/Project Manager/ IT Systems analyst /Senior Developer/Tester

• Worked on a number of legacy and distributed applications in Confidential Express like corporate credit cards, E-communication suite, Email address capture, Email communication tracking database, Alerts, Secure messaging, e-statements, customer rep systems, checks and balances for AMEX Latin Confidential and caribean regions. Worked on applications and databases heavily which process the financial and non financial data.
• I was Responsible for the development and test deliverables for the team, Estimations, Billing, status reporting, systems Analysis, sign offs, time reporting, Creating Analysis docs, design, coding, creating test cases & plans for all levels of testing (Unit Testing, System Integration testing-SIT, User Acceptance testing-UAT) Design reviews, Code Reviews, test case reviews, Internal & external quality assurance, hand offs, test plan walk thru’ s, Production Release, defect prevention & application Maintenance