Test Leader Resume

SUMMARY:

Experience working with ServiceNow and ITIL processes as a testing engineer and service management.
Experience working with Web Services testing tools like Postman and SoapUI for SOA and REST based web services.
Confident, articulate, and professional speaking abilities with 5 years’ work experience.
Experience working with automation tools such as QuickTest Professional (QTP) 10 and management tools such as Application Lifecycle Management (ALM) 11.
Experience writing and creating test documentation like test cases, test scenarios and test data.
Knowledge of process improvement methodologies such as Six Sigma, Lean Six Sigma and CMMI.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Test Leader

Responsibilities:

Web Services testing with SoapUI.
User stories analysis for creating test cases, test data and test documentation.
Creation of testing documentation like test scenarios, test cases and test data.
Use of Jira for test progress, defect tracking and reporting.
Daily management and reporting of team progress (3 members) and metrics to stakeholders.
API testing and documentation with Postman.

Confidential

Service Transition (ITIL) Admin

Responsibilities:

Experience working with Service Management, Change Management, Incident Management and Project Management within ServiceNow as an administrator and user sticking with ITIL processes.
Experience working directly with clients and customers to accommodate their needs and requirements directly over phone or e - mail.
Experience working under the Software Development Lifecycle methodologies and project management tools used within GE.
Created documentation aimed towards training of team members for ServiceNow modules and several internal team processes related with the project.
Minor experience with security testing for GE applications.

Confidential

QAV Software Engineer

Responsibilities:

Created scripts with QTP and Excel VBA to automate workflows and format filling.
Experience with testing techniques such as manual, functional and nonfunctional testing (for a CT scanner application for GE Healthcare).
Experience creating and reviewing documentation for a GE Healthcare CT scanner project, which included the creation of test cases, test strategies and review of work done by on-site members, along with non-functional testing.
Created documentation aimed towards training of team members for several tools and projects like PerfectoMobile, GE HealthCare CT, Quality Center 10.