SUMMARY:

• A Quality Assurance (QA) Analyst with 5+ years of experience as a Manual and Mobile - device Tester in the industries of Mortgage, Insurance and Hospital domain.In-depth knowledge of SDLC including Agile Scrum and Waterfall Methodology.
• Good experience in attending weekly Sprint planning, Daily stand-up, Retrospective meetings, and discussing project status with other team members.
• Proficient in reviewing as well as analyzing Business Requirements Document (BRD), Specifications and Technical Design Document (TDD).
• Extensively involving in both Internal and External Peer Review for reviewing and ensuring test cases meets all functional requirements.
• Proficient in writing test cases and test steps, tracking the bugs, mapping test cases to requirements in Requirements Traceability Matrix (RTM), making pass-fail reports, maintaining test scripts for both Functional and Non- functional requirements.
• Expertise in logging the report using different bug-tracking tools like JIRA, Rally, HP ALM/Quality Center, Clear Quest and Bugzilla.
• Excellent in Smoke Testing of the application to confirm the basic functionality of system is working correctly once deployed in testing environment as part of Entrance Criteria.
• Extensive experience in Software Testing Life Cycle (STLC); starting from planning, designing to executing and logging defects.
• Well versed in performing Positive Testing, Negative Testing, Functional Testing, Component Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing (UAT).
• Extensive experience in performing Black Box and White Box Testing on web-based, client-server based and multi-tier applications.
• Expertise in performing Verification and Validation with the end users.
• Proficient in writing and executing complex SQL queries for RDBMS Backend testing using DDL, DML, DCL, and TCL commands.
• Introductory knowledge of Automation tools like QTP (HP Quick Test Professional) and Selenium to perform Regression and System Testing.
• Well versed in performing Mobile Application Testing on Android and iOS devices for its functionality, usability and consistency.
• Good in mentoring junior testers in domain as well as in technical skills.
• Quick learner, detail-oriented, and possesses good organizational, written and verbal communication skills.
• Ability to adapt to changing priorities while working in both large as well as small teams, and can comfortably perform in fast-paced and deadline-oriented work environment.

TECHNICAL SKILLS:

Operating Systems : Windows 8/7/XP, UNIX, LINUX

Programming Languages: Java, JavaScript, C#, C++, SQL, PL/SQL, XML, HTML

RDBMS: Oracle 10g/11g, MS SQL Server 2000/2005/2008,

Testing Tools: Quality Center 9.2/10.0/11.0, Clear Quest, Bugzilla, Rally, JIRA

Automation Tools: QTP 9.0/9.2/10.0 (Quick Test Professional), Selenium.

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

Senior Software Tester

Responsibilities:

• Tested web application in well-structured Agile (Scrum) Environment by attending and following the Agile workflow closely.
• Participated in Sprint Planning Meetings for sizing of user stories, assigning tasks to team members as well as attended team meetings regularly for backlog grooming.
• Attended Daily Stand-up Meetings every morning and provided status to the project team for any work completion, work that needs to be performed and any critical issues that needs to be worked around.
• Analyzed Business Requirements Document (BRD) and Functional Specifications Document (FSD) to write Test Cases.
• Involved in close interaction with software developers to understand mortgage application functionality and its navigational flow.
• Updated the Requirement Traceability Matrix (RTM) by perfectly mapping the Test Cases with Business requirements Document (BRD) and Technical Requirements Document (TRD) to complete mortgage tracking for customers.
• Performed Component Testing on features like Monthly Down Payment, Total Interest, and Years to Pay on “Online Mortgage Managing” module.
• Conducted Integration Testing on the Loan Information, for Traditional Monthly Payment, for the Bi-Weekly Payment, and on features like Download and Upload the Mortgage form.
• Performed Regression Testing manually after the bugs were fixed by the Development team to ensure that changes or fixes in the feature not only work, but also do not adversely affect the remainder of the system.
• Performed Web Testing for Verification of Broken Links, HTML Images, and HTML Content of the mortgage application.
• Performed the Back-End testing by executing SQL queries on the Oracle database to track the progress of existing mortgage loan data.
• Performed System Testing manually from entering Loan Information to Paying the Mortgage.
• Extensively used HP ALM/Quality Center for Test Planning, Bug tracking and reporting the defects.
• Executed the Test cases using HP Quick Test Professional (QTP) for Web based application and checked the functionality of the mortgage application for every release.
• Performed excellently in Browser Compatibility Testing using different browsers like Internet Explorer (IE), Chrome, Firefox, and Safari.
• Extensively involved in User Acceptance Test (UAT) for tracking customer behavior, setting up all the required data, preferences and required permissions.

Environment: Agile Methodology, Web Services, Windows 7, Java, UNIX, Oracle 11g, HP ALM/Quality Center 11, HP QTP 10.0, SoapUI 3.6, JIRA.

Confidential, Chicago, IL

Software Tester

Responsibilities:

• Participated in Sprint Planning, Daily Stand-up and Retrospective meetings in Agile Methodology adopted for the project.
• Analyzed Business Requirements Document (BRD), High Level Designing (HLD) and Technical Design Document (TDD) to deliver better customer service by handling claims requests quickly.
• Performed Smoke Testing as soon as the build was deployed to the testing environment to eliminate the possibility of show stoppers like insurance claims screen freezes and to ensure the high level functionality is working absolutely fine.
• Performed Black Box Testing, Component Testing, Integration Testing, and System Testing to enhance claims handling requests.
• Worked with the Developers in tracking and fixing software bugs based on the testing results of claims billing management and handling processes.
• Performed Regression Testing manually to increase the flexibility for new billing and payment plans as well as to verify the changes or fixes are working properly.
• Used Quality Center to manage various phases of Software Testing Life Cycle (SDLC); which includes writing Test Cases as well as Test Steps, executing Test Cases, mapping Test Cases with requirements in RTM, and logging on Defects to process claim billing and settlement reports.
• Expertise in Oracle table by using DML and DDL commands to update the claim data in the database and verify it with Front-end so the application handles the changes correctly.
• Performed Web Application Testing for customers to search, scroll the claim page, submit the claim etc.
• Performed User Acceptance Test (UAT) to get feedback from Users to verify the application has no critical bugs and it meets the User’s expectations.

Environment: Agile Methodology, Windows 2007, Java, UNIX, Oracle 10g, HP ALM/Quality Center 11, HP QTP 9.2, Rally

Confidential

Junior Software Tester

Responsibilities:

• Coordinated all Software Tester activities and enhancements using Waterfall Methodology.
• Worked closely with BA, Project Managers and Developers for knowledge sharing and resolving issues.
• Analyzed Business Requirements Document (BRD) and created Test Cases to perform Functional Testing to validate Patient Details.
• Involved in the Black Box Testing of the patient admission application to check the Bed Details.
• Performed all aspects of Software Quality Assurance: development of Test Plans and Test Cases, Smoke Testing, Component Testing, Integration Testing, Regression Testing, Ad-Hoc Testing for entering patient information who is getting admitted.
• Responsible for System Testing to make sure a confirmation is received once a patient gets admitted and this message is routing to the physicians.
• Expertise in Database Testing for routing and filtering information of Patients by running SQL queries in Database and confirming entry in patient portal.
• Extensively used HP Quality Center for writing/executing Test Cases and Test Steps; for Bug Tracking and reporting the Defects.
• Developed and executed Verification and Validation Tests so the hospital Staff could search, scroll the patient admission form and submit the form to check the availability of rooms, etc.
• Worked efficiently within UNIX environment and understood permissions to apply with the UNIX platform.