SUMMARY:

To gain an administrative position utilizing my 20+ years of experience

TECHNICAL SKILLS:

Proficient in: Windows XP 2003, 2007, 2010, Filemaker Pro, Remedy, RETS, and Internet/www savvy;

Proficient in Microsoft applications: Excel, Exchange/Outlook, PowerPoint, Word, WordPerfect 5.1; familiar with IBM's AS/400

PROFESSIONAL EXPERIENCE:

Confidential

Senior Assistant

Responsibilities:

• Maintained the front - end customer complaint process utilizing Remedy to enter appropriate information.
• Assisted the State Compliance Department with entering nation-wide state examinations information into RETS for tracking and compliance purposes. Received Litigation correspondence via mail, fax and the CT Corporation and forwarded to appropriate legal personnel for review and action.
• Tracked Litigation correspondence for review if/as necessary per attorney’s requests.
• Created and maintained files for complaints and litigation issues.
• Created, updated and filed legal correspondence.
• Prepared travel plans and submitted related expense reports as required.
• Organized and distributed incoming departmental mail on a recurring basis.
• Answered telephones and supported the Branch Support Team with their nationwide branch call intake requests.
• Distributed incoming departmental faxes, and supported up to eight attorneys.

Confidential

Facilities Administrator, Administrative Assistant, Programs Assistant

Responsibilities:

• Prepared and created Purchase Orders for facilities and furniture orders as required, and prepared and submitted check requests on all incoming invoices for the Facilities Department; set-up ID badges for new employees, and issue and track security access keys for all employees of the Company located at the Candler Building location in downtown Baltimore.

Administrative Assistant

Confidential

Responsibilities:

• Provided administrative support to the President and Vice-President of their Real Estate and Property Division in Baltimore.

Administrative Assistant

Confidential

Responsibilities:

• Front desk support, and administrative support, including scheduling, for Confidential ’s office of JHUSON; coordinated the distribution of CVs for Standing Search Committee; served as office liaison with international and national partners involved in JHUSON-sponsored international programs; maintained calendar of the Director of the Office of International & Extramural Affairs; maintained curriculum vitae; consulted with Office Director on budgetary matters.

Administrative Assistant

Confidential

Responsibilities:

• Administrative support to President and CEO; organized and arranged domestic and international travel plans for staff of 12+, and prepared and submitted related expense reports as required; maintained CD files of cranes in stock as required by dealers as requested.

Programs Assistant

Confidential

Responsibilities:

• Carried out admissions and administrative functions of several courses and seminars conducted at the Joint Vienna Institute (JVI) and the Singapore Training Institute (STI) using the automated Participant Applicant Tracking System (PATS); screened applications, and registered and processed invitees to the various seminars; prepared and drafted original and standard correspondence; worked closely with course coordinators of seminars to inform them of developments throughout each seminar; acted as main liaison with JVI/STI staff in connection with assigned seminars; performed section-wide or divisional assignments as needed.

Administrative Assistant

Confidential, Washington, DC

Responsibilities:

• Worked on a database in their payroll/HR department.

Confidential

Senior Administrative Assistant

Responsibilities:

• Provided administrative support to the Litigation and Forensics Department; assisted in preparation, design, creation, and final production of presentations, reports and proposals; searched database via Confidential system for conflict checks on all potential cases; organized/maintained filing systems; handled travel arrangements and itineraries for staff; answered telephones.

Confidential

Administrative Assistant

Responsibilities:

• Administrative support for staff of Missile Defense Division; organized and arranged itineraries for domestic and international travel and prepared related expense reports; responsible for administration of all office business expenses; arranged video and tele-conferences, and coordinated meetings/luncheons for business associates and customers using Microsoft Office; prepared security clearances and coordinated external company visits with Boeing's Facility Security Officer.

Administrative Assistant

Confidential

Responsibilities:

• Organized/updated paper and automated filing systems for office of 30 lawyers plus support staff; generated/handled office correspondence; handled reception desk; updated stock room inventory and maintained corresponding AS/400 database entry.

Confidential

Office Services Assistant

Responsibilities:

• Sold leads to full staff of stockbrokers (100+) on a daily basis; dealt with incoming and outgoing mail, FedExes, faxes and other correspondence; dealt with owners of the office building on ongoing maintenance issues on a regular basis; general office duties.