It Developer Analyst Ii Resume
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Winston-salem, NC
SUMMARY:
- Solid analysis and design skills.
- Full application life cycle experience: gather requirements, plan, code, test, debug, implement, and support applications.
- Gather and document user requirements.
- Write test cases specific to a client’s requirements.
- Participate in user acceptance testing.
- Ability to lead a team or a project.
- Build relationships with people across all levels, departments, and with customers and vendors.
- Experience with training other employees on technical issues.
- Experience implementing new client’s data to a web based administration system.
- Experience converting client data from a mainframe administration system to a web based administration system.
TECHNICAL SKILLS:
- webMethods Local Service Development 9.8
- Subversion (SVN) version control system
- MS BizTalk Editor - BizTalk Server 2002
- MS BizTalk Mapper - BizTalk Server 2002
- VB Script
- TSQL and SQL Server
- Electronic Data Interchange (834/ 835/ 837)
- XML data files
- Invision Healthcare System
- TALX interactive voice response system
PROFESSIONAL EXPERIENCE:
Confidential, Winston-Salem, NC
IT Developer Analyst II
Responsibilities:
- Produce data files for clients and vendors according to defined specifications using webMethods to transform XML data files to EDI 834 format or client defined fixed width/delimited text files.
- Translate client data into a standard format to update internal administration system.
- Test code and create test cases to ensure requirements are met.
- Responsible for urgent requests to add or correct coding for files due within 24 hours.
- Review file requirements and provide guidance on how to clearly write the specification.
- Provide root cause analysis on file failures and for files that produce unexpected results.
- Perform code reviews for less experienced programming staff and suggest coding improvements.
- Monitor production system and resolve any file or system issues by updating tables using SQL Server and restarting servers.
Confidential
Senior Systems Analyst
Responsibilities:
- Serve as the lead technical resource for assigned new client implementations.
- Review client requirements and provide guidance on system capabilities, potential pitfalls and solutions.
- Provide data analysis on files passed to and from the client
- Audit coding performed by offshore programming team to insure best practices are followed.
- Manage the escalation and resolution of any issues incurred by the client.
- Perform many of the same tasks as listed below in the Programmer/Analyst description including writing TSQL for stored procedures, extensive use of BizTalk Editor and BizTalk Mapper, review and manipulate XML data files, utilize HTML to modify client web sites, etc.
Confidential, Winston-Salem, NC
Business Systems Analyst
Responsibilities:
- Supported the EDI 835 and 83 7 payment and billing files.
- Wrote ad-hoc reports using Siemens’ Invision database.
- Troubleshoot payment and billing processing issues.
- Attended user meetings to understand issues and develop solutions.
Confidential, Winston-Salem, NC
Programmer/Analyst
Responsibilities:
- Promoted to Senior Programmer/Analyst effective April 1, 2006.
- Utilize project management skills to gather requirements, plan, code, test, debug, and implement computer program applications.
- Import employee demographic and benefit data using BizTalk Editor and BizTalk Mapper.
- Export employee data in the standard X12N 834 Benefit Enrollment and Maintenance layout.
- Export employee data in vendor specific formats to update third party benefit eligibility systems. Vendor systems I have worked with include Confidential.
- Export employee payroll data to feed systems utilizing Lawson, Ceridian, and ADP standards.
- Manipulate and query employee data using TSQL and Access.
- Review and manipulate XML data files before converting them into flat files.
- Participate in user acceptance testing for systems releases and client processes.
- Develop test cases to match the client’s requirements. These test cases were used throughout the benefits enrollment cycle to test data loads, the client’s web site, and employee communications.
- Provide root cause analysis on issues and document the results for operations teams.
- Maintain excellent relationships with project stakeholders and fulfill data requests.
- Conduct formal Microsoft BizTalk training sessions for end users. The sessions are designed to teach the Editor and Mapper tools using real world examples.
Confidential
Team Leader
Responsibilities:
- Assign client projects to appropriate programming and support staff.
- Reallocate resources to meet client needs and develop a backup plan for all functions on the team.
- Manage the resolution of client issues as they arise.
- Develop employees by identifying training needs and assigning projects that allow for personal development and growth.
- Assist team members with setting individual schedules and priorities when necessary.
- Conduct semi-annual employee planning sessions and annual reviews.
- Work with client, consultant, and programmer to ensure projects are on schedule.
- Serve as Project Manager on annual benefits enrollment projects.
Confidential
Team Leader
Responsibilities:
- Develop and enhance the technical training program for newly hired programmers. This involved setting up a real client’s data in a test environment so the new hires could program and run the processes.
- Conduct the business training and appropriate technical training sessions for all new hires.
- Implemented Play-To-Win sessions to develop and encourage teamwork among the new hires.
Confidential
Benefits Specialist
Responsibilities:
- Utilize project management skills to code, process, and document complex projects.
- Write code using AIM (COBOL) to process benefits enrollments for multiple clients.
- Use Compuset to produce employee benefits statements and other personalized forms. Write programs to load data files, perform multiple calculations, and produce personalized forms.
- Program interactive TALX voice system to allow the selection of employee benefits via telephone.
