Quality Assurance Analyst Resume
Grand Rapids, MI
Professional Profile
EXPERIENCED Senior Tester with 10 years of testing Software for functional and regression tests.
Organized teams, strong working relationships, and set standards for other employees.
Excellent interpersonal skills and able to communicate and collaborate effectively with diverse co-workers at all levels. Works across departments to develop an understanding of business operations and how software fits into the picture. Self-motivated and able to work independently or in a team environment.
Education and Certifications
Master of Science – Computer Science
Areas of Expertise
Test Case Design
Test Case Execution
Test Environment Setup
Test Plan Design
Test Plan Implementation
Quality Assurance Practices
Test Strategies
Business Analysis
Programming
Database Design/Analysis
Experience and Skills
Rational Functional tester
Rational Robot
Rational performance tester
Rational ClearQuest, Clear Case, RequisitePro
Quality center
HP Load runner
Quick Test Professional (QTP)
Win Runner
MS Visual Basic Application (VBA)
MS Access/MS Windows 2003/XP
Crystal Reports
Experience Summary |
Experienced with IBM Rational and HP test tools
Experienced in Statewide Unified Information Technology Environment (SUITE) methodolgy.
Experienced in development of Test Plan, Test Strategy, Test Cases, and Test Scenarios.
Extensive experience in collaborating with development teams, internal users and identifying, reporting defects.
Strong experience in Mainframe Batch Cycles & Online Real-time Processing.
Experienced in working with analysts, developers and testers for complex projects during the full Software Development Life Cycle (SDLC).
Extensive work experience and expertise in Writing Test Cases, System Testing, Integration Testing, User Acceptance Testing.
Analyzed requirements, designing and executing manual and test cases, test conditions.
Experienced in testing application developed on Web, Client Server, Middleware and Backend architectures.
Experienced in Testing for applications developed on Windows and Unix.
Knowledge of White Box Test Process and Extensive exp in Black Box Test Process.
Experienced in Database Testing including Setup, backups, Stored Procedures.
Participated in Joint Application Development (JAD) sessions.
Strong team player who is proficient at time management and multitasking and is able to meet deadlines and handle changing priorities.
Chronology of Experience
Confidential, Lansing. July 2010 to August 2011
Confidential,Grand Rapids, MI
Position: Quality Assurance Analyst/Tester
Environment: IBM Mainframe, MS Windows XP, SQL Server
Tools: HP Testing tools, JIRA defect tracking tool, MS Excel, Outlook
Currently Working on Business Application Modernization (BAM) project at State Of Michigan the focus of the project aims at making the branch processes more customer centric rather than transaction centric. It has Vehicle registration, Driver License and Customer Management links. I am working as Test specialist for the WEB interface
Responsibilities:
Quality Center:
- Export test cases, requirements, and defects to HP Quality Center (QC)
- Develop and execute test cases using QC
- Train team member for application and HP tools such as QC testers
- Provide defect support with demo and documentation
- Mapping test cases to QC Requirements
- Establish Management module with Releases and Cycle schedules
- Generates reports and test metrics for leadership and individual test execution analysis reporting
- Train testers to use for QC Test Plan, Test Lab, and Defect modules for cycle implementation
WEB:
- Develop and execute SQL queries to extract data for testing.
- Test Web and Branch application for its functionality with regard to Driver and Vehicle areas.
- Enter the defects in defect tracking tool JIRA
- Retest test cases after fix by development team
- Design and develop the QA templates, check lists and guide lines for various deliverables utilizing Statewide Unified Information Technology Environment (SUITE)
- Create the test strategy, test plan, test cases, traceability matrix to perform the functional, system integration and user acceptance testing
- Test the application with smoke and regression test cases using QTP.
Confidential,Southfield, MI April 2009 to May 2010
Client: Confidential,MI Duration: 12 Months
Position: QA tester
Environment: MS Windows XP
Tools: IBM Rational Testing Tools (Rational Functional tester, Rational Clear quest)
Responsibilities:
- Develop and Executed Performance/Functional/Regression test cases.
- Debug and troubleshoot the issues with test environments
- Generate performance reports, graphs and create summary reports.
- Monitor and manage the testing tasks performed by offshore QA test team
- Design and develop, test cases for the web services application
- Participate in project post mortem meetings
- Document testing of each program modifications, changes to test cases for future reference.
- Create the test strategy, test plan, test cases, traceability matrix to perform the functional, system integration and user acceptance testing
Confidential,Detroit, MI November 2006 to June 2010
Client: Confidential,Dearborn, MI
Position: Quality Assurance Analyst
Environment: IBM Mainframe, MS Windows XP, IBM Rational Testing Tools (Rational Robot)
Responsibilities:
- Tested new business and amendments for multiple states. Created requirements and test
- Scheduled and monitored test execution using Rational tools.
- Created and executed test conditions and manual test cases to validate home insurance applications.
- Documented and tracked defects Collaborated with developers to resolve and retest defects.
- Executed regression, user acceptance and system test cases.
- Analyzed requirements and created test conditions and test scripts.
- Tested portal and Legacy application in multiple releases by preparing test conditions from business requirements.
- Created manual test cases for the system integration test cycle. .
- Prepared and delivered status reports to supervisors.
- Executed regression, user acceptance and system test cases.
Client: Confidential,Troy, MI
Position: Quality Assurance Analyst
Environment: SQL, Windows, MS-Office, IBM Rational Robot, Clear Quest.
Responsibilities:
- Used SQL Plus and Toad to create, query and verify test data for backend testing.
- Executed system test cases for Client acceptance testing of the Web Banking Upgrade application.
- Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
- Implemented Traceability Matrix and User Requirement Specification Document (URS) verified the functionality coverage.
- Executed manual test cases to regression test a Web Banking version upgrade.
- Modified and updated the test scripts with detailed steps. Identified, analyzed and documented defects.
- Prepared defect status and testing status reports and submitted to the test lead.
- Prepared and modified test case execution schedule to accommodate scope changes.
- Modified scripts and data requirements. Presented test results to management.
Confidential,Pontiac, MI
Position: Quality Assurance Analyst
Environment: SQL, Windows, MS-Office, IBM tools, (Rational Robot, Rational requisite Pro).
Responsibilities:
- Executed test cases for user acceptance testing for the OneSource application.
- Executed automated test cases for regression testing to validate the functionality.
- Modified and updated test scripts. Identified, analyzed and documented defects.
- Prepared and presented the defect and testing status reports to the test lead.
- Prepared and modified the test case execution schedule for the scope changes. Maintained scripts and data requirements.
- Created the Requirements Traceability Matrix (RTM) for the phase Q2 OneSource application.
Confidential,Detroit, MI April 2003 to October 2006
Position: Quality Assurance Tester
Environment: HP tools, IBM tools, Web Logic6.1/8.1, J2EE, Power Builder, Windows NT, Win-SQL.
Responsibilities:
- Executed system test cases for Client acceptance testing of the Web application.
- Executed automated test cases to regression test a Web version upgrade.
- Modified and updated the test scripts with detailed steps. Identified, analyzed and documented defects.
- Prepared defect status and testing status reports.
- Prepared and modified test case execution schedule to accommodate scope changes.
- Modified scripts and data requirements. Presented test results to management.
- Design and develop the Automation suites using Hp tools.
- Serve as primary liaison between Quality Services staff and product development (PM, BA) for reporting/resolution of software errors
- Develop Quality Procedures and recommend improvements to current quality testing methodologies
- Develop test cases from use cases supplied by requirements team
- Enter defects in defect tracking tool
- Design and develop the Performance test suites using Load runner tool
Confidential,Canton, MI March 2001 to March 2003
Position: Quality assurance Test specialist
Environment: SQL, HP tools, Windows, MS-Office, MS Project, Test Director.
Responsibilities:
- Design and develop QA templates, check lists and guide lines for various deliverables and make sure the project team is adhering to those guidelines.
- Manage multiple QA projects simultaneously and prioritize the tasks between the projects
- Create the test strategy, test plan, test cases, traceability matrix to perform the functional, system integration and user acceptance testing
- Develop performance goals and objectives of each individuals reporting and provide training and tools for each individuals to accomplish. Periodical review of performance goals objectives and provide the feedback accordingly.
- Conduct database testing by using PLSQL and SQL queries