A team oriented individual with twenty plus years of administrative experience, providing accurate support to multifaceted human resource functions. Provided assistance to professional staff in delivering quality services to employees. Exercise judgment related to department procedures and interface with personnel in the department as well as others departments, all levels of management, outside agencies, and the general public. Handled company sensitive and/or employee personal information which required a high degree of confidentiality.
8/19/08 – 4/28/11
Performed a variety of clerical functions in support of the Goodrich Human Resources staff. Assisted with the FMLA process, HRMS data entry (ADP), layoff process, new hire packets and filing. Assist with hiring for one day evacuation slide testing. Assisted/trained receptionist on new Security Visitor Control/badging system and relieved receptionist as needed. Assist with coordination of employee holiday celebrations.
Associate Services Administrator
7/15/02 – 8/14/08
Provided senior level office support to the HR Director, HR Manager and Benefit Manager. Assisted employees with request regarding: benefits, compensation, employment and payroll issues. Administered FMLA/LOA process with the assistance of the Benefit Manager. HRMS data entry and payroll backup (ADP).
1/07/01 – 8/7/01
Administered job prints, cilli codes, civil and building permits for the DSL Engineering department. Assisted engineers and updated daily spreadsheet of all incoming permits and outgoing DSL jobs. Maintained engineering and construction files. Filing, faxing and copying of all job prints and permits.
Benefits Specialist (Temporary assignment)
6/19/00 – 8/3/00
Administered benefit functions as needed during the absence of the HR Manager.
5/98 – 4/00
Administered various benefit programs for production and staff employees: group medical, dental and vision plans, including Life/AD&D, Flex Spending Accounts, STD/LTD, 401k plan, and employee assistance program. Resolve issues between service providers and employee’s, coordinate COBRA notifications, and maintain benefit files. Approve and reconcile monthly invoices. Conduct annual open enrollment. Assisted with data entry and worked closely with Payroll Administrator. Assist HR Manager with termination paperwork. Coordinate FMLA/LOA request with the assistance of HR Manager. Coordinate monthly birthday celebrations.
Associate Services Clerk
6/8/94 – 2/26/98
Performed a variety of clerical functions in support of the Associate Services staff. Maintain personnel and benefit files. Enter data into employee benefit, applicant and training information system. Assist representative in selection and hiring process. Assisted Spanish speaking applicants as needed. Set up appointments for interviews and assist in testing procedures and reference checking. Assist Director and Phoenix College representative with training program and notifying attendees of class schedules. Coordinate registration for outside seminars and courses. Assist in preparing communications for benefit changes and resulting forms. Processed 401k and pension distribution forms and cobra notification.
Human Resources Coordinator, Sr.
12/1/92 – 7/9/93
Performed senior level office and support services to (3) HR Generalist and Suggestion Specialist. Responsible for maintaining approximately 3,000 employee personnel files which included updating employee status into automated Human Resources Management Systems (HRMS). Provided functional guidance and trained other administrative support staff.
Personnel Clerk, Sr.
7/1/91 – 11/30/92
Receptionist/Secretary to fourteen Human Resources staff. Respond to requests for information regarding: benefits, compensation, employee relations, employment, health & safety, and training & development. Administer typing and shorthand test, scheduled applicant interviews, assisted internal/external customer, typing data entry, various HRMS input, and filing. Planned implemented, and scheduled multiple meetings/training sessions for all employees. Assisted Employee Relations Manager and payroll department with all discharged and voluntary termination’s and exit interviews. Coordinated tuition reimbursement program.
Personnel Clerk, Sr.
5/10/79 – 7/5/89
Provided senior level office and support services to Compensation Manager and Compensation Specialist. Trained and guided Career Ladder student.
- Solely responsible for complete accuracy of all incoming Employee Status Notices (ESN’s) before presenting for final approval. Ensure that payroll and data processing deadlines are met. Input all ESN’s into HRMS, print and distribute new ESN’s to proper department secretaries. This required a high degree of accuracy, thoroughness and confidentiality.
- Typed and maintained job descriptions.
- Tracking of 45 and 90 day performance appraisal.
- Assisted Compensation Specialist and payroll department with all legal requirements for garnishments, child support payment orders, levies and subpoenas for effected employees.
- Responsible for maintaining approximately 2,000 employee personnel files.
- Controlled management distribution list for central reproduction department.
- Monitored and coordinated with payroll on all unclaimed payroll checks.
- Resolved employee payroll issues in coordination with employee, supervision and payroll dept.
(Garrett Fluid Systems Division)
Security and Special Services Department
Security Representative, Sr.
Maintained detailed records and files to meet Department of Defense requirements. Processed and prepared personnel security clearances and maintained related records. Handled briefing and debriefing.
Monitored entrance and exit of visitor and employees at lobby/reception areas. Handled group time cards and records for permanent and temporary employees. Carpool sign-up program.
- Typing 55 wpm
- Computer based Human Resources Management System
- Fax Machine
- Microsoft Works 4.0 and Word 6.0 for Windows 95, WordPerfect 5.1, Excel
- ABRA for Windows
- ADP for Windows
- MS Outlook
Secretary for the Women’s Ministry (5 years)
Toddlers Sunday School Teacher and Administrator, ages 2 – 4, (4 years)
Primary Sunday School Teacher, ages 5 – 8 (2 years)
Assist with field trips and fund-raisers