Professional Overview

Human Resource Professional with demonstrated results in Employment Recruitment, HR Audits, and Project Management. My diverse background in various areas of discipline has enabled me to gain valuable skills to perform within the HR organization as an Associate. Document Management Auditor in Healthcare Information, HIPAA Medical Admin Assistant in medical records department reporting to HIS Manager at Emory Midtown Hospital

Accounting
Office Management

• Accounts Payable and Receivable
• Payroll Submission
• Invoice Payments
• Audit reports
• Tax Accounting Schedule A, C, D Retirement Schedules

Medical Records

• Electronic Medical Records
• HIPAA Essentials
• PIA
• HEDIS
• Release of Information I
• Document Management
• Medical Administrative Assistant

Human Resources

• Employment Recruitment
• FLMA - short -term disability
• I-9 Verification
• Background Checks
• Conference and meeting planning
• Helpdesk Support Tier 1
• Inbound triage calls
• Sales support
• Tier 1 support
• Lotus notes
• Windows

EDUCATION

• Project Management Certification
• Information Processing Systems
• Business Management

CAREER POSITION

Confidential Alpharetta, GA July 12- Oct12
Release of Information Specialist administrative in medical records office at Emory Midtown campus. Software used to enter request for records is Esmartlog and Power chart patient medical numbers and to view charts for history dates requested. DRG audits for Humana, BCBS, Cobra, and Care Improvement Plus for inpatient and outpatient dos including billing statements. Request Microfilm Records abstract records history & physical, x-rays imaging, face page, and discharge summary, implant labels for hip or breast implant recalls, letters to corporate office via software, emergency room document certifier, schedule appointments, administrative duties.

Confidential Staffing Atlanta, GA Oct 09- June 12
Medical Records Hedis/Pia Scheduler in document management department. Analyze the type of electronic chart and code accordingly any issues with finding chart by provider name, address, and chart identification number. Received request for payment from providers for charts escalate to accounting for payment via email. Abstract charts review pages add or delete to complete file. Types of charts received by EMR no covers, coversheets, T-1 and worked with manager/CEO of company on all issues with incomplete charts from field reviewers. Software trained on I Tools.

Confidential, MI Jan 08-Sept 09
Helpdesk Support & Sales I
Receive calls from new subscribers and current subscriber to add service to existence account and purchase minute to hand held device in vehicle. Register vehicle to account download Onstar software to vehicle and upgrade the talking courtesy minutes to vehicle. Use customer credit card to purchase selected bundle for the service. Any problems in downloading process transfer call to technical support 2.

Confidential ATLANTA, GA Oct 09-May 11
Sales Advisor for Costco: Advisors are responsible for educating members on all food products and encouraging to purchase. A long with education of the products, all advisors are to know the price and unit price of the product, previous sales lifts made and current sales and lift from other advisors who sold that item. Advisors are to reach a high level of sales goals weekly percentage of all products sold.

Confidential ATLANTA, GA JAN 04-DEC 12
Proprietor - General Manager: Home base residential and commercial cleaning business. Project management skills used in contract seeking, cold call sales and contract writing. Establish business relationships with clients by referring new contracts. Provided estimates over the phone, written estimates prior to service.

Confidential, GA JAN 01-APR 04
Tax Preparer/Office Manager
Prepared federal and state taxes for all states to 2001 - 2003 tax season, open/close office, bank deposits, post office mail taxes, purchase stamps, generate refunds, call clients to pick up checks, scheduled client appointments. Forms 1040, 1040a, schedule A, C, form 8888, EIC, S-Corp., drake software. Computed taxes owed or overpaid and completed entries on forms, following tax form instructions and tax tables.

Confidential - Manpower ATLANTA, GAJULY97-DEC99
Confidential Helpdesk Support Tier 1
Internal helpdesk support, answered calls for mainframe end users, escalated calls to tie1 and 2 software platform team. Product support and customer service 1-800 call center inbound calls from customers ordering IBM Think pad laptop, accessories, and other computer products.

Confidential College Park, GA FEB 96-DEC 97
Lockbox Processor
processed bank deposits, checks, deposit slips and clerks bank receipts. alpha numeric entry.

Professional
Confidential ATLANTA, GA JUNE 90-SEPT 01
Human Resources Associate:Human Resource Organization Atlanta Employment Processing Center, Recruitment and Associate, timekeeping software training, processed resumes downloaded from database, I-9 project for visa employees in compliance, knowledge of state, local and federal regulations FLMA, ADA and EEOC, Continuing education in project management, strong communication and written skills, advanced knowledge of MS office, Lotus, HRIS and PeopleSoft systems. Submitted background checks, processed payroll for new hires, arranged testing for potential new hires, voluntary retirement pay project.

Computer Experience

Microsoft word, Excel, access, powerpoint, fax, copier, icam, Facebook, Twitter, Linkedin, LotusNotes, DELL, Iphone