Sharepoint Administrator Resume
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SUMMARY:
- Obtain a career position allowing me to utilize my skills and experience to develop tools to increase productivity and efficiency.
- Self - motivated, personable business professional with multiple educational degrees/certifications.
- Talent for quickly mastering technology and thinking ‘outside the box’ for successful resolutions - Diplomatic and tactful with professionals and non-professionals at all levels.
- Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports.
- Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
TECHNICAL SKILLS:
Languages/Scripting: VBE, REST, JQuery, HTML, and Visual Basic, PowerShell - Familiar: C#, CRUD, and JavaScript
Applications/Tools: Office Suite, InfoPath, SharePoint Designer, SQL Query, IIS, Office Communicator, Skype, PowerShell, Exchange, Nintex
Platforms: SharePoint 2013 Online - 2010 Enterprise - 2007
PROFESSIONAL EXPERIENCE:
Confidential
SharePoint Administrator
Responsibilities:
- Maintained user access/permissions, created custom navigation and formatting accessibility for SharePoint 2010/2007/2013
- Provided end user support/training while enforcing SharePoint governance.
- Provided feedback to realign priorities as they change and guidance on improving implementation.
- Provided insight to the risk and benefits of implementing new technology within SharePoint.
- Defined and designed tracking reports to help manage SharePoint resources and to assist with audits.
- Worked with Exchange Administrator when providing access to contractors.
- Used retention policy and created user IT information list to maintain the requested monthly updates.
- Worked with IIS when setting up Fully Qualified Domain Name.
- Ensured web implementations were consistent with IT standards.
- Identified issues proactively, informed management, and eliminated any escalations.
- Reduced the number of issues that arose and kept to a minimum.
- Defined benefits and risks with all additional features of SharePoint.
- Created and scheduled training sessions with end users.
- Generated the reporting documentation required to manage SharePoint and worked with appropriate teams to enforce implementation using IT standards.
- Use JQuery to augment navigation, embed information, and modify master pages / menu fly-outs, tabbed web parts, hiding objects, and favicons.
- Used JavaScript to create a global survey based on list, rotating banner images, custom alerts, and modify site pages.
- Used CSS to Farm branding and List formatting.
- Used HTML to add navigation buttons, formatting tables and xml content.
- Used REST to in corporate and share Excel ranges and charts.
- Used daily XML output with SharePoint and InfoPath.
- Created RSS feeds from active lists output to share data.
- Worked with Microsoft Support team to resolve database issues.
- Worked with the Nintex Team to install their workflow/form solution.
- Installed and maintained Yammer application.
- Created active InfoPath forms allowing the Helpdesk to provide status updates to restaurant managers.
- Created SQL query’s to assist database searching.
- Use InfoPath Form Services and Excel Calculation Services.
- Added a LAN folder to Search Crawl allowing users to search LAN documents.
- Used SharePoint Designer for a requirement to create a partial word search.
- Created a global disaster recovery form for leadership and department heads that used versioning and also retention schedules for automatic alerts, creating reminder tasks only on business days.
- Familiarity with working/editing/creating Timer Jobs on the dev server.
- Created PowerShell script to create, restore, and archive sites and libraries on the dev server.
- Created global Training Class signup form.
- Work daily with Office Communicator and Business Skype.
Confidential
Change Administrator
Responsibilities:
- Worked with the concepts and vendors on Confidential /adds/changes.
- Managed processes to deliver requests on time with little to no issues or revisits.
- Worked with managers to propose solutions for problems and process improvements.
- Communicated status efficiently and documented all issues and resolutions.
Confidential
Helpdesk/Support Specialist
Responsibilities:
- Filtered and processed data producing a working solution for any issue ranging from procedural questions to complete nonfunctional computer systems.
- Develop ongoing working relationships with directors, management staff, vendors, supervisors and coworkers.
- Analyze and troubleshoot various hardware, software and procedural issues.
- Accurately and expeditiously document calls in Lotus Notes, providing follow-up for on-going issues as well as service calls.
- Created Development Analysts 'Listing' spreadsheet saving the programmers more than two hours weekly.
- Assisted in several successful restaurant openings.
- Selected to represent the Helpdesk at the '1999 Red Lobster General Managers Conference’.
- Developed process allowing restaurant managers to electronically request swipe cards reducing the number of incoming calls.
- Created accurate tracking process increasing Helpdesk productivity.
- Created Vendor Request Excel form using VBE code to allow for automatic P.O. creation, restaurant confirmation, and Helpdesk tracking.