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Sharepoint Administrator Resume

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SUMMARY:

  • Obtain a career position allowing me to utilize my skills and experience to develop tools to increase productivity and efficiency.
  • Self - motivated, personable business professional with multiple educational degrees/certifications.
  • Talent for quickly mastering technology and thinking ‘outside the box’ for successful resolutions - Diplomatic and tactful with professionals and non-professionals at all levels.
  • Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports.
  • Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

TECHNICAL SKILLS:

Languages/Scripting: VBE, REST, JQuery, HTML, and Visual Basic, PowerShell - Familiar: C#, CRUD, and JavaScript

Applications/Tools: Office Suite, InfoPath, SharePoint Designer, SQL Query, IIS, Office Communicator, Skype, PowerShell, Exchange, Nintex

Platforms: SharePoint 2013 Online - 2010 Enterprise - 2007

PROFESSIONAL EXPERIENCE:

Confidential

SharePoint Administrator

Responsibilities:

  • Maintained user access/permissions, created custom navigation and formatting accessibility for SharePoint 2010/2007/2013
  • Provided end user support/training while enforcing SharePoint governance.
  • Provided feedback to realign priorities as they change and guidance on improving implementation.
  • Provided insight to the risk and benefits of implementing new technology within SharePoint.
  • Defined and designed tracking reports to help manage SharePoint resources and to assist with audits.
  • Worked with Exchange Administrator when providing access to contractors.
  • Used retention policy and created user IT information list to maintain the requested monthly updates.
  • Worked with IIS when setting up Fully Qualified Domain Name.
  • Ensured web implementations were consistent with IT standards.
  • Identified issues proactively, informed management, and eliminated any escalations.
  • Reduced the number of issues that arose and kept to a minimum.
  • Defined benefits and risks with all additional features of SharePoint.
  • Created and scheduled training sessions with end users.
  • Generated the reporting documentation required to manage SharePoint and worked with appropriate teams to enforce implementation using IT standards.
  • Use JQuery to augment navigation, embed information, and modify master pages / menu fly-outs, tabbed web parts, hiding objects, and favicons.
  • Used JavaScript to create a global survey based on list, rotating banner images, custom alerts, and modify site pages.
  • Used CSS to Farm branding and List formatting.
  • Used HTML to add navigation buttons, formatting tables and xml content.
  • Used REST to in corporate and share Excel ranges and charts.
  • Used daily XML output with SharePoint and InfoPath.
  • Created RSS feeds from active lists output to share data.
  • Worked with Microsoft Support team to resolve database issues.
  • Worked with the Nintex Team to install their workflow/form solution.
  • Installed and maintained Yammer application.
  • Created active InfoPath forms allowing the Helpdesk to provide status updates to restaurant managers.
  • Created SQL query’s to assist database searching.
  • Use InfoPath Form Services and Excel Calculation Services.
  • Added a LAN folder to Search Crawl allowing users to search LAN documents.
  • Used SharePoint Designer for a requirement to create a partial word search.
  • Created a global disaster recovery form for leadership and department heads that used versioning and also retention schedules for automatic alerts, creating reminder tasks only on business days.
  • Familiarity with working/editing/creating Timer Jobs on the dev server.
  • Created PowerShell script to create, restore, and archive sites and libraries on the dev server.
  • Created global Training Class signup form.
  • Work daily with Office Communicator and Business Skype.

Confidential

Change Administrator

Responsibilities:

  • Worked with the concepts and vendors on Confidential /adds/changes.
  • Managed processes to deliver requests on time with little to no issues or revisits.
  • Worked with managers to propose solutions for problems and process improvements.
  • Communicated status efficiently and documented all issues and resolutions.

Confidential

Helpdesk/Support Specialist

Responsibilities:

  • Filtered and processed data producing a working solution for any issue ranging from procedural questions to complete nonfunctional computer systems.
  • Develop ongoing working relationships with directors, management staff, vendors, supervisors and coworkers.
  • Analyze and troubleshoot various hardware, software and procedural issues.
  • Accurately and expeditiously document calls in Lotus Notes, providing follow-up for on-going issues as well as service calls.
  • Created Development Analysts 'Listing' spreadsheet saving the programmers more than two hours weekly.
  • Assisted in several successful restaurant openings.
  • Selected to represent the Helpdesk at the '1999 Red Lobster General Managers Conference’.
  • Developed process allowing restaurant managers to electronically request swipe cards reducing the number of incoming calls.
  • Created accurate tracking process increasing Helpdesk productivity.
  • Created Vendor Request Excel form using VBE code to allow for automatic P.O. creation, restaurant confirmation, and Helpdesk tracking.

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