SUMMARY:

• 8+ years of extensive experience in the IT industry, this includes strong understanding of SDLC, System Analysis, and Project Management. SharePoint Lead/PM with experience in architecture, design, development and for Microsoft technologies, Analysis and operations in Global IT Service, telecom, Law firm and banking clients
• 7+ years of experience in SharePoint with planning, architecting the environments, building the servers, automating the installation and configuration, administration, development, UI design, maintenance, migration and troubleshooting complex with SharePoint on - premises and Online as part of Microsoft Support for more than 4 years
• Experience with SharePoint 2013, SharePoint Online/Office 365, SharePoint hybrid setup and management, Azure AD Connect Synchronization, Federated identities with ADFS, Understanding of Azure ACS, Skype for Business and Yammer setup
• Experience with upgrade and migration between SharePoint 2007 to 2013, SharePoint 2010 to 2013 and SharePoint 2010 to SharePoint in cloud of O365
• Experience with Load Balancing SharePoint for high availability farms in physical and virtualized environments with hardware (NetScaler) or NLB.
• Good Understanding for Functional and Technical requirements for SharePoint for project development; work with SharePoint development team to drive the projects to completion.
• Hands on experience with Visual Studio .Net development for custom Timer Jobs, Workflow development, Event handlers, REST API and web services. Focused on CSOM development with HTML, CSS, JavaScript/ JQuery for UI design and branding
• Experience with PowerShell scripting for on premise and SharePoint online management Shell and automating several SharePoint tasks with PowerShell scripts
• Experience in creating workflows using SharePoint Designer, Nintex Workflows/Forms and InfoPath Forms
• Experience with third party integrations including Bamboo solutions, Corasworks, Media Rich ECM, Nintex workflows, Winshuttle, Lightning Tools etc.
• Experience with Database Management and disaster recovery for SharePoint to ensure high availability and performance tuning with failover. Experience with Data Center Migration or SQL Server Upgrade ensuring high availability and performance tuning for SharePoint
• Experience with MS SQL Administration, IIS Administration, Active Directory and AD support tools, Experience with Project Server 2010/2013, TFS 2012, MS Dynamic CRM 2013
• Project Management experience with SharePoint Upgrade and Migration, Sole PM and Tech Lead to research for the best management, reporting, migration tool for SharePoint, purchase and setup. Governance and Best Practices documentation for SharePoint Environments with respect to Security, Capacity, Performance and High Availability, Create and Maintaining SharePoint Architecture Diagrams with Visio service linking it to the Metrics Data with SCOM and migration Tools AvePoint, MetaLogix, Quest Tools, IntLock, GSX etc.
• Experience in Managing SharePoint Farms through providing several services to the portals and sites including Search, FAST Search, User Profile Service, MMS, STS, PPS, BDC, Excel Services etc. with thorough understanding of the architecture of all services in respective SharePoint version
• Strong analytical, communication and problem resolving skills with quick learning ability
• Open to change and new learnings / Ideas / Feedbacks
• Ability to motivate team and floor members through effective demonstration of business goals and targets
• Experience in working with multiple Technical and Business teams, vendors and end users / customers
• SharePoint Trainer with experience in training associates, business users

PROFESSIONAL EXPERIENCE:

Confidential,Santa Clara,CA

SharePoint and CRM Technical Lead/SharePoint SME

Environment: s: SharePoint 2013 farm integrated with CRM and other environments, with load balanced Front Ends and physical SQL cluster with DR site at two locations.

• Technical Lead for SharePoint team and Tier 4 support for SharePoint
• This is a support and development Lead role on a variety of projects including: CRM, SharePoint, Marketing Database tools and banking systems
• Lead SharePoint projects, assist with development, do code reviews and ensure end to end project delivery along with PM
• Did pending SharePoint upgrade
• Worked through large databases issue to resolution and created governance for SharePoint
• Develop scripts for automating SharePoint tasks and configure SharePoint monitoring with SCOM
• Lead the SharePoint integration projects with other Banking systems
• Help resolve SharePoint UAT and production issues
• Analyze SharePoint environment and present reports with recommendations about changes and improvements
• Applied Governance around SharePoint
• Created DR document and performed DR exercise in bubble as well as SharePoint Data Center Migration
• Trained System Administrators and Application Support on SharePoint Administration, Issue troubleshooting, Workflow development and improving the InfoPath Form designs.

Confidential,Cleveland

SharePoint Administrator

Environment: s: SharePoint 2010 with 3 farms in North America, Europe and Asia with 2 WFEs, Application Server and Central Admin Server, SQL Server 2012 R2 with SharePoint WFEs load balanced.

• Worked with firm’s IT department, Technology Support Services as a SharePoint Farm Administrator.
• Monitor and maintain SharePoint Intranet Farms and externally hosted SharePoint Sites with technical requirements and issues
• Handled routine patching and upgrade regularly. Other responsibilities were to manage the sites and site collections, password management, user access, handle change requests and new requests, provide appropriate SharePoint Solutions for Business requirements, also enhance the current environment with advance solutions
• Found the solution to automate the central monitoring of the environment and then implementing it. Implemented the AvePoint’s DocAve Solutions
• Provide escalation level support when needed
• Responded to issues in the servers and work with clients, other service managers, and external service providers to bring successful resolution
• Work with other teams to coordinate the windows server updates and SQL Server updates
• Implementation of SharePoint 2013 with SQL Server 2012 R2 SSAS and SSRS services. Also, installed TFS 2013 and integrated with SharePoint for Project Development Management
• Upgrade and migration for the existing highly customized SharePoint 2010 environment to 2013
• Extensively worked with Central Administration portion to perform server reports, manage errors, logging, web applications, site collections and optimizations
• Created Managed Metadata Service using company’s Taxonomy in SharePoint 2010.
• Manage storage, setting up SSL, manage the TFS and Project Server site
• Maintained architecture Diagrams with Visio using SharePoint list source
• Implement Governance across the environments, by managing orphan users removal, alerting about database size, reporting on usage, managing the content by designated content editors and site collections administrators, managing the site customization as per governance.
• Lead the SharePoint Projects such as Governance, Enhancements, Upgrades, Finding software solutions, working with vendors as Project Manager

Confidential

SharePoint Administrator (Assistant Manager)

• As a SharePoint Administrator, managed all the administration tasks as Environment Setup, implementation, Patching, Upgrade, Maintenance, Performance Tuning, Application Services Configuration with hands-on PowerShell and Stsadm scripting for automating the tasks
• Also handled WinShuttle (Client/Server) and SQL implementation and support
• Worked with Business Team to understand requirements and recommend SharePoint solution
• Worked with development team for website development to setup site, manage databases, SSL configuration with certificates, setting up alerts, developing workflows with Nintex, master pages customization, CSS, JQuery, content type management, solutions deployment
• Worked with Application Development team to customize pages to show the workflow History from different table than maintaining the Nintex History, Custom Timer Jobs, event handlers (to move files from one library to another etc)
• Worked as Level 3 Support personnel for SharePoint Issues, along with SQL and WinShuttle support
• Prepared documentation for Level 1 and Level 2 Support and conducted trainings for them
• Worked with Microsoft, Nintex and WinShuttle development teams when required

Confidential

Technical Consultant (Microsoft SharePoint Admin Support Professional)

Environment: / Farm size: Varied from Client to Client. From small to very complex environments

• Set up and provided end-user support through email, desktop, and telephone support for Level 2 and Level 3 issues for Microsoft Customers which includes professional and Premium tickets
• Issues were ticket based, with internal time limit set for resolution
• Troubleshooting involved all Supported SharePoint 2007, SharePoint 2010 and SharePoint on cloud
• Supported different types of environment for each customer
• Issues involved Server down issues, How tos, Help with setting up authentications (claims, Kerberos etc.), SSL, alerts, configuring services, site web parts, User profiles, workflows, permissions, pages customization, templates, solutions, mysites or anything related to Out Of Box functionality of SharePoint
• Troubleshooting customization issues with pages, solutions, templates etc.
• Identifying root cause for issues using SPSReports, ULS Verbose Logs, Netmon and other tools
• Reproducing issues after setting up the test environments at our end on the VMware
• Help use stsadm or PowerShell script to run batch jobs or health checks or bulk operations
• Supported SharePoint Migration from V2 to V3 and V3 to V4 and helped several customers with identifying compatibility issues of custom web parts if any and provide workaround
• Planned and migrate SQL Server for SharePoint analyzing post- migration issues and solutions or workarounds
• Finding ways to recovery in case of disaster and providing the best way to restore the farm
• Providing guidelines for keeping the farm up and running and managing disaster recoveries
• Organizational skills involved documenting each ticket with respect to issue, cause, environment and resolution provided, discussing critical and complex issues in team bash and providing status update
• Worked in highly collaborative environment with other Microsoft Support teams like Directory Services, SharePoint development, Exchange Server, SQL Server and IIS teams.

Confidential

SharePoint Administrator

• Researching on SharePoint third party tools and scheduling demos for SharePoint third party vendors which meet basic requirements for managing SharePoint Platform and migration as a Project Manager
• Developed the Analysis matrix for the tools Vs clients requirements and provided best solutions at lower cost to meet the requirements
• Architecting the new SharePoint infrastructure for SharePoint 2013, Project Server 2013, TFS 2013 and SQL Server 2012 making sure to enhance performance, decrease deployment time periods, add disaster recovery and lower costs
• Identify the server roles and develop PowerShell scripts for deployments
• PowerShell scripts for the SharePoint and Project Server setup and deployment of highly customized Service Applications, managed metadata, SharePoint security, forms based authentication, custom workflows, web applications, content deployment, SQL, IIS, security,, features, event receivers, .dll and .wsp files
• Handling third party solutions, customized pages, workflows with migration
• Creating Architecture Diagrams, functional and technical documentation
• Creating and implemented governance plans, project management guidelines for SharePoint environment
• Developing How to documents for the Support Knowledge Base

Confidential

Assistant Manager

• Setting up SharePoint 2010 farm for development, QA and Production with the load balanced environment and Patching
• Create a site with Winshuttle Template to use the AutoPost feature
• Apply the SSL Certificates and redirect http traffic to https
• Install, Configure and maintain the third party Application Winshuttle (Client and Server) and call the web services from within SharePoint
• Developed Nintex workflows for Service Request (SR) End to End flow which includes SR number generation, business approval and reviews as well as calling the Winshuttle web service for Automatic Posting of Data to SAP
• Maintain the Excel and Form templates for each process in Confidential and apply security
• Ensure the high availability and better performance by setting alerts for monitoring SharePoint, Winshuttle and SQL Server for CPU, memory utilization
• Windows, IIS and SQL Administration for SharePoint Servers by health checks through windows applications logs, IIS logs and ULS logs respectively
• Configure Incoming and outgoing emails with exchange creating a SMTP connector
• Scheduling batch jobs for SharePoint health checkup and enhanced performance using PowerShell scripts
• Work with Front End support team for Level 3 issues or Change Requests
• Scheduling backups from central administration and from SQL management console
• Handled Server Migration and User Migration from one AD domain to other project for entire SharePoint environment
• Customize ribbon for site according to Confidential Standard
• Helped testing team with test cases through the regression testing after every update
• Setup email alert for the count of SRs processed, rejected or failed
• Created a Project Support document for Front End Support Team to handle common issues or problems
• Provided day to day support (L3) for this project

Confidential

Assistant Manager

• Developed Project Document with Logical Architecture of the project and discuss and finalize the server requirement as per the physical architecture of the project requirement
• Follow the timelines of project with development team to ensure
• Created a site with Claims based authentication to allow access for internal as well as external users to the IT demand portal
• SQL Database method was used to handle external users
• Customized home page to make it user friendly and fit to Confidential Standards
• Apply the SSL Certificates and redirect http traffic to https
• Scheduled the deployment of Solutions developed by Development team to ensure the functionality integral
• Developed Nintex workflow for Demands and CRs approval or rejection including the additional functionality of approval or rejection through email
• Set up workflow failure alerts to Admin and handled re-running the workflows automatically in case of failure
• Ensured the high availability and better performance by setting alerts for monitoring SharePoint, Winshuttle and SQL Server for CPU, memory utilization
• Windows, IIS and SQL Administration for SharePoint Servers by health checks through windows applications logs, IIS logs and ULS logs respectively
• Configured Incoming and outgoing emails with exchange creating a SMTP connector
• Scheduled the Timer Job for Nintex Workflow Data and History Data purging
• Scheduling backups from central administration and from SQL management console
• Handled Server Migration and User Migration from one AD domain to other project for entire SharePoint environment
• Setup User Profile Synchronization from Active Directory and also setup and configured search service
• Created a Project Support document for Front End Support Team to handle common issues or problems
• Provided day to day support (L3) for this project
• Collaborated with Directory Services, Exchange and Project Server teams through Project Development

Confidential

Technical Consultant (SharePoint Admin Support)

• Helped customer preparing the migration package with script for Azure
• SharePoint migration using AvePoint
• Migration assistance with SharePoint 2007 to Office 365 with ShareGate
• Develop Templates for SharePoint Online Sites and automate the site creation process