SUMMARY:

• A SharePoint Architect/Administrator/Project Manager/ Information Technology professional with experience in Enterprise Messaging and Collaboration projects that includes; Systems administration of SharePoint, Microsoft Exchange/Lotus Notes Messaging Environments.
• Extensive experience in Managing, Designing, supporting and documenting SharePoint/Exchange network architecture, which includes; planning, testing, implementation, configuring, maintenance and troubleshooting of clustered Server.
• Strong skills administering and supporting; Active Directory, SharePoint, and Migration projects. Strong skills in collaborating with the business and technical team members, project documentation, meeting timelines/deadlines to achieve enterprise goals.
• Managing technical projects, leading teams and working with 3rd party vendors
• Managing offshore teams
• Leading team meetings
• Expertise in Microsoft SharePoint Servers 2010/2013
• Installing and configuring SharePoint Server Farms
• Configuring SharePoint Server Clustering using Network Load Balancer (NLB)
• Configuring and Synchronizing User Profiles with Active Directory
• Configuring and Setting up MySites
• Configuring SharePoint Search functionality
• Creating SharePoint Web Application, Site Collections and different types of Sites creating and designing SharePoint Sites (limited designing experience)
• Implementing Custom SharePoint Solutions
• Creating, configuring and restoring data for SharePoint Team sites
• Creating applications using Microsoft InfoPath and SharePoint Designer
• Expertise in Microsoft Exchange Servers and Outlook
• Experience with Active Directory Administration
• Expertise on Windows Servers
• Microsoft Office products like Word, Excel, PowerPoint, Visio and MS Project
• Change Management
• Remedy Incident Helpdesk Management System
• Remedy Problem Management System
• Chameleon Change Management System
• Microsoft Project for Project Scheduling and Planning
• Managed cross functional/matrixes teams to resolve infrastructure service issues
• Handled multiple improvement projects and created BDR’s for them to claim soft/hard benefit
• Knowledge of Confidential Storage Products like Snap Manager for Microsoft Exchange backup and Restore and Single Mailbox recovery
• Knowledge of Confidential Storage Products like Snap Manager for Microsoft Office SharePoint Knowledge
• Disaster Recovery (DR), Clustering, Backup and Restore (Sarbanes Oxley Compliance)
• Confidential Storage Hardware Products like FAS Series, E Series, V Series,
• Advanced knowledge of SAN/NAS
• Great Understanding of SCSI/iSCSI
• Experience and Knowledge with VMWARE/Virtualization
• Familiar with AvePoint SharePoint related tools.

TECHNICAL SKILLS:

Operating Systems: OS Windows 2000/2003/2008 R2 and 2012, Windows XP, Windows Vista, Windows 7, Windows 8, AS400/iSeries

Content Management: SharePoint 2007/2010/2013 . Domino/Lotus Notes Servers

Database Servers: SQL Server 2005/2008/2012

Messaging: Office 365, Microsoft Exchange 5.5, Microsoft Exchange 2007/2010/2013 , Outlook 2007, 2003, 2000 & 98, Lotus Notes / Domino 4.5, 4.6, 5.x, 6.0, R6.5, 7.0.3 and 8.5, Blackberry servers, Sametime servers, iNotes, Domino SMTP and Web servers

Clustering: Mirroring, RAID, Lotus Notes Domino Server Clustering, High Availability Storage Groups in Exchange and DAG

Networking: Ethernet, TCP/IP, DHCP, DNS, WINS, DSL, Cable, hubs, cabling, SMTP, POP3, VPN, LAN/WAN

Helpdesk systems: Remedy Incident Management, Peregrine, Clarity

Problem Management: Remedy problem Management system

Change Management: Chameleon Change management system

Migration tool: Binary Tree CMT, Exchange Connector for Lotus Notes (Migration from Lotus Notes to Exchange - Address Books and Mail Databases)

Office Tool MS Office 2013: Word, Excel, PowerPoint, MS Project, Visio, MS Project, PC Anywhere

EXPERIENCE:

SharePoint Administrator

Confidential, Morrisville, NC

Responsibilities:

• Experience supporting multiple Insurance Policy, Underwriting and Claims DMS Systems: GENIUS, NDEX, Eclipse etc.
• Experience Designing, Planning and Configuring SharePoint 2013/2016 Infrastructure including Confidential ’s, App Servers, and Distributed Cache servers, Office Web App Servers, Project Servers and Workflow Manager Servers with high availability.
• Experience deploying SQL Servers for SharePoint database with AlwaysOn for high availability and disaster recovery.
• Experience Creating SharePoint 2013/2016 Farms using AutoSPInstallerInput PowerShell Script/Utility
• Experience Setting up SSRS, SSAS, Power View and Power Pivot in SharePoint 2016.
• Experience migrating Reporting Services (SSRS) Reports from SharePoint 2010 to SharePoint 2013/2016.
• Experience creating new site collections and moving site collection to new databases to reduce database size.
• Experience Migrating from SharePoint 2010 to SharePoint 2013/2016.
• Experience with Office365
• Experience in deployment and setting up AvePoint DocAve6.8.1 including DocAve Manager and Agents.
• Experience with AvePoint DocAve6.8.1 Migrator, Content Management, Storage Optimization, Archiver, Storage Manager (Realtime and Scheduled RBS).
• Experience configuring and using MacroView DMF 8.4 solution - Outlook integration to access SharePoint Libraries, Folder, DocSets and Documents and manage them from there.
• Experience with K2 WorkFlow environment planning and implementation, helped building K2 Workflow environment for Test, SIT, UAT and Prod.
• Researched and configured Content Organizer feature/Drop Off Library/Content Organizer Rules solution as a Document Management System for SharePoint 2016 environment.
• Experience setting up central Content Type Hub and publishing it to other Site Collections, Web Apps and other Farms.
• Experience Setting up Managed Metadata, Document Type, Content Type, DocSets etc.
• Experience in configuring new SharePoint 2013/2016 environment which includes multiple Confidential, Distributed Cache Servers, Application servers, BI and Project servers, separate servers for the Search Application, separate User Profile Synchronization application server, Office Web App servers, Reporting Service (SSRS), Power Pivot and Power View, Analysis Service (SSAS) etc.
• Experience working with DocAve - AvePoint/ Confidential SnapManager for SharePoint 8, performing backup and restore, enabling Real-Time and Scheduled RBS for site collections.
• Experience with SCOM 2012 Monitoring and working on Alerts to troubleshoot problems.
• Experience with performance monitoring to check CPU, Memory and Disk performance
• Experience checking and investing events and issues on daily basis to keep the servers healthy and error free.
• Experience using ULS log viewer for trouble shooting.
• Experience supporting end users and business users.
• Experience setting up SharePoint Content Deployment.
• Experience applying OS and SharePoint Patching/Hotfixes/Upgrades.
• Experience upgrading Content databases
• Experience with Active Directory, Exchange, DNS, IIS, F5 Load Balancer Appliance, SSL etc.

SharePoint Administrator

Confidential, Raleigh, NC

Responsibilities:

• Experience Designing and planning SharePoint 2013 Infrastructure including Confidential ’s, App Servers, and Distributed Cache servers, Office Web App Servers, Project Servers and Workflow Manager Servers with high availability.
• Experience deploying SQL Servers for SharePoint database with AlwaysOn for high availability and disaster recovery.
• Knowledge of SharePoint 2016 and changes
• Experience creating new site collections and moving site collection to new databases to reduce database size.
• Experience Migrating from SharePoint 2010 to SharePoint 2013.
• Experience with Office365
• Exposure to Sharegate Migration tool to migrate SharePoint Sites, Subsites, Content Types, Permissions and permission levels, Features, Workflows (out of the box workflows only), List and Libraries, Documents and versions, forms and views etc. Migration can be done from Test to QA (QC) or Prod or vice versa.
• Experience converting SharePoint content databases from classic mode to claims mode.
• Researched and tried to setup Host-Named site collection in test environment
• Experience in configuring new SharePoint 2013 environment which includes multiple Confidential, Distributed Cache Servers, Application servers, BI and Project servers, separate servers for the Search Application, separate User Profile Synchronization application server, Office Web App servers.
• Experience working with DocAve - AvePoint/ Confidential SnapManager for SharePoint 8, performing backup and restore, enabling Real-Time and Scheduled RBS for site collections.
• Experience with SCOM 2012 Monitoring and working on Alerts to troubleshoot problems.
• Experience with performance monitoring to check CPU, Memory and Disk performance
• Experience setting up New Relic Monitoring Software to Monitor SharePoint Web Applications and performance
• Experience checking and investing events and issues on daily basis to keep the servers healthy and error free.
• Experience using ULS log viewer for trouble shooting.
• Experience supporting end users and business users.
• Experience setting up SharePoint Content Deployment.
• Experience applying OS and SharePoint Patching.
• Experience upgrading Content databases
• Experience with Active Directory, Exchange, DNS, IIS, F5 Load Balancer Appliance, SSL etc.

Sr. SharePoint Administrator

Confidential, RTP, NC

Responsibilities:

• Leading a team of SharePoint Administrators
• Administrating multiple SharePoint 2010/2013 Farms.
• Migrating from SharePoint 2010 to SharePoint 2013
• Within few weeks, architected a new SharePoint 2013 Test environment which includes multiple Confidential, Distributed Cache Servers, Application servers, BI and Project servers, separate servers for the Search Application, separate User Profile Synchronization application server, Office Web App servers, and Database servers with AlwaysOn feature.
• Organized meeting to capture requirements with multiple stake holder.
• Researched Software and Hardware requirements for the SharePoint 2013 Test Farm including Windows 2012, SharePoint 2013, Project 2013, Office Web Apps, CPU, RAM, and Disk etc.
• Deployed Office Web App 2013 to preview and edit Microsoft Office Suite documents (MSWord, Excel, PowerPoint and OneNote) in web browser.
• Created and configured Service application: Search, User profiles synchronization, App Management, Secure Store, Excel, Managed Meta Data, Performance Point, Business Database Connectivity, Access Database 2010 Service, Word Automation etc.
• Deployed SQL Server 2012 AlwaysOn feature to achieve High Availability and Disaster Recovery.
• Installed and configured separate SQL 2012 AlwaysOn clusters and availability groups for Content Databases, Search databases and App/BI/Project databases.
• Deployed SharePoint 2013 Farm with SQL Server 2012 AlwaysOn enabled.
• Maintained SQL Server Permissions and mapping.
• Created SQL Maintenance Plan for backup and restore.
• Configured Backup jobs and tested restores for SQL Servers
• Leading and coordinating the project with multiple teams.
• Researched best practice to provide the above SharePoint 2013 Farm proposal.
• Continue to Administrator existing farms and SharePoint infrastructure.
• Continue to support User issues in Production environment.
• Designed Infopath forms and created workflows.
• Coordinating the project and SharePoint Administration operation with Windows group, DNS Group, Access management (IAM), Network group and others involved.

Systems Application Analyst / Administrator

Confidential, RTP, NC

Responsibilities:

• Worked with GSK and supported Office 365 Messaging environment.
• Upgraded Cloud Hosted Office365 Exchange 2010 to Office365 Exchange 2013.
• Experience in installing SharePoint 2010/2013 farms, Confidential (Web Front End Server), 2008/2012 SQL Server, setting Application Server.
• Configured NLB for load balancing the Confidential ’s. I have setup and administered multiple Web Application, Site Collection, Sites, List and Libraries etc.
• Setup User Profile Synchronization, mySites and BLOBs for the customers.
• Experience with OneDrive (personal) and OneDrive for Business
• Experienced using multiple technologies like AvePoint DocAve and Confidential SnapManager for SharePoint for backup, restores, and disaster recovery of the SharePoint environments. I
• Experience setting up most of the other Application Services that come with SharePoint like App Management service, Managed Metadata Service, Excel services, Secure Store Service, Business Data Connectivity Service, Search Service, Excel Services, Access Service, Performance Point, User Profile Service
• Integrating Microsoft Project with Exchange Server 2010 to synchronize tasks etc.
• Created workflows and InfoPath forms for multiple customers.
• Development experience with HTML5, and CSS. I have created a few websites using html and CSS.
• Experience with full Software Development Life Cycle (SDLC)
• Coordinated the development and managed offshore teams.
• Trained Site collection users, Power Users and general users to make best use of SharePoint environment as per their needs. I have experience with full life cycle
• Experience with Exchange 2013 EAC (Exchange Admin Center), RBAC (Role Based Access) and EOP (Exchange Online Protection) etc.
• Responsible for changing Multi-Factor authentication for OWA through Ping federate.
• Worked with Exchange 2013 upgrade and STS (Secure Token Services) rollout and working with Microsoft closely. STS project involves protecting information related to the messaging environment specially emails in dedicated 2010/2013 Exchange Online Environment. Ping federate federation service is being implemented to provide MFA authentication service.
• Writes test plans and test case documents to test Office365 Exchange 2013 and Secure Token Service. I worked with Microsoft to fix the OWA timeout issue and to set proper settings on UAG (Unified Access Gateway).
• SharePoint Administration and Architecture in parallel.
• Managing Office 365 SharePoint 2013 and Exchange 2013.
• Administer User and Licenses for Microsoft Office 365.
• Knowledge in setting up the public and private OWA profiles to maintain high security of the attachments and avoid losing information on Public computers.
• Coordinate issue with Microsoft and support the internal users for their day-to-issues. Collect and provide particular reports using PowerShell. Also, look through MSO Online Reports and Usage and provide report as needed.
• Supported and worked on the Mobile Devices issues including Android, iPhones and iPads etc.

Technical Support Engineer

Confidential

Responsibilities:

• Knowledge and hands on experience of Confidential Storage and Storage Technologies.
• Technical Support Engineer for Confidential and Supported Confidential clients for the Confidential Storage Product.
• Hardware side, it involved troubleshooting of Confidential Data ONTAP operating system, Confidential Filers hardware issues, Load balancing or Clustering the Filers, RAID issues, Chassis or Disk failure issues, Data ONTAP Upgrade and Firmware upgrade issues etc.
• On Software side, assisted clients in troubleshooting the Backup and Restore issue for SharePoint and Exchange using Confidential SnapManager software’s. I have had trainings on SharePoint 2010 implementation on Confidential Storage, Implementation and configuration of SnapManager for SharePoint 2010 which includes Data Protection using Backup and Recovery Manager, Storage Optimization using Remote BLOB Storage (RBS), Storage Archiver to archive the SharePoint Contents and Connector to access external data (from CIFS Share).
• SharePoint Disaster Recovery planning and implementation.
• Experienced with SnapDrive for Windows, SnapManager for SharePoint 2010, and SnapManager for Exchange and SnapManager for SQL for data backup, recovery and Storage optimization.
• Created multiple Microsoft InfoPath forms and workflows using SharePoint Designer and Microsoft InfoPath software. I have worked on creating Web Parts using Visual Studio. I have hands on experience in using html and CSS (Cascading Style Sheet).
• Experience with lot of other Storage technologies like SnapMirror, SnapVault, CIFS, NFS, ISCSI, FC, FCOE etc. Experience in using Data ONTAP Storage OS and worked with Confidential System Manager.

Enterprise Collaboration Consultant/SharePoint Administrator

Confidential, Raleigh, NC

Responsibilities:

• Worked on designing, installing and configuring SharePoint 2010/2013 Farms.
• Architecture and Administration, this included installing SharePoint Clustered Web Front End servers (using NLB), Installing SQL 2008/2012 servers, Search/indexing Server, Application servers, configuring SharePoint servers, Installing and managing IIS/DNS server
• Provided SharePoint Central Administration, configuring SMTP settings for Outgoing and Incoming Mail Server, creating Web Applications, Site collections and Sites under Site collections.
• Experience in applying updates and patches on regular basis to keep SharePoint servers up to date. I have worked on upgrading sites from SharePoint 2007/2010 to SharePoint 2013.
• Experience with SkyDrive
• Experience in working with Visual Studio to create Web parts, InfoPath Forms and developed application workflows in Visio
• SharePoint Designer client and developed multiple application like Help Desk Support system, PSR requests and Contact forms etc.
• Worked with variety web-parts and used them as they fit well with sites.
• Implemented Custom Developed Application Solutions on the client site with prior testing in Lab environment.
• Experience using SharePoint Management Shell/PowerShell to add, install, uninstall, and remove the SharePoint Solutions. I have also worked on Remote BLOB configuration, SharePoint Search, Configured Office Web App on SharePoint server and User Profile/Active Directory Synchronization etc.
• Experience Integrating SharePoint and SSRS Services.
• Administrator level experience with Microsoft Dynamic CRM and supported it for the internal users for Confidential Integrated Solutions, Inc. Knowledge on SharePoint, SSIS (SQL Server Integration Service) and SSAS (SQL Server Analysis Service).
• Experience on SharePoint 2010 and SharePoint 2013 Server. I have migrated contents from SharePoint 2007 to SharePoint 2010/2013 Server farms.
• Acted as a SME advising the backup, recovery and disaster recovery scenarios and solution as per their needs.
• Administered Office365 SharePoint 2010/2013 environments and created applications.
• Migrated Old data and created new applications using Microsoft InfoPath Forms, SharePoint 2013 Workflow application using SharePoint 2013 Designer client.
• Created Taxonomy structure based on Permanent Departments, Services, Products and other collaboration categories.

Messaging Technical Specialist - Lotus Notes/Domino & Exchange Administrator

Confidential, RTP, NC

Responsibilities:

• Worked with all the stakeholders including Business owner, Product or Service owner, L2/L3 Support (located in US and internationally). Supported projects in; UK, KL, India, Poznan and, Canada.
• Collaborated departments with on these projects; Legal IT, RMA and IT Quality to make sure we follow the right process and procedure, and archive the appropriate data in PIER.
• Evaluated warranty and licensing issues and collaborated with the vendor to de-activate and/or transfer the licenses to another group.
• Decommissioned many R&D IT applications that involved PTLIMS Oracle Database (GxP), BioPharm R&D OE Databases, Regulatory Database System Applications (GxP), Paragon (GxP) and Histology Inventory Worksheet system and a few others.
• Extensive knowledge and support experience of Microsoft Exchange and Lotus Notes Messaging environments. In GSK, we supported and migrated Exchange 5.5 Messaging environment that had over 25 Exchange servers (US and UK users were only on Exchange servers) to Lotus Notes Environment which had 600+ Lotus Notes Servers worldwide and over 110,000 Users in 2004. In,
• Helped and supported migration of Lotus Notes Servers from Windows Operating System to Confidential AS400/iSeries Servers. Later in, company decided to go back to Exchange 2007 and SharePoint. During the due diligence process, we worked again on Exchange and SharePoint Servers. Therefore,
• Working on Exchange and Lotus Notes Networks for over 16 years. I now have experience with Exchange 5.5, 2000, 2003, 2007 and 2010 and also with all Lotus Notes Domino server environments.
• Oracle Databases, SQL Databases and other technologies on Decommissioning projects along with Lotus Notes, Exchange, outlook and SharePoint.
• Created R&D IT SS Decommissioning Program SharePoint Team Site in a week’s time and configured it for the team
• Managed SharePoint Team Site for two years.
• Provided training sessions to the team related to Meetings/Workspaces, Document libraries, created links to Lotus Notes databases, Changed theme based on the teams approval, General settings, modified web parts to show agenda in more presentable form compare to the too much data on the Agenda page.
• Systems used: Windows 2003 operating systems and Microsoft Exchange servers
• Address Book upgrades, system databases and Mail file maintenance, Archiving, Mail file Quota management (Janitor product from Sherpa)
• Quality improvement streamlining the backup/restore processes, outage trends for root cause elimination.
• Improve documentation and checklists etc.
• Done testing and providing feedback for Email archiving solution called Autonomy from Zantaz.
• I successfully completed migration of many servers and worked as a consultant to other team members for it. I have been involved in system administration, trouble-shooting, continuous improvements and management of messaging services in GSK. I have
• Successfully rolled out and maintained GSX monitoring system to monitor all 500+ domino servers.
• Involved in server maintenance, performance improvement, and technical escalation processes.
• Led multiple projects for moving user’s from NT to AS400 environment. I
• Involved in resolving escalated issues of lotus notes and exchange migrations, participating in the US Messaging On-Call rotation.
• Worked with 3rd party vendors
• Worked on security feature for incoming and outgoing emails in regards to particular Domains, Users and Mail size etc.
• Maintaining multiple SMTP Lotus Notes servers with failover configuration.
• Maintaining replication of multiple address books and thousands of mail files and Applications in clustered Messaging environment.
• Executing all user creation & deletions request for all users nationwide
• Executed multiple projects where users and their mail files migrated or moved to other Domino servers. Old mail files and servers decommissioned after successful migration.
• Maintaining replication of administration process Adminp for all servers.
• Maintaining Calendaring and Schedule.
• Monitoring and maintaining log database, Domino Domain Monitoring (DDM) probes, Views, View indexes, Full text index, agent issue etc.
• Configured Domino tasks such as Fixup, Compact and Udall to run on regular basis on core system databases like Address books, log database, mail.box and any other huge databases which may need it.
• Maintaining multiple replication and cluster replication tasks.
• Archiving the user’s mail databases to free up the server space.
• Testing and applying the hotfixes on iSeries Domino servers and patches on windows based domino servers.
• Maintaining Lotus Notes LEI server and GxP regulated application servers.
• Enabling HTTP Protocol to use Domino as web server.
• Worked on iNotes to access mail through Internet client.
• Worked on Quickplace and Sametime servers.
• Experience in backup and restore using ArcServe software. Current domino data is backed up by iSeries/AS400 BRMS (Backup and Recovery Media Service Software)
• SOX Compliance in terms of Domino Data (e-Mail/Application data) Backup and restore
• Worked on tumbleweed products (Secure Mail, Anti-Virus, Content filtering etc)
• Worked on Postini (Anti-Spam email filter, TLS settings, Routing failover, Secure Mail, Anti-Virus, Content filtering, Disclaimers etc.)
• Managed and Administrated Microsoft Exchange server 5.5 and 2003
• Migrated Users from Exchange 5.5/2003 to Domino Servers.
• Created and Managed SharePoint Team Site for our departments GSK and Stiefel Email environment Integration/Merger Project:
• Working on Stiefel and GSK Email integration project. This project involved different levels representatives from GSK as well as Stiefel. Objective of the project was to integrate both companies messaging environments.
• Tested the solution in test environment, which involved appropriate level of cross certification.
• Implemented tested solution in production messaging environment by implementing the Gateway Lotus Notes Domino servers which also served as Calendar servers both sides.
• Configured failover gateway server for mail routing and replication.
• Restricted access to Application servers only by modifying the server document.
• Worked on DNS and Networking issues involved in the project.
• Kept all stake holder and sponsors informed through the regular status updates, change management communication and business communication.

Lead Solution Architect - Secure E-mail /HIPAA Compliance

Confidential

Responsibilities:

• Worked on a project for E-mail security/HIPAA Compliance in the Lotus Notes Domino/Exchange Network. During this project, I analyzed client’s existing environment to assess their readiness for External E-mail security / HIPAA Compliance including encryption, authentication, S/MIME, alarms, audit trails, archiving, disaster recovery and configuration for HIPAA Compliance.
• Research of multiple solutions available in market to evaluate best solution available for secure e-mail, content filtering and anti-virus
• Provided comparative analysis of alternate solutions depending upon latest technology, ROI (return on investment), cost effectiveness, utilization of existing network and resources, impact analysis etc. During this project