Sharepoint Support Resume

SUMMARY:

Discrete Mathematics Introduction to Computer LanguagesOrganization of Data New Media and the Web
Networking and Telecommunications Information and Organizations
IT Project Management Integration and Problem Solving
User and System Principals Fundamentals of Systems and Enterprise Integration
Advanced Enterprise Integration Database Management and Administration
Obtained an SAP student recognition award upon completing three SAP projects
Worked on a project for the Advising office at Confidential State York and Habitat for Humanity
Selected software for the advising office so people could set up appointments online
Drew UML’s to map out the process in Vizio
Was the team lead and wrote a project plan based off project management documentation
Created a new database for Habitat for Humanity based off entity relationship diagrams(ERD’s)
Extracted certain data from the old database using SQL in Access
Made the new database in mySQL

PROFESSIONAL EXPERIENCE:

Confidential

Sharepoint Support

Responsibilities:

Create custom sites in Sharepoint
Create surveys in Sharepoint
Create subsites with document libraries, asset libraries, folders, and much more
Handle user requests through Track - IT, IT ticketing software
Deal with internal customers on a global basis using customer service techniques

Confidential

HRIS Specialist

Responsibilities:

Used Toad to convert queries from Oracle to SQL Server
Used Microsoft Access in Design View to translate the queries from Oracle to SQL Server
Managed Job Descriptions and put them in the correct format for the updated Confidential Health ERP System for Hospitals
Linked Performance evulations to Confidential ’s ERP system
Performed the test and build in Crystal Reports, along with formatting commands from oracle to sql server.

Confidential

IT Specialist

Responsibilities:

Informatica training to extract, transform, and load data for applications
SAP Business Objects training to display data in visualizations for customers
Created multiple Dashboards to display financial totals for items to be bought and sold for the customer to view
Gathered requirements from customers for use in SAP Dashboard

Software: SQL, Microsoft SQL Server, Microsoft Visio, Oracle DB, Informatica, SAP Business Objects SuitemySQL

Confidential, York, PA

Service and Support

Responsibilities:

Confidential, York, PA

Tech

Responsibilities:

Installed Shockwave, Adobe Flash Player, Adobe Reader, and Windows updates for the whole school district which included 9 schools and installed Thin Clients
Participated in recycling over 100 Confidential, over 100 computer towers, and various equipment