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Sharepoint Support Resume

SUMMARY:

  • Discrete Mathematics Introduction to Computer LanguagesOrganization of Data New Media and the Web
  • Networking and Telecommunications Information and Organizations
  • IT Project Management Integration and Problem Solving
  • User and System Principals Fundamentals of Systems and Enterprise Integration
  • Advanced Enterprise Integration Database Management and Administration
  • Obtained an SAP student recognition award upon completing three SAP projects
  • Worked on a project for the Advising office at Confidential State York and Habitat for Humanity
  • Selected software for the advising office so people could set up appointments online
  • Drew UML’s to map out the process in Vizio
  • Was the team lead and wrote a project plan based off project management documentation
  • Created a new database for Habitat for Humanity based off entity relationship diagrams(ERD’s)
  • Extracted certain data from the old database using SQL in Access
  • Made the new database in mySQL

PROFESSIONAL EXPERIENCE:

Confidential

Sharepoint Support

Responsibilities:

  • Create custom sites in Sharepoint
  • Create surveys in Sharepoint
  • Create subsites with document libraries, asset libraries, folders, and much more
  • Handle user requests through Track - IT, IT ticketing software
  • Deal with internal customers on a global basis using customer service techniques

Confidential

HRIS Specialist

Responsibilities:

  • Used Toad to convert queries from Oracle to SQL Server
  • Used Microsoft Access in Design View to translate the queries from Oracle to SQL Server
  • Managed Job Descriptions and put them in the correct format for the updated Confidential Health ERP System for Hospitals
  • Linked Performance evulations to Confidential ’s ERP system
  • Performed the test and build in Crystal Reports, along with formatting commands from oracle to sql server.

Confidential

IT Specialist

Responsibilities:

  • Informatica training to extract, transform, and load data for applications
  • SAP Business Objects training to display data in visualizations for customers
  • Created multiple Dashboards to display financial totals for items to be bought and sold for the customer to view
  • Gathered requirements from customers for use in SAP Dashboard

Software: SQL, Microsoft SQL Server, Microsoft Visio, Oracle DB, Informatica, SAP Business Objects SuitemySQL

Confidential, York, PA

Service and Support

Responsibilities:

  • Imaged computers with a Windows 7 operating system
  • Configured the computers with Confidential specifications
  • Imaged and configured over 80 computers
  • Performed the final configuration upon deployment for employees

Confidential, York, PA

Tech

Responsibilities:

  • Installed Shockwave, Adobe Flash Player, Adobe Reader, and Windows updates for the whole school district which included 9 schools and installed Thin Clients
  • Participated in recycling over 100 Confidential, over 100 computer towers, and various equipment

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