PROFESSIONAL SUMMARY:

• Strategic advisor and pioneer of SharePoint implementations and knowledge sharing solutions.
• Experienced software, technology and services industry professional providing end - to-end business solutions focusing on integration of business process technology, organizational learning, change management, operational sustainability and business management consulting.
• Effectively bridges the gap between business and technology.
• Expertise in change management, process development and improvement, strategy, policy & governance, business analysis, PDLC and training.
• Visionary leader that motivates and empowers others to excel. Speaker at industry events and communicator of product concepts and strategy.

SKILLS:

• Project Management
• Cross-Functional Project Team Leadership
• Business Analysis
• Product Management
• Strategic Planning/Leadership
• Product Development Life Cycle
• Software Design and Development
• SharePoint Strategy & Implementation
• Knowledge Management
• Enterprise Content Management
• Change Management
• Policy & Governance
• Process Design/Redesign
• Training & Mentoring

EXPERIENCE:

SharePoint Experience Consultant

Confidential

Responsibilities:

• Assist businesses of all sizes with efficiency and adoption cloud and on-premises SharePoint.
• Provide these services: Business Process Improvement, Strategy & Implementation, Policy & Governance, Training & Mentoring.

Head of Operations

Confidential

Responsibilities:

• As a core company leader, provided strategic planning guidance, managed development projects, managed product development, provided development and operational process improvements, designed knowledge management system.
• Coordinated development and QA with an offshore team based in India.
• Confidential, a startup created to put land documents online

Knowledge Management & SharePoint Lead/Consultant

Confidential

Responsibilities:

• As the Upstream Research Company's ( Confidential ) only knowledge management/SharePoint expert, I provided guidance on strategy, knowledge sharing, collaboration, usability and design for over 150 sites working directly with management, leads and general staff.
• Defined standards and provided assistance to 800+ Confidential staff on best practices, process improvement and special projects.
• Improved multiple key business processes, including Release of Information (ROI), Fixed Asset Coordination, Internal Seminars and Conferences, Safety & Health, Annual United Way Campaign, Campus Transition and Technology Sharing.
• Developed and led training of Site Administrators and staff in knowledge sharing practices, improving work processes and using SharePoint effectively.
• Managed site readiness for migration from SharePoint 2007 to 2010.
• Managed the planning, scheduling, development and deployment of SharePoint sites.
• During the last three months of my contract, I trained a team of 3 Confidential employees to assume my role.

Business Systems Manager

Confidential

Responsibilities:

• Managed a complex data integration project between legacy front-end and back-end systems.
• Reported directly to the CIO.

Product Manager

Confidential

Responsibilities:

• Managed planning, design, development and launching of Confidential, an online legal auction community that connects lawyers to clients.
• Managed the design, development and release of multiple websites for Confidential, a start-up delivering home technology solutions.
• Developed and managed corporate standards and best practices.
• Managed the design, development and release of Confidential, Confidential online marketplace startup to match buyers and sellers.

Manager, Technology Services

Confidential

Responsibilities:

• Responsible for managing client projects, knowledge management solutions, designing, developing and managing corporate intranet, and business development.
• Managed SharePoint implementations for long-term success and operational excellence through organizational improvements, process and policy development and review, usability enhancements, and knowledge management best practices.
• Provided guidance on marketing and communications for product rollouts.

Senior Business Analyst

Confidential

Responsibilities:

• Defined requirements and specifications for global knowledge sharing systems based on SharePoint and managed corporate Intranet.

Senior Knowledge Management Engineer

Confidential

Responsibilities:

• Co-founder and visionary of the Knowledge Management Office ( Confidential ).
• Managed the interface design and specification of corporate intranet based on SharePoint
• Incorporated a product management approach to IT projects with two major global internal implementations with 100% adoption at release: a corporate intranet built on SharePoint and a VOIP/web-conferencing system for collaboration.
• Co-developed processes and training for employee certification of the AspenTech project management approach.
• Developed and managed internal Learning Management System (LMS) for a project management training and certification program.
• Presented innovations in intranet releases at KMWorld & Intranets 2005.

Internet Project Manager

Confidential

Responsibilities:

• Managed web design, development and marketing company.

Senior Research and Technology Analyst

Confidential

Responsibilities:

• Responsible for identifying technology partners through research and trend analysis and managing processes in a role reporting directly to the Chief Technology Officer.
• Researched markets and technologies to determine partnership opportunities with industry leading vendors and initiating partnerships.
• Managed internal collaboration and information sharing processes and tools.

Director of Process Development

Confidential

Responsibilities:

• Managed the product direction for $4 million software product and a six member process development team.