Sharepoint Administrator Resume
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New York, NY
SUMMARY:
- Strategic and analytical Information Technology professional with extensive experience in Web content management, Web project management, business analysis and SharePoint administration. Skilled at requirements elicitation, documentation and design, working both in a support and functional lead capacity. Effectively served as a functional lead for coordinating site redesign efforts, user acceptance testing, training, change management, and operational enhancements for implementations with release impacts on over 60,000 users.
- Proficient in: SharePoint, Business Analyst, SDLC, SQL, Content Management, HTML, CSS, Project Management, Change Management, User Acceptance Testing, Google Analytics Reporting, JavaScript, JQuery, Adobe Dreamweaver, Photoshop, Illustrator, and Microsoft Excel, Word and Project
PROFESSIONAL EXPERIENCE:
Confidential, New York, NY
SharePoint Administrator
Responsibilities:
- Support the Global Intranet Services with an array of processes and business functions to complete the day - to-day operations of the organization; apply technical knowledge and experience to resolve system issues and ensure optimal system performance.
- Provide web content management support and guidance for the organization’s global intranet site supporting over 50 countries and 60,000+ users.
- Develop web content and site governance strategies for departments within the organization to optimize the use of the SharePoint 2013 and Office 365 platform.
- Contribute to the creation and development of the Confidential SharePoint Social Community governance model in an effort to improve the organization’s social presence.
- Work with global teams and service providers to fulfill any projects or requests, or resolve any issues that arise.
- Served as a functional lead for the redesign of department intranet site, including conducting requirements workshops with stakeholders, directing a function walkthrough and providing technical support after site was published to production environment.
- Oversaw the migration of three SharePoint 2010 sites to SharePoint 2013 from inception to implementation, serving as a technical lead for the vendor and business users.
- Managed and coordinated global issue tracker for request to resolve issues or defects within the SharePoint platform.
Confidential, New York, NY
Interactive Designer
Responsibilities:
- Developed web user interfaces, landing pages, banner advertisements and publication assets using a proprietary content management system; designed visual assets using Adobe Creative Suite to support corporate brand awareness and lead generation campaigns.
- Produced Google Analytics monthly web analytics reports showcasing trends, traffic changes and web traffic data on a global scale.
- Led web content creation and implementation efforts for Confidential ’s Analytics Risk Perspective global online magazine, serving as a technical lead for management of content.
Confidential, New York, NY
Web Producer
Responsibilities:
- Conducted meetings with end users to gather detailed business requirements, give instruction and recommendations for web content information architecture.
- Produced SharePoint 2013 training curriculum materials and conducted in-person and web-based trainings.
- Maintained intranet web services ticketing queue to fulfill web service request throughout organization.
- Served as a functional lead on the migration of over 27 Drupal sites to SharePoint 2013, conducting requirements gathering sessions and a functional walkthrough.
- Managed internal SharePoint 2013 site creation process with governance framework and information architecture.
Confidential, Alexandria, VA
Web Administrator
Responsibilities:
- Created and directed a roadmap and led the full redesign of United States Coast Guard Information Assurance Division internal and external facing web sites migrating from SharePoint .
- Generated a United States Coast Guard’s SharePoint 2007/2010 governance model, increasing site usage over 100%.
- Administered SharePoint 2007/2010 sites, including implementing security permissions, creating lists, updating the document library, directing workflows, troubleshooting issues, and managing production deployment and sub-sites.
- Led strategic planning initiative to redesign external and internal websites by identifying effective SharePoint 2010 solutions for key business processes.
Confidential, Washington, DC
Business Analyst
Responsibilities:
- Conducted formal and ad-hoc product analysis (workflow, feasibility, gap, trend and cause and effect analysis).
- Identified and aligned business goals and product requirements in order to introduce and enhance product features.
- Developed project and product launch plans and tracked project deliverable milestones and deadlines.
- Translated Web strategies into process flows and user interface specs (use case, user-flow, site maps, wire frame).
- Optimized development of the Information architecture and user experience based on functional specifications and audience profile