SUMMARY:

• Project Management Business Process Analysis
• Knowledge ManagementSharePoint Implementation Communication Management Training
• Vendor Management Six Sigma Risk Management
• Certified Project Manager Professional with ample experience managing IT enterprise projects and cross - functional teams; including local resource pools, virtual teams, contractors and vendors.
• Experience communicating within different levels of the organization (executive sponsors, core team members and outside partners and vendors) to successfully implement projects and initiatives.
• Hands on experience building collaboration portals and solutions in the SharePoint platform, including early versions of this technology (2003-2007) and most recently SharePoint 2010.
• Consulting experience in business process reengineering, information technology and management of project implementations associated with healthcare; manufacturing; finance; banking; web based and Internet; supply chain, local government and automobile services.

TECHNICAL SKILLS:

MS Office, MS Project, MS SharePoint 2003/2007/2010 , ERWin, AS/400 environment, IMS/MVS, Infoman, Project Workbench, MS Visio, MS Access, SQL and DB2, NDM, AXIOM, MindJet/Mind Manager, SmartDraw, JCVGanttPro 3, Data Mapping, Data Cleansing, Hyperion, C++, InfoPath 2003/2007/2010 , Active Directory, Datamart, FRx, Executive Viewer, HRNet, EZLabor, Active Directory, Lotus Notes, SharePoint Designer, C# and Visual Studio, SSRS, SQL 2008 R2, T-SQL, C#

PROFESSIONAL EXPERIENCE:

Confidential

SharePoint Project Manager

Responsibilities:

• Definition, and preparation of technical requirements and software specifications for the project
• Preparation of project plan, deliverables, project time line and work packages associated with the implementation phase of the project
• Prototyping, design, configuration, and customization of the SharePoint workspace to track deliverables, issues, documentation and technical aspects and supporting materials related with the project
• Organization and facilitation of technical requirements sessions with project stakeholders, vendors and internal resources associated with the project
• Organized, prepared and facilitated training sessions for CFO executive assistants in SharePoint 2010 collaboration portal and content management

Confidential

SharePoint Developer & SME

Responsibilities:

• Implemented web application in SharePoint 2010 to generate account profiles based on predefined risk parameters, statistical calculation methods (standard deviation, interquartile calculations, variances and monthly activity averages)
• Wrote complex store procedures to perform sophisticated queries and sub-queries based on dynamic parameterization and optimization functions
• Configured infrastructure site collection to accommodate custom workflows and document management automatic routing and distribution
• Automated change control process to improve the management of change requests, production environment changes and upgrades
• Revamped IT SharePoint site collection to accommodate customization and content management requirements
• Organized and facilitated training sessions in SharePoint 2010 and content management for different levels of the organization

Confidential

Project Manager & SharePoint and InfoPath SME

Responsibilities:

• Definition, preparation of the roadmap and implementation of the taxonomy and governance model for Confidential ’s SharePoint 2010 environment and Intranet
• Prototyping, design, configuration, customization, testing and support of multiple site collections to be associated with each Confidential club to be integrated into a single Intranet platform for all the clubs
• Customization of workflows associated with internal processes and automation requirements
• Preparation, delivery and facilitation of training sessions for users from multiple levels and departments associated with SharePoint 2010 technology in terms of usability, governance, workflows and automation
• Resolution of technical issues related with the SharePoint farm environment with vendors and support teams
• Design and development and configuration of metrics and key performance indicators to be associated with executive dashboards for senior management
• Prototyping and configuration of the business intelligence portal for all the clubs associated with Confidential

Confidential

SharePoint and InfoPath SME, Information Technology

Responsibilities:

• Design, configuration, customization, programming, testing and support of InfoPath 2010 forms based on SharePoint 2010 technology and architecture to accommodate the requirements, design, branding and usability associated with the site collection InsuranceClaimCheck.com
• Configuration of data connections to integrate data from multiple content management systems and repositories into single external content and centralized SharePoint data connections, solution stores and appropriate record management dependencies associated with several environments, DEV, QA and Production
• Resolution of technical issues with developers, vendors and support teams associated with SharePoint 2010, InfoPath 2010, web services and other technical or SharePoint environment considerations
• Design and development of custom workflows using SharePoint Designer 2010 to accommodate document and forms conversion requirements to PDF and other file formats
• Conduction of usability reviews and test associated with InfoPath 2010 forms, design, functionality and overall SharePoint environment

Confidential

Project Leader/SharePoint Administrator

Responsibilities:

• Preparation of project plans for the purchase, development, implementation, and/or maintenance of enterprise data systems according to user requirements and specifications
• Analysis of business practices to educate and assist users in utilizing systems to improve practices
• Coordination of maintenance efforts to existing software applications to meet changing user requirements
• Training and support to end users and staff on new or existing data application functions and data processing procedures or systems
• Coordination of internal application development; specifying project objectives, needs and requirements, assuring adherence to core development standards
• Identification of solutions or enhancements to current systems to improve operational or functional efficiency
• Responsibilities associated with the planning, development, review, testing, roll out and support of Microsoft Office SharePoint Services (MOSS) Enterprise 2007 architecture for Osceola County Information Technology Department
• Responsible for the design, development and maintenance of custom components (master pages, user controls, web parts and server-side code) for intranet web sites deployed for the MOSS 2007 environment as well as the design and deployment of reports and dashboards based on SSRS
• Technical guidance and support to IT staff in SharePoint 2007 platform and Windows SharePoint Services
• Training for technical staff and end users in SharePoint 2007 environment and workflows
• SME in SharePoint’s related projects and initiatives sponsored by the Information Technology department and other local government agencies and divisions
• Other responsibilities include the evaluation and architecture considerations to implement SharePoint Server 2010 for Osceola County, Constitutional Offices and Agencies

Confidential

SharePoint Administrator/Architect, Information Technology Consultant

Responsibilities:

• Responsibilities associated with the planning, development, review, testing, roll out and support of Microsoft SharePoint Server 2010 architecture for D.R Therapy Services
• Responsible for the design, development and maintenance of custom components and webparts that include: custom appointments calendar for agencies and therapists, 14 automated forms designed and deployed in InfoPath 2010 integrated with SharePoint 2010 platform for patient care and treatment (including electronic signature), automatic billing and payroll calculations and reporting, based on multiple contracted fees by professional disciplines with agencies and therapists
• Training of end users and administrative staff in SharePoint platform and collaboration portal
• Currently evaluating interfacing options via BDC or web services with local agencies, hospitals and third party applications

Confidential

Director of PMO, Information Technology

Responsibilities:

• Management of organization’s project portfolio to report progress, performance and metrics
• Provision of project management guidance to project managers within the IT unit and other business units
• Development and standardization of project chartering processes and project portfolio management reporting
• Conduction of training programs associated with best practices of project management
• Centralization office from which project managers were loaned out to work on projects
• Mentoring and consulting center to advise employees about best practices
• Selection and maintenance of project management tools for use by employees
• Integration of tools, methodologies and project management best practices

Confidential

Responsibilities:

• Integration of project status reporting across the organization’s software
• Implementation of a consistent methodology for authorizing projects across all business units, departments and functional areas
• Implemented project management software for tracking project portfolio’s resource utilization
• Developed and standardized templates for monthly project reporting
• Implemented Executive Project Dashboard for senior management
• Implemented IT Steering Committee to evaluate, review and prioritize projects
• Facilitated the process of migrating from a non-data management organization to a KPI driven organization

Confidential

IT Project Manager

Responsibilities:

• Integration and organization of IT projects’ information from multiple Latin America sources (subs) into the appropriate dashboards
• Communication of IT projects’ information for the region to executives and decision-making levels within a common framework
• Integration of Confidential guidelines associated with IT projects’ information and related documentation for the region
• Tracking and reporting of non-compliance IT projects or initiatives for the region
• Monitoring and reporting of IT projects’ issues, support requests and feedback from multiple Latin America sources (subs)
• Assistance, collaboration and support to multiple Latin America subs with the appropriate integration and organization of their IT projects’ related information
• Management of enhancements or improvement requests associated with IT projects dashboards
• Organization and facilitation of training sessions and supporting documentation associated with IT projects’ dashboards for the Latin America region
• Management and communication of updates related with documentation, standards and procedures associated with team collaboration tools or dashboards configured for the region
• Monitoring and reporting of team collaboration tools’ performance and issues
• Administration of IT projects workspaces’ requests for the region
• Produced a comprehensive project management assessment report and PMO proposal for the region - detailing findings and recommendations in the area of project management, processes integration and technology
• Provided successful project oversight and management for projects related with supply chain solutions, web portals, ERP, Solomon and KPIs.
• Facilitated workshops in project management best practices for different business units’ personnel interested in obtaining the PMI/PMP certification

Confidential

SharePoint Administrator/Content Manager

Responsibilities:

• Global deployment and configuration of Windows SharePoint Services and MOSS 2007 for 32 subsidiaries/countries where Confidential conducted business and operations.
• Creation, customization and administration of top-level sites in SharePoint 2003/2007
• Administration, authoring and permission management of sub-sites and components
• Customization of web parts, libraries, user groups and navigational structure
• Automation and customization of forms and documents associated with top-level sites and sub-sites
• Developed customized workflow engine in SharePoint 2003 to handle IT requests. This workflow engine included automatic generation of entries to a requests tracking library, alerts and notifications, approval process and reporting capabilities
• Customization of sub-sites, web parts and libraries in Spanish for Latin America region
• Conducted multiple training programs related with SharePoint, site administration and content management
• Served as liaison for multiple departments for projects associated with SharePoint and InfoPath
• Provided technical support and troubleshooting for corporate Intranet’s top-level sites, sub-sites, libraries and web parts implemented in SharePoint 2003/2007 platforms
• Provided assistance, collaboration, support and training to multiple Latin America subsidiaries requesting integration and organization of customized content and related information
• Handled all the requests associated with the creation of customized sites and sub-sites for IT projects’ portfolio tracking, visibility and reporting at the corporate and regional levels
• Prepared a proposal for the creation of a knowledge management office submitted to senior management for consideration and future approval
• Other duties and responsibilities included content management, support, customization and development of templates, dashboards, top-level sites, sub-sites on a project needed basis

Confidential

Project Manager

Responsibilities:

• Creation, configuration and administration of sites and sub-sites, libraries, documents and forms in SharePoint 2003 and InfoPath for the tracking of external customers’ projects.
• Creation and configuration of custom libraries to track quality metrics, key performance indicators (KPIs), tasks and other relevant information
• Applied best practices in project management according to product development department guidelines
• Evaluated software development processes based on project goals and product expectations.
• Applied rational unified methodology (UML) and business/system analysis (BA/SA) processes.
• Utilized appropriate tools for project management, tracking and documentation, including Microsoft Office Suite, Microsoft Project, Case Complete, Visio and others
• Applied standard operating procedures (SOP's) standards for each project
• Tailored processes to meet product development and quality assurance requirements for medical devices (interfaces) Welch Allyn, Criticare, Datascope
• Recommended improvements to work methods and procedures
• Participated in software selection and vendor selection processes
• Prepared project risk analysis reports for senior management
• Recommended appropriate key performance indicators (KPIs) per project
• Prepared project communication plans for the department
• Conducted training sessions and workshops for internal personnel

Confidential

Technology Consultant

Responsibilities:

• Prepared systems documentation and change control templates according to Confidential standards and procedures (Method/1)
• Documented technical information associated with software development efforts
• Responsible for associated documentation packages related with different project phases including planning, execution, resource management, issue resolution, follow ups, project signoffs and lessons learned logs
• Prepared and communicated technical information to multiple technology partners; vendors, service providers and strategic partners
• Hands on experience on the following technological platform: Confidential mainframe and mini environments (AS/400), IMS/MVS, infoman, project workbench/team workbench, Microsoft office suite, Visio, access, SQL and DB2, Novell, NDM and Confidential