SUMMARY:

• Information Assurance / SharePoint SME / Technical Engineering / Web Development and Design / Client Relations & Communications / Technical Project Management
• Dedicated Information Technology professional with proven success in Web Development/Design, Security Engineering, Audio Visual Engineering, and IT consulting.
• Adept in planning, managing, evaluating technology projects and operations to drive tangible improvements.
• Unique background identifying needs and leading all phases of large - scale initiatives.
• Technical professional with strong customer service skills and a passion for delivering new and most times unique solutions.
• I serve as a technical strategist, leader and problem solver for clients by identifying needs, presenting solutions, and executing remediation strategies as well as providing end to end support.

WEB DEVELOPMENT / CLOUD MANAGEMENT SKILLS AND QUALIFICATIONS:

SharePoint (2007-2016), Amazon Web Services (AWS), MS Azure, SQL, JavaScript, JQuery, HTML, HTML5, CSS, CMS Management,, Elixir, WordPress, Cross-browser compatibility, Web User Interface Design (UI), Web User Experience Design (UX), Security Principles, Object-Oriented Design, Web Services (REST/SOAP), Multimedia Content Development, API's, C#, ASP.NET

AREAS OF PROFICIENCY:

• SharePoint - SME
• Web Development & Design (UX/UI)
• Technical Project Management
• Cyber Security (Forensics) & Network Engineering
• Information Assurance
• Polycom, Tandberg, Cisco Video Teleconferencing
• System Development Life Cycle Integration
• Unified Communications
• Proactive & Effective Issue Resolution
• Team Building & Leadership
• Technical System Design & Implementation

PROFESSIONAL EXPERIENCE:

Confidential

(LEAD) SME - SharePoint Administrator / Architect

Responsibilities:

• Designs, configures, installs, upgrades, implements and maintains the SharePoint infrastructure to support business needs
• Oversees the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure
• Participates in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded Versions, Third-Party Solutions, and Integration with additional Enterprise Systems).
• Develops, configures and maintains document libraries, enterprise lists and site collections.
• Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
• Provides technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment (understanding relationship with active directory, SQL, IIS, etc.).
• Conducts all upgrades/updates, security / patching, analysis / reporting, documentation of all architectures and procedures, installation / configuration of third-party products and custom development projects, while troubleshooting any issues arising from the infrastructure.
• Has a high level of understanding of the topics of High Availability / Disaster Recovery (SQL Server AlwaysOn) and Federation ( Confidential ) as applied to SharePoint
• Initiated and configured the first instance of Confidential within the Confidential ; established additional customers making Guard Knowledge Online a service provider for Confidential / Confidential Identity Management authentication
• Conducts Strategic Planning that translates requirements into functional specifications, implementation requirements, and executable instructions
• Works directly with Microsoft Professional Field Engineers, and Vendors, on improvements and enhancements
• Responsible for architectural design, configuration, data migration and troubleshooting all SharePoint implementations
• Deploys custom developed and third-party SharePoint solution packages
• Documents SharePoint configuration and architecture
• Manage site quotas and file size limits to ensure equitable allocation of resources and reviews and monitors usage reports
• Acts as Trusted Agent for Web Services Department
• Manages and Mitigates Confidential
• Manages SQL content databases and creates new ones as required
• Install and configure System Center Operations Manager (SCOM) for network and application system status visibility
• Configure SCOM Console for client systems
• Configure Solar Winds for network monitoring
• Mentors Jr. System Administrators and System Engineers

Confidential

SharePoint Administrator

Responsibilities:

• Developed forms, applications, and workflows within SharePoint using SharePoint Designer and InfoPath
• Responsibilities included: a mixture of SharePoint architecture, administration, development, project management, and business analysis of a private SharePoint website
• Ensured long term sustainability during Content Management System implementation
• Spearheaded re-architecting the SharePoint infrastructure to enhance performance, decrease deployment time periods, add disaster recovery and lower costs
• Implemented Governance and Information Rights Management policy plans
• Created guidance in regards to the development and design of the SharePoint portal
• Was responsible for configuration and risk assessment of Intranet portal, Web Front End, Application/Indexing, and Database Servers
• Performed audits on SharePoint farm system components and identifies (and mitigates) associated risks
• Maintains, configures, patches and updates SharePoint Server farm
• Apply Confidential ’s to ensure Confidential compliance with security requirements
• Supports SharePoint web, application and database servers during uptime, maintenance and during data recovery
• Implemented and creates governance plans, project management guidelines, deployment and development methodologies (DevOps) to reduce error; increase implementation times, and expedite SharePoint development
• M anages project lifecycle by means of interviewing end users and stakeholders to gather requirements, create functional and technical documents, user acceptance test (UAT) scripts and project implementations
• Documents best practices for security and information assurance based on business and user requirements Develops training packages for new applications for end users
• Creates Functional, Gap Analysis, Design, Testing and Change Management ( Confidential ) documentation

Confidential

Web Developer / Designer

Responsibilities:

• Utilized SharePoint 2007 / 2010 and SharePoint Designer 2012 along with a multitude of other tools and web languages to develop, design, implement, and maintain engaging, responsive UI/UX and modern web content (sites, pages, workflows, dashboards, and applications, etc.) for intranet of over 40,000 users and public facing website.
• Conducted debugging and error testing as needed. Supported the execution of system change requests.
• Utilized SQL Server or other relational databases conducting data conversions;
• Experienced programming in front-end environment developing browser-based software applications using .Net, ASP, HTML JavaScript, and XML; experience in database structure, work processes, and interrelationships of related SQL systems or subsystems to effectively analyze and modify Web applications and avoid conflicts in multi-user systems. Assisted with the transition of applications to MVC.
• Designed, implemented, and maintained multi-user SQL databases; ensured that databases meet the business requirements of client organizations, are accessible to authorized customers through the LAN, performed maintenance as required.
• Worked as a team with senior level developers in creating and developing site content and graphics by designing images, icons, banners, audio/ video enhancements and other media types as needed per client request.
• Acted as Technical Project Manager for multiple ad-hoc projects simultaneously in a highly dynamic and rapidly changing environment
• Defined and allocates storage capacity in the design of data management systems; and developed data dictionaries, data models, metadata repositories, and other data management tools.
• Performs vulnerability/risks analyses of computer systems and applications. Ensures that all information systems are functional and secure.
• Exercises discretion and maintains confidentiality

Confidential

Video Teleconferencing & Audio Visual Engineer

Responsibilities:

• Designed Web Forms utilizing Adobe Central, SharePoint and SharePoint Designer to manage AV/ Confidential support request, room build outs, and conference room repairs.
• Managed audiovisual security, installation, rollout and support for over 40,000 users.
• Engaged in the integration of VBrick (IP Television) and Digital Signage Confidential accreditation
• Perform regular preventive maintenance checks on all AV systems
• Coordinate day-to-day project activities, such as issue tracking and risk mitigation, facilitating team projects, lead special projects
• Responsible for the configuration, backup, and recovery of systems. Including regular preventive maintenance (checks) and facilitating VLAN assignments/reassignments on 200+ conference rooms and full AV systems
• 65% Management of Polycom RealPresence Collaboration Server (Audio / Video network) RMX.
• Provided knowledgeable expertise and support to solve urgent issues and optimize the performance and functionality of mission-critical technical systems networks, and unified communication for high-profile government clients, often training end users and technical staff
• Successfully implemented and operated integrated computer-based audio-visual and telepresence systems with minimal oversight on a network which integrates both H.320 ISDN and H.323 IP protocols
• Meet and consult with vendors to establish a high level of trust, pinpoint needs and provide the full range of video teleconferencing solutions and customized services & fulfillment to meet the client requirements
• Implement all phases of Information Security policies, standards, and procedures, including security assessments, configuration, and vulnerability remediation throughout various stages of the System Development Life Cycle (SDLC)
• Applied updates, patches, and global polices to assigned systems to remedy vulnerabilities discovered through retina scans.
• Conducted Confidential compliance testing

Confidential

Sr. Information Technology System Specialist

Responsibilities:

• Managed and resolved trouble calls utilizing Remedy ticketing system in person, over phone, through the use of remote tools and through email
• Handled problem recognition, research, isolation, resolution, and trouble ticket follow-up utilizing in depth knowledge of various operating systems, software, and systems
• Utilized SharePoint and SharePoint Designer to create webpages and document libraries for end users
• Implemented multiple Video Teleconferencing codec ’ s into new organizations.
• Managed multiple ad-hoc projects simultaneously in a highly dynamic and rapidly changing environment. Assigned to Special Projects that devised solutions to unique applications for computers and Audio Visual equipment
• Utilized ARS Server in conjunction to Active Directory to manage users and resources.
• Configured and maintained computer and Internet security according to the requirements of the Confidential Computer Incident and Response Team ( Confidential ) work group.
• Conducted Confidential Compliance testing
• Applied updates, patches, and global polices to assigned systems to remedy vulnerabilities discovered through retina scans.
• Advise Information Assurance Branch of any security anomalies or integrity loopholes.
• Assessed and recommended current computer hardware and software resources for end users.
• Provided Blackberry support / Issuance.
• Performed data backup and restoration as needed for the end users.
• Assisted end users with data encryption and recovery procedures
• Developed and customized professional interdepartmental forms and databases utilizing applications such as Adobe Pro, FileMaker Pro, and Microsoft Access
• Researched and wrote an in depth review on Microsoft Windows XP for hardware and software compatibility.
• Reformatted and load Confidential approved image of Microsoft Windows operating systems on over 600 computers to include servers.