SUMMARY:

• IT Director and Global Program Lead with extensive success in team building, program design, roadmap development, process improvement and system delivery and support
• Certified PMP Project Management Professional and program manager / portfolio manager
• SharePoint enterprise portal expert - solution strategist, site configuration, security, governance, social tools, collaboration, My Site, workflow, web content management
• Specialist in personnel development, customer and vendor relationship management, off-shore team optimization and business process improvement - manage teams of 20 or 120
• Strong analytical, technical and problem-solving skills. Initiative and positive attitude
• Broad IT application development experience with continuously increasing responsibility

AREAS OF KNOWLEDGE & SOFTWARE SKILLS:

• SharePoint 2010
• SharePoint (MOSS) 2007
• Enterprise Content Management systems (ECMS)
• Certified PMP Project Management Professional
• Team Foundation Server (TFS)
• Microsoft Access
• Enterprise Search
• Microsoft PowerPoint
• Microsoft Visio
• Taxonomy Development
• Vendor Management
• Microsoft Word
• Information Architecture
• Microsoft Excel
• XML
• VersionOne
• Microsoft Project
• Quark Confidential System

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Director, IT Process Standards & Tools

Responsibilities:

• Responsible for driving IT methodology compliance, efficiency and best practices.
• SCRUM Agile methodology coach and support for continuous process improvement.
• Enabling Agile support tools and integration for employee and vendor team usage.
• VersionOne toolkit base supported by the Confidential & Confidential 's Engineering Agile methodologies.
• Responsible for feature selection, training, enablement, enhancement, and product improvements.

Director

Confidential

Responsibilities:

• Program director to build and prove new Confidential content management systems.
• Brand new position focused on content generation, workflow optimization, and flexible re-use.
• Hire and Direct all vendor, contractor, and staff resources.
• Contract negotiation, vendor management, platform selection, solution vetting.
• Quark Confidential Systems (QPS) core platform with EMC Documentum and other systems.
• Financial responsibility for selecting and recommending all systems related investments.

Confidential, New York, NY

Director, Information Management & Collaboration

Responsibilities:

• Global head and program director for intranet, extranet and corporate internet web properties.
• Development lead of all-new SharePoint 2010 corporate global communications internet website, and 28,000 user global intranet portal program.
• Hire and Direct a global team of managers and center-of-excellence leads in user experience, web business analysis, SharePoint technical architecture, and portfolio management. $3 million annual portfolio before software costs, plus responsibility for global portfolio and intranet development governance.
• Financial responsibility for billing, budgeting, hiring, staff augmentation, vendor and software contract negotiations.
• Outsourced preferred vendor development teams in India and Asia, and US web design agencies.

Confidential, East Brunswick, NJ

Practice Lead SharePoint Portals - Program Manager

Responsibilities:

• Design, develop, and lead SharePoint portals practice within the eBusiness group at Wipro. Build go-to-market collateral. Design programs, projects, staffing, and budgeting. Build effective integrated web strategy and off-shore delivery team approach.
• Engagement manger on multi-year multi-million dollar on/offshore web portal program.
• Design governance, information architecture, program management best practices for global intranet center of excellence.
• Redesign intranet communications and collaboration portal to reach a global audience with home market security constraints on content. Design entire program from scratch, staffed with information architects, SharePoint architects, business analysts, and full onshore/offshore development team.

Confidential, East Brunswick, NJ

Senior Practice Consultant

Responsibilities:

• Develop Demand management, Capacity management, Resource management and Governance process and adoption roadmap for OneMerck enterprise portal design center of excellence.

Confidential, Florham Park, NJ

Senior Consultant

Responsibilities:

• Lead strategy and impact analysis integrating portal capabilities with clients’ IT roadmap
• 50 page analysis comparing SharePoint 2007 (MOSS) with Oracle PeopleSoft Portal fit-for-purpose as HR Portal, developing evaluation criteria via business and IT interviews and expert analysis
• SharePoint expert analyzing fit for purpose, information architecture, and IT readiness
• Wrote 80 page step-by-step site configuration guide and implementation database for new Enterprise Portal, including site configuration, security settings, search settings, and web part properties

Confidential, Montvale, NJ

Associate Director - SharePoint Portal Applications

Responsibilities:

• Hire and Direct up to 15 staff $2 - 3 million annual portfolio application development to build new SharePoint 2007 US collaboration, knowledge and content management web portals.
• Develop and own business requirements, project direction and vision for 5 from-scratch web portal developments including a knowledge management portal, content Confidential portal, collaboration portal, policy portal, and executive PMO and business intelligence portal.
• Full life-cycle project management including mentoring technical and project managers with full-time and consultant development staff. Performance manager for all employees in group.
• Financial responsibility for budgeting, scheduling, staff augmentation, vendor negotiations.
• Customer facing hands-on SharePoint Information Architect representing business requirements and applying SharePoint best practices to meet or exceed needs. Third-party tool analysis.
• Direct vision, analysis, design and development for US Portal enterprise content management applications including Confidential Today, firm-wide daily newsletter, Policy Center, repository for all business policies, and Industries Knowledge Management content publication portal for industries marketing teams. Developed platform governance procedures and security roles. Configured My Site usage and enterprise design policies.
• Develop and manage new Leadership Portal collaboration dashboard and applications in support of Global Chairman’s office including PMO dashboards, key performance indicators (KPI), information architecture, usage reporting, search scopes, automatic site configuration, permissions / audiences, security trimming, content types, and site templates.
• Owned and configured US work group collaboration platform including developing US content management taxonomy, third-party web-part and tool selection, and site governance process.
• Responsible for three managers and staff of 10 to 15 employees and consultants, all vendor relationships, hiring, budget, performance management, staff development, and team building. Responsible for all call handling, root cause analysis, change management and issues escalation.

Confidential, Parsippany, NJ

Sr. Program Manager

Responsibilities:

• Manage multimillion dollar IT projects that cross all organizational boundaries.
• Program & Project Manager of $7 million, 3 year program to initiate and automate a new Insurance Replacement business channel for Avis and Budget. Reported to COO and VP of Operations. Designed and built best-of-breed new systems. Enabled web services technologies to extend mainframe rental counter architecture. Enhanced the capability of legacy systems to extend core investment. Developed new Services Oriented Architecture (SOA) B2B extranet website using Java, Oracle, MQ Services, DB2, COBOL, Assembler, IMS DB/DC, Webseal, Tivoli, Rational, XML, HTML. Project completed on schedule and under budget by over $600K, including over 36,000 hours of effort by team of over 100 developers and managers.
• Project Manager and champion on strategic project to re-engineer User Acceptance Testing environments. 10 month $750,000 project. Matrixed team from entire organization. Buy-in achieved from external customers as well as internal IT and business stakeholders. Developed statement of work for off-shore (TCS) development to fit all batch JCL to new standards. Hired and trained new Change Control coordinator for all parallel development in multiple environments.
• Project Manager and champion on 14 month $250,000 strategic project to introduce new Endevor Change Management system to support documented version control and parallel development. Matrixed team from architecture, infrastructure, systems development, and systems programming.
• Manager of 8 to 30 on/off-shore TCS programming and project lead consultants in Mumbai, India.
• Specialize in building teams and strengthening global relationships. Skilled in both PMLC and SDLC.

Confidential, New York, NY

Vice President (Senior Project Manager)

Responsibilities:

• Manage all applications and programmers that support the administrative and operational functions of home-office users for two systems: a full-service securities account sold by a 5,000 agent field force, and an interest-bearing settlement-option account holding $2 billion in assets for over 75,000 insurance claim beneficiaries. $2.3 million annual portfolio for 2002.
• Direct systems development and maintenance to support back-office services including: image-based workflow for over 100 users; home-office and remote-unattended new account opening systems with blue-sky and Confidential license verification plus suitability and regulatory approval; new client welcome-kit and monthly statement; agent commissions calculation and confirmation; daily account interest accrual with posting and daily ledger reconciliation; plus operations and senior management reporting.
• Recruit, develop, and manage performance of 12-20 programmers, consultants, and project leaders/managers. Perform semi-annual reviews for direct reports. Identify, encourage and train new project leaders and project managers. One note: all managers in my group were promoted at least once while under me, including one to junior officer (Associate Vice President).
• Create new change-control procedures and re-engineer core systems to virtually remove the need for nightly batch abend support and daily help desk staffing for my groups. Batch calls went from an average 3 per week to 1 per month, help desk from 3 calls per day to 1 per week.
• Conceive, negotiate, and manage development of new image-based workflow management system in ASP that saved over $1 million per year in decreased systems support charges and workforce reductions. Replace older client/server system doing the same thing - written in Visual Basic - to decrease the client footprint, increase dependability and up-time.
• Implement Java-based electronic application system for field force to allow account information, and client signature in unattended mode with dial-up upload of information and error handling.
• Manage programmers and systems written in COBOL, OS/JCL, Java, ASP, HTML, JavaScript, and Visual Basic - as well as SQL Server 7.0, SQL, Excel, MQ Series, Microsoft Query, Lotus Notes, Custom Statement Formatter (Metavante), and Infoprint Manager NT (IBM).
• Received three promotions in four years - Assistant VP, Associate VP, and VP.

Confidential, Bridgeport, CT

Manager - Electronic Commerce

Responsibilities:

• Hire, inspire and manage the electronic commerce department (5 people).
• Replace mainframe EDI systems with $100K Gentran NT system. Conceived of new system, wrote request for proposal, and performed all negotiation with vendors.
• Decrease EDI charge-backs by $100K per year.

Confidential, Norwalk, CT

Programmer/Analyst

Responsibilities:

• Design and develop paper-board quality tracking system for Dixie Cups division.
• COBOL, CICS, and DB2 in de-layered IT work-team environment. Group DBA.