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Sharepoint Administrator Resume

Herndon, VirginiA

TECHNICAL EXPERTISE:

Operating Systems: MS - DOS through Windows 10, Windows Server 2008 through 2012 R2, Mac OS X

Systems: Windows NT / 2000 / 2003 / XP / 2008, MS SQL Server, MS SharePoint, Verity, Autonomy, FAST, Vignette, RUP, SVN, TFS, VSS

Development Applications: SharePoint Server 2007-2016, Office 365, Team Foundation Server, SQL Server 2005-2016, Active Directory, Active Directory, DNS

Languages: .NET Framework, C#, HTML, CSS, JavaScript; ColdFusion 9, 10; SQL; PHP 4, PHP 5; JavaScript; HTML 5; CSS 3; JQuery; JQuery Mobile

Software: SharePoint Designer, MS Office, Visual Studio, Access, InfoPath, Project, Nintex Workflow, AvePoint DocAve

Web Design: HTML, JavaScript, AJAX, CSS, XML/XSLT, jQuery, MySQL, PHP

Applications: Microsoft .NET Framework, WCF, AJAX, MVC, MS Enterprise Library, MS Project, MS Office, WiX, Dotfuscator, Autonomy, KeyView, Spring.NET, Log4Net, Fortify

End User Applications: MS Word, MS Excel, MS Power Point, MS Visio, Adobe Connect Pro, WebEx, Yammer, MS Team Foundation Server, SharePoint 2010, SharePoint 2013, MS Office 365 and SharePoint Online

CAREER PROGRESSION:

SharePoint Administrator

Confidential, Herndon, Virginia

Key Skills: Analytical thinking, self-presentation and communication skills, ability to work under pressure, organization skills, attention to detail, Networking, team work, time management.

Responsibilities:

  • Knowledge of administrative procedures.
  • Host daily department status meetings.
  • Assist SharePoint users through training and support.
  • Configure, update and back up SharePoint sites.
  • Add document libraries to SharePoint systems.
  • Create presentations on SharePoint products for future implementation.

Hardware Technician

Confidential, Rockville, Maryland

Key Skills: Troubleshooting, Problem Solving, Oral Communication, Process Streamlining, Teamwork, Team Building, Recordkeeping, Data Center Infrastructure, Cabling, Networking

Responsibilities:

  • Provide technical support within government contract lab environments.
  • Perform system diagnostics, analysis and troubleshooting for wide range of hardware, software, operating systems and equipment.
  • Install, configure and upgrade parts and equipment, including firmware upgrades, and equipment moves, adds and changes.
  • Ensure proper network configuration and connectivity for all TSS government lab environments.
  • Plan and coordinate computer lab maintenance.
  • Deliver 24x7 on-call support, traveling to data center physical locations as needed.
  • Perform ladder racking and pre-wiring of patch panels and equipment.
  • Contribute to various new data center operations initiatives.
  • Manage physical security, key access, organization and software configurations for DCIM tools.
  • Selected as team leader for several projects, including planning and coordination of major data center implementations moves.
  • Consistently maintained complete, accurate records of all lab hardware and government equipment.
  • Played key role in migrating nine data centers over three months.

Customer Service Representative

Confidential, Rockville, MD

Key Skills: Troubleshooting, Problem Solving, Oral Communication, Process Streamlining, Teamwork, Team Building, Recordkeeping, Oral Communications, Resource Management, Customer Support

Responsibilities:

  • Delivered technical support, responding to phone calls and logging / tracking all issues in help desk tracking system.
  • Performed troubleshooting and resolution of end-user hardware, operating system and software problems.
  • Researched and addressed network and server access issues.
  • Collaborated with higher-tier technicians in forwarding complex problems for resolution.
  • Demonstrated capacity for rapidly and accurately resolving all technical issues, ensuring high levels of customer satisfaction.

Receptionist

Confidential, Rockville, MD

Key Skills: Administrative Processes, Administrative Support, Office Operations, Oral Communication, Confidential Correspondence, Recordkeeping, Document Management, Efficiency Improvement, Resource Management, Customer Support

Responsibilities:

  • Performed various clerical and administrative functions.
  • Greeted lobby visitors at front desk and responded to/forwarded incoming calls.
  • Answered inquiries and resolved customer concerns.
  • Received, verified and tracked / recorded customer information.
  • Secured signatures for official documents and processed customer payments for vehicle purchases / tags.
  • Photocopied, collated and distributed documents.
  • Maintained vigilance in ensuring confidentiality of private / sensitive information.

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