SUMMARY:

• Oversee 25+ JAVA product releases, service packs, and patches for 80+ agencies supported by the Confidential as well as 10+ .NET hot fixes, releases, mobile apps, and service packs for an acquired product Program;
• report to Sr. Director of Engineering. Work with Technical Leads, Project Managers, Directors, Product Owners, and Professional Services to develop more efficient schedules and optimize engineering
• QA resources across hundreds of customers and two programs, ensuring delivery commitments are achieved and quality is maintained.
• Use JIRA and TFS along with SharePoint and Microsoft Project to track internal and customer - reported bugs and plan for releases, service packs, and patches.
• Determine Single Sign-On and mobile app requirements (iOS and Android platforms). Ensure software solutions’ WCAG 2.0/508 Compliance.

TECHNICAL SKILLS:

• SharePoint (2007, 2010, 2013, and SPO)
• Office 365
• SharePoint Designer
• InfoPath
• Nintex
• Metalogix Migration Tool
• Share - gate Migration Tool
• Team Foundation Server
• SQL ReportBuilder
• iceScrum
• JIRA
• Case Complete
• Microsoft Project
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• HTML
• CSS
• Adobe Creative Suite (InDesign, Photoshop, Dreamweaver)
• Data Governance, Security, and Compliance
• Enterprise Content and Records Management
• Proposal writing
• Change Management, Risk Escalation, Business Process Automation
• Familiarity with SQL
• JavaScript
• jQuery
• JAVA
• XML/T
• Powershell
• Microsoft Azure
• Metalogix ControlPoint
• SharePoint Server configuration

PROFESSIONAL EXPERIENCE:

Engineering Project Manager

Responsibilities:

• Oversee 25+ JAVA product releases, service packs, and patches for 80+ agencies supported by the Confidential as well as 10+ .NET hot fixes, releases, mobile apps, and service packs for an acquired product Program; report to Sr. Director of Engineering
• Work with Technical Leads, Project Managers, Directors, Product Owners, and Professional Services to develop more efficient schedules and optimize engineering and QA resources across hundreds of customers and two programs, ensuring delivery commitments are achieved and quality is maintained
• Use JIRA and TFS along with SharePoint and Microsoft Project to track internal and customer-reported bugs and plan for releases, service packs, and patches
• Determine Single Sign-On and mobile app requirements (iOS and Android platforms)
• Ensure software solutions’ WCAG 2.0/508 Compliance
• Plan tailored Waterfall and Agile milestones and drive scheduling, resource usage, and metrics for the engineering and architectural design of Kronos’ new federal solution under development
• Proactively identify potential risks and issues, and develop, implement, and track mitigation plans
• Create and deliver presentations, develop communications, and interact with cross-functional remote teams
• Identify priorities and resource requirements for each program and make strategic recommendations to senior management to ensure successful delivery of new projects
• Suggest governance and management changes to improve team communications and product quality

Technical Consultant

Responsibilities:

• Modernized SharePoint applications to improve business processes and automation for clients
• Gathered user/business owner frustrations with the system ‘as is’ through user surveys and meetings
• Created use cases, wireframes, mockups for marketing and demos; develop new website (not yet live)
• Evangelized cloud services, and created roadmaps for moving to Office 365/Azure
• Partook in Business Development with potential 8th Plane partner organizations
• Prepared proposal materials, including staffing estimates, technical quotes, and agile plans

Project Manager and Business Analyst

• Led SharePoint app and migration projects. Duties included resource allocation, schedule planning, building site collections, testing time of content and data migration/evaluating COTS software for migration, kickoff meetings, daily stand-ups, and task/metric tracking across multiple teams
• Participated in Agile ceremonies (daily standups, retrospectives, planning)
• Trained government Product Owners in Agile methods SharePoint Migration Management
• Planned, managed, and tracked full-scale migration for client’s data from SharePoint 2007, 2010, and 2013 to SharePoint Online (to Cloud in 6 months) and from personal drives to OneDrive
• Provided clients with enterprise content management best practices such as site architecture mapping, roadmaps, records management, archival and metadata tagging policy; built a site directory to assist in navigability and future governance
• Met with Client Division Heads to establish migration decisions and provide governance SharePoint /Technical Proposal Management
• Trained clients to expand use and understanding of solutions and data governance
• Created internal ticket tracking and reliability metrics to increase team’s efficiency
• Managed input from C-suite, VPs, and PMs to answer RFPs on tight deadlines, winning several contracts. Used Kanban and Agile to improve proposal process SharePoint Dev, Admin, and Business Analysis
• Led projects through SDLC to solve HR, business, financial, automation, and notification needs
• Identified client needs and requirements to create InfoPath forms, SharePoint sites, and apps with custom Nintex workflows; ensured compliance; configured UI for master pages, themes, templates
• Advised, implemented Office 365 and SharePoint Online Admin Center configs, change management in security, compliance, retention policies, strategies, and best practices

SharePoint Developer and Project Manager

Responsibilities:

• Managed, scheduled, and initiated alpha and beta testing of software and server maintenance bulletins; tracked testing projects from cradle-to-grave
• Made recommendations on data security, records management, migration, farm growth, and stability SharePoint Development and Administration
• Identified client needs and requirements and created InfoPath forms with custom approval, rejection, and edit workflows in SharePoint
• Developed custom sites per client specifications to replace paper and email forms of data collection, document/content distribution, and team information
• Aided in setting up staging, production environments; troubleshot and tested configuration changes
• Created a Site Directory and new sites; managed permissions groups and site access
• Consulted on SharePoint 2010/2013 sites, configuration, governance, and best practices
• Produced materials for end users of forms
• Aided in Project Server and its SharePoint component configuration and governance
• Maintained SharePoint 2010/2013 sites, including list, web part, and search configuration

Business Analyst

Responsibilities:

• Served as the point-of-contact for SharePoint Governance, answering questions, providing technical assistance, working with the client to create a governance roadmap, and leading demos on site features
• Created records policy, records libraries, and assisted users in records retention
• Served in client-facing role in migration from SharePoint (MOSS) 2007 to SharePoint 2010; planned policy around migration, data retention, and decommission of servers
• Contributed policy on data and records management and configuration
• Served as Project Manager for InfoPath and SharePoint OOB solutions. Created and updated a project plan and tracked resource use and allocation
• Reported to government representatives on health of SharePoint platform/content and projects
• Worked with the Program Manager to manage resources and projects; applied agile methods and conducted agile ceremonies (daily standups, retrospectives, planning) remotely and on-site
• Provided guidance on Microsoft .NET framework, configurations, SharePoint branding Business Analysis and Documentation
• Interfaced with clients to gather and evaluate requirements
• Created test cases and scripts, use cases, business requirements, and functional requirements
• Tested systems and apps and evaluated the User Experience (UX) and 508 compliance
• Contributed to proposal writing for contract re-compete
• Created User and Admin Guides for SEC’s SharePoint users SharePoint Development and Administration
• Handled site requests, permissions, and governance changes to Site Directory
• Used Microsoft InfoPath, Adobe InDesign, and other software to develop forms
• Created data connection sites, web parts, search parameters
• Developed SharePoint OOB solutions and configs
• Created standards for developers and documentation (i.e., reporting, forms)

Technical Writer

Responsibilities:

• Used InDesign to create a print and interactive, hyperlinked, 2,700-page user manual
• Worked as Quality Assurance for other technical writers and managed versioning on combined work
• Proofread, edited, and wrote compliance, user information, and communications documents
• Researched costs of production and alternate options
• Compared requirements to system design
• Evaluated build and UX of MFOM applications and created workflows to demonstrate user process

Technical Writer

Responsibilities:

• Created reports and plans in support of the Marine Corps Operational Test and Evaluation Activity
• Used Microsoft Office, MathType, InDesign, Photoshop, and other Adobe tools to create manuals, handbooks, and MCOTEA Journal
• Worked with Test Managers, analysts, and developers toward document quality and content precision
• Consulted with civilian and active military personnel to ascertain and satisfy project requirements

Instructor

Responsibilities:

• Taught an English Composition (101) class for a quarter
• Duties included lecturing; creating lesson plans; motivating group and independent learning; and grading and creating quizzes, assignments, and papers

Graduate Assistant

Responsibilities:

• Used Adobe InDesign to create and digitize a professional journal (James Dickey Review) and an interactive online book, The Prism Across Time, a 100-year collection of creative work
• Edited and proofed books by program graduate director Confidential
• Tutored graduate and psychology students
• Updated webpage and writing style, grammar, and punctuation manuals on Writing Center Webpage
• Developed Writing Center presentation for 2010 Confidential at Confidential